Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,072 Reviews

94 %

of reviewers recommend Jennings Motor Group

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Metrics

4.7

Based on 2,072 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Jennings Motor Group 2 star review on 25th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great buying experience”

Helpful Report

(Jennings Ford Gateshead) - Posted 7 years ago

“I recently bought a Ford eco-sport sales assistant was very helpful not pushy I would recommend Jennings motor group to anyone”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“very focused customer service at all levels”

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(Jennings Ford Gateshead) - Posted 7 years ago

“Recently bought a Ford Approved S-Max from Jennings Ford. The service was excellent, very happy with the car and Alex, our salesperson was very relaxed, non-pushy, helpful and made the whole process as easy as it could be. Many thanks”

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(Jennings Ford Gateshead) - Posted 7 years ago

“Easy to use on-line service, two items delivered within days, good products”

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Posted 7 years ago

“Very quick delivery of the item. A very good price, no fuss service. Would recommend.”

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Posted 7 years ago

“the mazda salesman was most helpful and explained all the offers very well and did not pressure us into making a decision on which car to buy and how to finance it.”

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(Jennings Mazda Middlesbrough) - Posted 7 years ago

“Great and friendly service, from the first phone call with Sam to the car key hand over with Ian. Made buying a car for the wife a stress free experience - THANK YOU.”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“Salesman Eddie McCarthy was extremely proficient and understanding of our needs in purchasing the right car. He was very knowledgeable of the car and the purchasing process, not forceful, giving us plenty of time for discussion . We have already recommended him to friends thinking of purchasing a car”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“Excellent service from a very polite professional and knowledgeable sales person by the name of Peter Nesbitt”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“A perfect experience.well looked after and a experienced salesman.very happy”

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(Jennings Kia Washington) - Posted 7 years ago

“I have already sent a communication advising on how Paul Pellegrino went out of his way to help me when my car was stuck in my garage”

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(Jennings Ford Gateshead) - Posted 7 years ago

“I have been a customer at Jennings, Stockton for about twenty years. This in itself should speak volumes about trust and satisfaction. Premises are always smart and clean. Staff are always courteous and helpful and reception staff deserve special mention as those who are 'prepared to go the extra mile.'”

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(Jennings Ford Stockton) - Posted 7 years ago

“Great salesmen/women. Great cars. Great prices. Need I say more?.”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“Great customer service and no pushy sales people.”

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(Jennings Ford Commercial Middlesbrough) - Posted 7 years ago

“Extremely happy with service we received from Chris Parkinson at your Washington branch he was very polite helpful and we didn’t feel pressured into anything He explained everything and answered any questions we had Lovely person and not pushy like some car salesman Would highly recommend you to others”

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(Jennings Kia Washington) - Posted 7 years ago

“Very friendly sale man and no presure sale realy helpfull”

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(Jennings Ford Commercial Gateshead) - Posted 7 years ago

“from looking for a car to buying and recieving the car i was very satisfied couldnt ask for better service”

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(Jennings Ford Gateshead) - Posted 7 years ago

“Friendly knowledgeable , total 5star treatment”

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(Jennings Ford Stockton) - Posted 7 years ago

“Couldn’t have asked for any better service from start to finish. All credit goes to Matt Abson who dealt with our purchase & part exchange. Matt couldn’t have been more helpful, making sure all our needs and requirements were filled. It was a pleasure doing business with him and and would certainly recommend to anyone. Thanks again Matt”

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(Jennings Ford Commercial Middlesbrough) - Posted 7 years ago

Jennings Motor Group is rated 4.7 based on 2,072 reviews