Sequence Reviews

Name: Sequence
Address: 555 Market St, San Francisco, CA
Rating: 3.11

3.1 Rating 398 Reviews

51 %

of reviewers recommend Sequence

Company Reviews

Questions

Metrics

3.1

Based on 398 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 78%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

6504796844

Email:

product.accounts@weekendhealth.com

Location:

555 Market St, San Francisco
CA
94107

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Sequence 5 star review on 8th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The communication that I have had with Dr. Brown and Shelley have been amazing. They’re quick to respond to my messages. They also are very encouraging and helpful whenever I have a question. I am so glad I chose Sequence to help me on this journey.”

Helpful Report

Posted 2 years ago

“You will not hear from a clinician 1-2 days in the chat. You will only receive messages from a “care coordinator” stating they flagged the clinician. Multiple times my account will say prescription sent to pharmacy and it was never sent. If you try to get the problem rectified then prepare to wait for 7-10 business days. Having a coordinator respond is like satisfying some kind of internal response program but not resolving your issues.”

Helpful Report

Posted 2 years ago

“I gave it this rating because of RITA my RD. Rita was the best part of my experience with sequence. After WW destroyed my metabolism Rita single handedly got me to eat again. While on WW I was eating 1200 calories and my weight stalled. After Meeting with Rita she slowly increased my calories to 1600-1700 and I began losing weight again. So disappointed that WW is acquiring sequence because sequence fixed what WW broke. I can't imagine the devastation they will cause at sequence. Sequence could use a lot of help in the PA process. I would not recommend sequence if you need a PA approved. If the PA gets denied they refused to help me with an appeal.”

Helpful Report

Posted 2 years ago

“Sequence has been just what I needed to help with weight loss. I had been struggling with my weight since having children and nothing was working. I thought about getting on medication numerous times and had even tried another platform that was unhelpful and difficult to get what I needed. I gave sequence a try when my PCP brought up that I should consider medication to help with my weight loss. It has been such an easy process and I have found their staff so supportive and responsive. I couldn’t be more pleased. I’ve had great weight loss success that I know I wouldn’t have had without them!”

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Posted 2 years ago

“The clinical nurse talk for 5 minutes about the organization. She couldn’t tell me about the option available for me that was created with out any lab work. They then sent a request to My insurance company with out reviewing my health questions of lab work.”

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Posted 2 years ago

“Sequence has helped get my health back on track. It is a smooth and streamlined process, and there is good continuous support from care providers.”

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Posted 2 years ago

“It’s only my first week but I can’t thank my sequence team enough for all of their help. They’ve been so attentive and responsive helping us get started on my weight loss journey. Can’t say enough great things about Sequence and our care team! Thank you thank you THANK YOU for coming into my life when you did!”

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Posted 2 years ago

“I have been beyond impressed with Sequence! I love how we are checked on frequently, just to see how things are going. Any questions are answered thoroughly and they work to find the right medication for you (that also fits your insurance, as applicable.) I have been with Sequence since September 2022 and have been on both Mounjaro and, once insurance denied it, Ozempic. They have quite literally been life-changing! I have spent my entire youth and adult life on diets and workout plans, have been put on Metformin many times with severe side effects and no results. I was diagnosed with PCOS at 13, and last year, at 37, was told I was pre-diabetic. Almost 70 pounds down, a new workout regimen, and a healthier relationship with food, I am ecstatic! While the weight loss is incredible, I have been most surprised by the regulation of my hormones. Even at weights less than these growing up, I never had a regular period. I can count on them now to be regular both in date and length, something I have never experienced before. I can only hope I am able to take this for the long haul, I love reclaiming my health and taking control of my PCOS after so many years. Thankful I found Sequence!”

Helpful Report

Posted 2 years ago

“As a lot of members I saw @drtommymartin talking about sequence on tiktok and decided I had nothing but weight to lose. I signed up and waited for my initial consultation. It was like music to my ears(haven't we all said that before). I was lucky and got the original mounjaro coupon and now 28 weeks later I am down 52.8 lbs and feel better than I have in years. I am still doing the work, eating less and moving more but with this medication I feel free from the binging and food noise that has run my life in the past. I have used sequence for their online lessons , nutritionist and Justin the trainer to my advantage. I have been able to ride a camel, ride in an airplane without an extender and zipline. I feel I can do anything NOW!!”

Helpful Report

Posted 2 years ago

“I started this program with no real hopes I’d get the help I needed as I have tried and failed so many times. I am pleasantly surprised! I am 5 months in and have lost about 35 pounds so far. I have support from the dietary aspect, fitness, my provider and just a general check in from my coordinator. This is the best thing I could’ve done for my health! I cannot wait to meet my goals.”

Helpful Report

Posted 2 years ago

“I am so blessed to have had this opportunity to work with the Sequence team. I have lost 47 pounds in about 7 months. Their direction on eating better and staying active has really compacted my life . I feel amazing… look amazing … I love where I am going from here. Thank you team for such a positive experience. I wish you all the best!”

Helpful Report

Posted 2 years ago

“I have had a great experience with Sequence very good support and feedback from my care team.”

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Posted 2 years ago

“I’ve been with Join Sequence since the beginning of November. My physician and her medical Assistant have been so helpful and wonderful during my weight loss and health journey. They really truly care about my health and getting me to a healthy place. I haven’t felt this Amazing in years. After a long time struggling with trying to lose weight, I’ve finally found a team of Doctors and Nutritionists that have helped me with great success. I couldn’t be more happy with their services. Thank you for all you do. I highly recommend Join Sequence to get you on a healthy happy journey.”

Helpful Report

Posted 2 years ago

“With all the different programs out there I’m so happy I joined Sequence. The beginning process was simple, and received my plan details very quickly. It’s been almost three months on Mounjaro and today I met with a nutritionist/dietitian who gave me such helpful advice that it reenergized my attitude. I don’t have a weight loss goal I’m looking to feel better in my body as I run after my granddaughter. The App makes it easy to contact the medical experts for any questions and to use the online resources. With Sequence I feel like I will succeed.”

Sequence 5 star review on 9th February 2023

Helpful Report

Posted 2 years ago

“My husband Signed up in October of 2022. Paid 49 dollars to sign up. Insurance would not accept the medication. Never received any prescription or savings card or info on how to obtain med. Did not hear from anybody at sequence following insurance denial. Come to find out sequence had also been charging me 99 dollars each month for NOTHING!! $449 now had been paid to sequence out of my pocket. Again. FOR NOTHING!”

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Posted 2 years ago

“My nurse practitioner, Christiana Iwobi, is wonderful. She responds promptly and always answers any questions I have.”

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Posted 2 years ago

“I love this Sequence program and my care team has been amazing! When my PCP said to me, “you are welcome to see someone else about your weight loss” I knew Sequence was it for me. This is what they specialize in! And I don’t feel shamed! And they understand! So thankful everyday!”

Sequence 5 star review on 31st January 2023

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Posted 2 years ago

Wow, Angel! You've made amazing progress! Thank you for being a part of our program.

Posted 2 years ago

“Thank you so much Erin. You did a great job with tips and a plan to get on track.”

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Posted 2 years ago

“I have been on the program since october and am about 7 lb from my second goal weight. I feel so blessed to have Sequence educating and supporting me in my journey back to health. The team is quick to answer and always reaches out to see if you need anything. Thank you Sequence!”

Helpful Report

Posted 2 years ago

“This program has given me my life back!!! They are always willing to help and give honest answers!! Their nutritionist are incredible too,I actually understand what I need to do! Thank you sequence for helping me in my journey!!!!”

Helpful Report

Posted 2 years ago

Sequence is rated 3.1 based on 398 reviews