Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,072 Reviews

94 %

of reviewers recommend Jennings Motor Group

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Metrics

4.7

Based on 2,072 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Jennings Motor Group 2 star review on 25th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Chris Jennings @ Kia Preston Farm was not only professional & knowledgeable but friendly & made the whole process enjoyable. He made sure I had a clear understanding & explained all areas of payment to suit me & my budget. After shopping around to different dealerships I wasn't expecting anything different when I entered Kia, Chris changed my impression almost immediately. And on an even positive note, my mum was just as pleased as I was with Chris, the car & the deal she purchased one for herself. I will definitely be contacting Chris if i need anything regarding my Kia & would definitely recommend him to anyone wanting to buy a car.”

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(Jennings Kia Stockton) - Posted 8 years ago

“They were very professional”

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(Jennings Ford Gateshead) - Posted 8 years ago

“I'm completely satisfied with everything about the car and your salesperson was very helpful.”

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(Jennings Ford Middlesbrough) - Posted 8 years ago

“Really great service experience. Product dispatched and arrived quickly.”

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Posted 8 years ago

“I had a good buying experience over all. I didn't feel pressured by the sales staff and I was offered a fair price for my trade in. So far I have been very happy with my purchase”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“Very helpful good prices, good delivery.”

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Posted 8 years ago

“Easy to deal with, continuous order updates, quick delivery.”

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Posted 8 years ago

“Perfect service from start to finish, car was a little delayed arriving but kept informed all the way through. Love the car, your sales Representative Ashley Clarkson was extremely courteous, efficient and could not be faulted.”

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(Jennings Kia Stockton) - Posted 8 years ago

“Hassle free and professional.”

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(Jennings Kia Stockton) - Posted 8 years ago

“Excellent service from the showroom. Friendly salesmen great choice and value in cars. Car purchased was a used car and the condition was fab and very clean inside. Well recommend”

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(Jennings Ford Stockton) - Posted 8 years ago

“Entered showroom and met by mike. He introduced himself self and on sitting down gave refreshments to both my wife and I. He went on to put an acceptable deal together for us and went about his buisness very well without fuss.”

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(Jennings Mitsubishi Middlesbrough) - Posted 8 years ago

“Very good and quick process to buy a car. Recommend this way to buy a car.”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“Faultless. Sales Rep Alan Platten has sold us at least 5 cars over the past 15 years. We truly think of him as a friend. My wife and I have complete trust in him and the Jennings Stockton dealership. Our new car was ready entirely as agreed. All the financial considerations were clearly explained by Alan and by Peter the Finance controller.They are backed up by an excellent service team as we have discovered in recent years. A truly pleasurable experience dealing with Jennings Stockton.”

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(Jennings Ford Stockton) - Posted 8 years ago

“Excellent. Ordered some wheel trims online and they arrived via UPS within 2 days.”

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Posted 8 years ago

“excellent service from order to delivery, will use again when required.”

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Posted 8 years ago

“Pleased with the attention given by staff and especially Nick Greenwood. Overall experience very good.”

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(Jennings SEAT Middlesbrough) - Posted 8 years ago

“Great customer service and very helpful,”

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(Jennings Ford Middlesbrough) - Posted 8 years ago

“A very good and easy buying experience. No hassle and good customer service.”

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(Jennings Kia Stockton) - Posted 8 years ago

“I received excellent service from the moment I walked into the showroom. The car was ready for me on the day I time stated. However, I am still waiting for the spare wheel and jack which was agreed at the time of purchase.”

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(Jennings Kia Washington) - Posted 8 years ago

“I found Mark very easy to deal with and the speed everything was dealt with was first class”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

Jennings Motor Group is rated 4.7 based on 2,072 reviews