Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,072 Reviews

94 %

of reviewers recommend Jennings Motor Group

Company Reviews

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Metrics

4.7

Based on 2,072 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Jennings Motor Group 2 star review on 25th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good understanding sales guy, explained everything with no pressure at all, service department has been good in correcting a small fault with the light switch.”

Helpful Report

(Jennings Kia Stockton) - Posted 8 years ago

“Very honest and trustworthy, took the van to my brother to look at inspect and test, it arrived at my address at the other end of the country and was happy to find as advertised, I love my van as do my colleagues nice to have good service from I company I would recommend”

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(Jennings Ford Gateshead) - Posted 8 years ago

“Good salesman (Mark). No pressure. Relaxed atmosphere.”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“Having first made contact at Middlesbrough with a view to purchasing a new Fiesta went to Stockton and had nothing but apositive experience from start to finish took delivery yesterday and am over the moon”

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(Jennings Ford Stockton) - Posted 8 years ago

“Spoke with Andy on the phone to check I was ordering the correct parts, he was very helpful, order arrived next day, excellent service.”

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Posted 8 years ago

“FRIENDLY STAFF GOOD DEAL”

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(Jennings Kia Washington) - Posted 8 years ago

“Very quick delivery, great service, Thank you”

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Posted 8 years ago

“The ordering process was very easy. One part was out of stock but they kept me fully informed by phone regarding delivery which was indeed next day.”

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Posted 8 years ago

“Fast&efficient”

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Posted 8 years ago

“Good oem product, Instructions, delivery”

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Posted 8 years ago

“Product ordering was simple and the communication, regarding the delivery, was first class. Would highly recommend.”

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Posted 8 years ago

“Easy to deal with and any problems quickly resolved. Recommended for parts for my Mazda.”

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Posted 8 years ago

“I got the car I was looking for”

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(Jennings Ford Stockton) - Posted 8 years ago

“Fantastic service. I was a bit apprehensive about buying a vehicle online without seeing it in person. No need! Mark Taylor at the South Shields branch was magnificent. He explained everything I needed to know. Nothing was too much trouble for him. A very big thank you. I will be recommending your company to family and friends.”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“Service offered by salesman was very polite and no pressure. Managed to find a car to the spec I was after. Very pleased with the car”

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(Jennings Ford Middlesbrough) - Posted 8 years ago

“Excellent prices, excellent service, both Danny in Gateshead and Kal in Leeds helped tremendously seeing as I couldn't visit the showroom because I live so far away.”

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(Jennings Harley Davidson Leeds) - Posted 8 years ago

“Service was great & a brilliant car”

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(Jennings Ford Commercial Middlesbrough) - Posted 8 years ago

“Your sales exec. couldn't do enough for us Ian McClusky was fantastic, how a car salesman should be. He never pushed us or applied pressure, answered all our questions and did what he said he would do regarding the car we purchased. cannot fault you as a company. All in all a very pleasant experience, i will use you again and recommend you. many thanks Mr. A. Bunyan”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“The whole experience from walking through the salesroom door to purchasing my bike was a pleasure. Scott led me through all my queries with a friendly and professional manner and he demonstrated not only a wealth of knowledge of the brand but a huge passion for Harley Davidson too. A big thumbs up and thanks to Scott and everyone else at Jennings Harley Davidson!”

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(Jennings Harley Davidson Gateshead) - Posted 8 years ago

“No pushy salesman, friendly and helpful. Good knowledge.”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

Jennings Motor Group is rated 4.7 based on 2,072 reviews