Joes GE Reviews

Name: Joes GE
Address: 7463 Mt.Baker HWY Suite B, Maple Falls
Rating: 4.88

4.9 Rating 3,189 Reviews

97 %

of reviewers recommend Joes GE

4.9

Based on 3,189 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Joes GE:

Electronics You Want. Prices You'll ❤.

Visit Website

Phone:

(360) 362-1722

Email:

support@joesge.com

Location:

7463 Mt.Baker HWY Suite B
Maple Falls
98266

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Joe’s fixed my BeatsX headset affordably, timely, and downright politely. I’m delighted to have found y’all!!!”

Helpful Report

“You need another feedback rating above “Very Good”. How about “You Totally Rock!!” You guys do rock! The process of submitted order, package send, constant status updates, and return shipment is spot on. PERFECTO!! And pricing is well worth the end result. Sent a broken, unusable Beats Studio 2 headset and got back a fully usable product. Back to original specs and works perfect. Thanks Team! Love your service, your customer service, and value. You guys Rock!!”

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“They repaired my Bose Earbuds. Service was fast and reasonably priced.”

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“I submitted my beloved Power Beats 3 to Joe’s after the ear hooks broke. The communication on the repair progress was great. More affordable than Apple and very quick. I had them back within a week.”

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“Great communication and great service. Headphones made a round trip in about ten days.”

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“Amazing service and very fast”

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“The final product (repair) ended up very good. But back and forth email exchanges took really long to get responses. That could be improved...”

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Hey, Thanks for the feedback. We are sorry for the late response. There is no excuse and we are extremely sorry. If there is anything we can do let us know. We are more than happy to help. Michael M. :)

“The Team at Joes GE was helpful and quick with repairing my headphones!! Their expertise is highly recommended and I look forward to using doing business with them in the near future!!”

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“Fast service. Like new upon return. Fair prices. While I hope to never use Joes GE again, if I happen to drop my headphones and break them again, I 100% will do so! -Jason (Seattle)”

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“Beatsx came back working well. Cost less than Apple’s estimate. Easy return.”

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“Had an Ionic that had the magenta triangle. Joe's repaired the the watch and now it's good as new. Joe's is always communicating so you know whats going on. Repair was fast and shipping was also fast.”

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“Joe's is the best place to send your beats by dre to get repaired. I broke 2 pair of headphones at the gym sent them to Joe's for repairs they came back looking like new headphones. Thanks u guys are the best at what you do. 5 star service.”

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“Joe did an excellent job fixing my Fitbit watch. Will use again if needed. Thanks Joe!”

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“I sent two items and received two quotes in a timely manner. My items were fixed and shipped back within a week. I will use this company again and I highly recommend them!”

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“Flawless repair and quick turnaround! Would do business again with no reservations whatsoever!”

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“The work was done quickly and professionally. Great communications and Service.”

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“Great communication and service. My beats are like new again..”

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Hey Benjamin, thanks so much for trusting us with the repair of your Beats. We are happy that the repair is to your liking. Let us know if we can help with anything else. Matt D.

“Joe’s GE communicated very well during the whole process. They made me aware of everything they were doing to repair my headphones. They notified me when my headphones were in the mail and when they arrived. I am really pleased with the repairs that were made.”

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“Customer service on point....”

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“I paid for a repair on my beats studio 2. The customer service and speed of delivery were great. However, after about a week and a half only using them twice the plastic on the earpiece snapped in half. I don't like writing bad reviews but this was kind of a waste of my money.”

Helpful Report

Thanks so much for trusting us with the repair of your Beats. We are sorry to hear that they broke this quickly and we wish that you would have reached out to our support team or the technician who completed the repair on your headphones two months ago when this happened. We did use brand new parts that are the same or better than the original Beats parts to repair your headphones. Our warranty does not cover physical damage to the items that we repair but we would love to offer you a discount on the repairs to your headphones if you are interested in sending them in for repair. We have sent you an email in regards to this issue and hope that we can find a satisfactory result for you. Matt D.

Joes GE is rated 4.9 based on 3,189 reviews