Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,072 Reviews

94 %

of reviewers recommend Jennings Motor Group

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Metrics

4.7

Based on 2,072 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Jennings Motor Group 2 star review on 25th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was really impressed with the whole set up, A very clean sales yard and a clean and bright showroom. I was extremely happy with Mark Taylor who I found to be a very pleasant gentleman, knowledgable and professional. He really made everything very straight forward, explaining the paperwork as we were going through it. I am very happy with my purchase and look forward to continuing my relationship with Jennings and most of all, with Mark. Thank you for a truly satisfying experience. Trevor Bilton”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“Alan Platten made buying our new car a pleasure from start to completion”

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(Jennings Ford Stockton) - Posted 8 years ago

“already submitted an online review and reiterate that I was entirely satisfied with the people I dealt with They were all very efficient and a credit to the company.”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“Very helpful staff, answered all questions we had, been in several times over the last few months so had a bit of a rapour with the staff, not pushy.”

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(Jennings Kia Washington) - Posted 8 years ago

“fast delivery good quality goods this has been the second delivery ordered would order goods again no probs”

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Posted 8 years ago

“Looked after by Eddie in the South Shields branch and he was fantastic, from the first hello to the handing over of keys this morning. Gave us options we hadn't considered and more than happy with the outcome. They made it easy as possible and I wouldn't hesitate to go back.”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“I got what i wanted and Dave ensured my car was ready as requested at short notice”

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(Jennings SEAT Middlesbrough) - Posted 8 years ago

“We had excellence service from arranging the order via motorbility, from beginning to collecting our vehicle. Tracy was exceptional and made the changeover easy. Thank you .”

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(Jennings Ford Middlesbrough) - Posted 8 years ago

“Ian McCluskey was a great help and very friendly service was second to none very happy with overall service”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“Customer care was exceptional from all the Jennings staff I spoke to when enquiring and buying my car,also clear to understand e.mails and information received through the post looking forward to picking up my new car later this month.”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“Made the transition from one car to another easy”

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(Jennings Ford Stockton) - Posted 8 years ago

“From the start buying a new car and having the car delivered to my door in Surrey salesperson Emma Baxter is 100% the most knowlegeable and easy to deal with salesperson that i have ever dealt with when buying a car in the past, Carry on the great work Emma. Thanks again Gerry.”

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(Jennings Ford Stockton) - Posted 8 years ago

“The service I received was first class. Nothing was a problem there was no pressure to buy everything was done out our speed and the sale man Steve was extremely helpful and a pleasure to do business with I will certainly be back”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“Chris Parkinson was very helpful, friendly, polite and a good ambassador for the company.”

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(Jennings Kia Washington) - Posted 8 years ago

“received a first class service from Gavin Lintern and will recommend him to friends in future.”

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(Jennings Ford Gateshead) - Posted 8 years ago

“Good to deal with and talks in a manner you can understand”

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(Jennings Harley Davidson Gateshead) - Posted 8 years ago

“Staff are always courteous, friendly and committed to ensuring customer satisfaction. Would not go anywhere else to buy a car.”

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(Jennings Ford Middlesbrough) - Posted 8 years ago

“After recently looking around various dealerships for car ideas, I have found the salespeople intimidating. Calling at Jennings was a totally different experience the salesman Chris was helpful informative and not pushy in any way, helping me find a lovely car. I would definitely recommend this dealership. Thank you”

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(Jennings Kia Washington) - Posted 8 years ago

“We have bought several cars from Jennings which speaks for itself. Have to say the service is really good and everything explained clearly. We were not rushed in any way and left to look around the sales pitch without being pestered. Mark Taylor from South Shields has sold us our last three cars and is always more than helpful, a credit to the company.”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“Good customer service which delivered a quality car. Thank you”

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(Jennings Ford Gateshead) - Posted 8 years ago

Jennings Motor Group is rated 4.7 based on 2,072 reviews