Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,072 Reviews

94 %

of reviewers recommend Jennings Motor Group

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Metrics

4.7

Based on 2,072 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Jennings Motor Group 2 star review on 25th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dealt with a nice young chap called Chris Jennings (no relation apparently!). Explained all about the car to me - it is an automatic - only ever driven manual. On the dy of pick up dealt with me in a very proffessional and courteous manner. Well done!”

Jennings Motor Group 5 star review on 2nd November 2016

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(Jennings Kia Stockton) - Posted 9 years ago

“Excellent service received”

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(Jennings Ford Direct South Shields) - Posted 9 years ago

“Excellent customer service the salesman was not pushy, explaining everything asked. Looked for a good deal for what I wanted and I am very happy with my purchase. Thank you.”

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(Jennings Kia Stockton) - Posted 9 years ago

“very good service and reliable i would recommend you to any one which i have done R0Y McDONNELL”

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(Jennings Ford Direct South Shields) - Posted 9 years ago

“It was the first time that I had bought a car "over the internet", and so I went into the situation with a bit of apprehension. I was part exchanging my Ford Fusion for a Ford B-Max. I need not have worried. Everything went smoothly. The car arrived on time; it was in superb condition and overall I was delighted with the purchasing experience.”

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(Jennings Ford Direct South Shields) - Posted 9 years ago

“girl was very curtious and welcoming , spoke 2 us before she started work ,even though it was not here department, Danielle followed up with after sales . so she was good all round”

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(Jennings Kia Washington) - Posted 9 years ago

“Service received was of the highest standard. Sales rep Eddie was professional and courteous at all times. Would definitely recommend Jennings Ford to family and friends.”

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(Jennings Ford Direct South Shields) - Posted 9 years ago

“Excellent service - from the time I placed my order in the evening and was contacted by Andy P. first thing the following morning when having checked my order, he realised I had ordered the incorrect item for my vehicle. He also helped and included in my order another item that I was having difficulty in locating from other suppliers. I am so pleased with the outstanding service I experienced. Thank you again so much for your attention and I would not hesitate to recommend your business.”

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(Jennings Ford Stockton) - Posted 9 years ago

“3rd car in 11 years from this dealership and 3rd time I've been more than happy with the process. The cars are always in as new condition.”

Jennings Motor Group 5 star review on 19th October 2016

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(Jennings Ford Direct South Shields) - Posted 9 years ago

“The whole transaction was seamless and the process went extremely smoothly. The Salesman was honest , straightforward and easy to communicate with. The finance process was easy to deal with. I would certainly recommend Jennings to my friends. One note for future sales. I had a personal number plate and when I advised the loan provider Santander when I put the plate on they charged me £30. This should have been advised at point of sale. Santander are the last bank I would choose to deal with, but as they were the loan provider we had to put up with them.”

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(Jennings Ford Direct South Shields) - Posted 9 years ago

“No pressure to buy, no browbeating, just good information in a relaxed atmosphere.Very Happy with my car.”

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(Jennings Ford Direct South Shields) - Posted 9 years ago

“Went for different car but seen this mondeo sitting there looking great. So i purchased it. Met an old friend who sold me my ST had a good chat. Very helpfull again and arranged the details Good help from everyone.”

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(Jennings Ford Direct South Shields) - Posted 9 years ago

“Service and sales executive , Eddie were excellent”

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(Jennings Ford Direct South Shields) - Posted 9 years ago

“Hassle free and there was no pressure which suited me fine. No problems at all. Thank you Jennings Ford.”

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(Jennings Ford Direct South Shields) - Posted 9 years ago

“I have purchased 2 cars from jennings both great value excellent service and great customer service jennings sales man Paul who I bought my car off and the management were great and very helpful if your not happy there and then they will get the issue resolved if they can , I will definitely be going back to jennings ford for my 3rd car in a couple of years . And I got a free service for next year ! Thank you Gail Crookston.”

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(Jennings Kia Washington) - Posted 9 years ago

“Quick delivery no problems with parts fits perfectly.”

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(Jennings Ford Middlesbrough) - Posted 9 years ago

“Very satisfied with the help and assistance offered . A1.”

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(Jennings Ford Middlesbrough) - Posted 9 years ago

“This is the first time I have bought a new car and the first time I have used Jennings, it certainly wont be the last , the salesman was amazing and answered all my questions. The car was delivered to me in Derby which was a great selling point. Love my Picanto , it may be the smallest Kia but would highly rate it as it's a breeze to drive.”

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(Jennings Kia Washington) - Posted 9 years ago

“excellent service at stockton went to middlesbrough before stockton totally different experiance at stockton would highly recommend stockton as the place to go top customer service very happy thanks jennings”

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(Jennings Ford Stockton) - Posted 9 years ago

“Freindly and efficient service from all concerned.”

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(Jennings Kia Washington) - Posted 9 years ago

Jennings Motor Group is rated 4.7 based on 2,072 reviews