Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,072 Reviews

94 %

of reviewers recommend Jennings Motor Group

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Metrics

4.7

Based on 2,072 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Jennings Motor Group 2 star review on 25th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The attention to detail we received was first class, the professionalism very good.”

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(Jennings Kia Stockton) - Posted 9 years ago

“Great service”

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(Jennings Ford Direct South Shields) - Posted 9 years ago

“Bought my first fiesta from jennings love it was served by a great salesman martin who wasnt pushy and explained everything in detail nothing wasnt to much trouble to him And had the centre console changed for the built in armrest by the parts dept and all went straight forward Thanks again”

Jennings Motor Group 5 star review on 22nd November 2016

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(Jennings Ford Stockton) - Posted 9 years ago

“Excellent service. This is the third or fourth time I have used the services of Jennings Motors and each time I have been v. satisfied.”

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(Jennings Ford Direct South Shields) - Posted 9 years ago

“After a series of bad experiences with other car sales outlets including car not as described (wrong wheels) high pressure to take unwanted finance at higher rates than quoted, it was a refreshing change to meet a sales team who treated us properly. From the salesman, Steven Ternent who was really great,to the service team who fixed a minor problem within minutes. I would recommend this sales team highly.”

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(Jennings Ford Direct South Shields) - Posted 9 years ago

“The help & advice from our sales executive, Peter Nesbitt, was exemplary. He was given a wish list & a budget & managed to deliver a fantastic car!”

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(Jennings Ford Direct South Shields) - Posted 9 years ago

“I found the sales person very knowledgeable and helpful the only thing I cannot find is the booklet explaining what is covered by the extended warranty I took out at the time of purchase.”

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(Jennings Ford Middlesbrough) - Posted 9 years ago

“Helpful and pleasant sales staff with good product knowledge.”

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(Jennings Mazda Middlesbrough) - Posted 9 years ago

“I am very happy with how things went. I had quite a journey to go for the car Because I wanted to test drive it and all went really smoothly. The staff We're really nice and very polite. The car Is great and so far so good, I am happy with it.”

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(Jennings Ford Gateshead) - Posted 9 years ago

“Dealt with a salesman named Eddie, can not praise him enough, straight talking, honest (rare for a car salesman) and a wonderful sense of humour. Purchase was as smooth as silk and the delivery driver first class. Hope to buy from you again. Brian Kilford”

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(Jennings Ford Direct South Shields) - Posted 9 years ago

“Martin the sales man who sold me my car was very helpful and understanding. Everything he said he would do he did from when I walked in the sales room to when I picked the car up also after I bought the car he was still helpful.”

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(Jennings SEAT Middlesbrough) - Posted 9 years ago

“my time spent at jennings was made very easy by a young man called ian ,he was very helpful and eased me through the sale with a smile and a lot of patience”

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(Jennings Ford Direct South Shields) - Posted 9 years ago

“First time i have used Jennings Ford , It was made so hassle free from the time i made the phone call until the time i drove of with my new car , could not ask for better service , i WILL be using Jennings Ford next time i will be changing my car .”

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(Jennings Ford Gateshead) - Posted 9 years ago

“Fantastic Service from Alex at Jennings Mazda Stockton, very helpful and professional, I'm very pleased with the car”

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(Jennings Mazda Middlesbrough) - Posted 9 years ago

“Excellent service from Steve as usual this is the fourth car i have purchased from this garage everyone first class.”

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(Jennings Ford Direct South Shields) - Posted 9 years ago

“Entirely happy with the Service I had from your salesman. No hassle, everything he said he would do, he did to my satisfaction. I'm very pleased with the Kia Sportage. I've already recommended to friends and family the service I received. Full marks.”

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(Jennings Kia Stockton) - Posted 9 years ago

“Excellent customer service from all staff. Hand brake adjustment was completed quickly and efficiently. With the added bonus that the car was cleaned to my daughter suprise. One day she might clean the car!”

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(Jennings Kia Washington) - Posted 9 years ago

“Great item at great price. Bought from UK and almost half the Australian price including Postage Very helpful when asked a question thanks once again”

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(Jennings Mazda Middlesbrough) - Posted 9 years ago

“Cannot fault the service of Jennings. Items arrived as stated and on time. Thank you.”

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(Jennings Ford Direct South Shields) - Posted 9 years ago

“Excellent service from all concerned with my purchase.”

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(Jennings Ford Direct South Shields) - Posted 9 years ago

Jennings Motor Group is rated 4.7 based on 2,072 reviews