JJsHouse.com Reviews

Name: JJsHouse.com
Rating: 4.30

4.3 Rating 415 Reviews

84 %

of reviewers recommend JJsHouse.com

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4.3

Based on 415 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

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JJsHouse.com 5 star review on 2nd July 2026

111

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Price and quality is great! Shipping took a little while but was worth the wait !”

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Posted 4 years ago

“JJ's house quality beats that of any competitor for the price. The dresses had the look of a custom piece that would cost hundreds if purchased from a bridal store. JJ's customer service is also excellent and they've always fulfilled my orders on time.”

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Posted 4 years ago

“Easy to work the website and check out, keeps you updated through delivery.”

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Posted 4 years ago

“Never order from JJ House for special event as the delivery is unreliable. It may ruin your special day.”

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Posted 4 years ago

“Fast shipping, good quality, good price”

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Posted 4 years ago

“Very quick delivery time. All items as shown. Sizing as accurate as possible.”

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Posted 4 years ago

“Beautiful custom made dresses, I have loved JJs house”

JJsHouse.com 5 star review on 18th May 2022

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Posted 4 years ago

“Scamming people around the world. Look at the BBB LOTS of complaints poor workmanship and dead fake shipping and returns.”

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Posted 4 years ago

“The dress was beautifull and nicely wrapped. Delivered in time Thanks JJ house.”

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Posted 4 years ago

“Pricing is reasonable. Shipping took 1-2 weeks. Dress comes very wrinkled. Sizes run small compared to what I'd expect in any department store, but if you follow the measurements listed on the size chart I found that accurate. I normally wear an 8 or medium dress, but needed to order a size 10 at JJ's House and it fit perfectly. No complaints.”

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Posted 4 years ago

“I have had several opportunities to deal with the customer service team both on the Live Chat and by email regarding some of my orders and I cannot fault them. They are friendly, helpful and incredibly polite and have always sorted out my questions to my complete satisfaction. I have also had to return some items due to sizing and so far the return process has been simple and affordable. I look forward to receiving many more items in the near future and would deal with the customer service team at JJsHouse any time. Thank you.”

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Posted 4 years ago

“Awful and rude”

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Posted 4 years ago

“I ordered a custom made dress from JJs House. I was amazed at the beautiful quality, and the fit is absolutely perfect. It arrived within the specified time, no hassle. I will be wearing it for my wedding in August (when I will post a photo). Thank you JJs House, you make luxury gowns affordable.”

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Posted 4 years ago

“Excellent”

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Posted 4 years ago

“The clothing and accessories are beautiful but with 3 dress purchases (1 of them custom) I have not been able to get a good fit. The dress pictured cost me an additional $130 to alter locally. Shoes were also too snug to wear but the cost to return is prohibitive. Love their accessories but shipping is expensive if they’re not an add-on to a dress order. Garment bags with outside pocket for accessories are quite nice. Shipping can be quite long (months).”

JJsHouse.com 3 star review on 7th May 2022

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Posted 4 years ago

“My wife gave her exact measurements for JJshouse to customize her wedding dress BUT it didn't come to those measurements. It was a trumpet dress and it looked baggy and bulgy, without shape and the lace was loose. I was going to be charged more than the dress cost to do an alteration here in Miami. Very disappointed but more is the response jjshouse gave me of giving me a 30% refund… my bride is without a dress and now down almost $400 dollars… not cool Tip for consumers: Don’t customize, they don’t know how to. You’ll end up paying more to do an alteration.”