Sequence Reviews

Name: Sequence
Address: 555 Market St, San Francisco, CA
Rating: 3.11

3.1 Rating 398 Reviews

51 %

of reviewers recommend Sequence

Company Reviews

Questions

Metrics

3.1

Based on 398 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 78%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

6504796844

Email:

product.accounts@weekendhealth.com

Location:

555 Market St, San Francisco
CA
94107

Write Your review

Tell us how Sequence made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sequence 5 star review on 8th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sequence did not provide the Metformin I was approved for after two botched attempts to get it delivered to my home. I paid for the "buy 3 months and get 1 free option" but it has been two months and I've received nothing more than elementary education about diet and exercise that any grown healthy-living adult already knows. When I asked for my money back, I was told no. Don't waste your money—total scam.”

Helpful Report

Posted 1 year ago

“i would have given it a zero if i could. this company lures you into a 3 month commitment when they know that the insurance company won’t pay for the GLP-1 meds. it is a complete scam. i can’t believe weight watchers owns this company! they wanted me to pay $80 a month for metformin that i could get for $20 a month with my insurance !”

Helpful Report

Posted 1 year ago

“Scam. They offer help and I believe they know from the beginning who will and will not be covered for GLP-1 injections for weight loss. They take your money and basically ignore you....until the final prior Auth is denied. Then they send you 2 generic meds that are supposed to equal Contrave and you feel awful.... your heart beats out of your chest and it doesn't do much else.I would not recommend.”

Helpful Report

Posted 1 year ago

“Sad to say I agree with everyone on here saying SCAM!!!! Do NOT waste your $!!!! I took semaglutide last summer through a medical weight loss place and lost 30lbs! It wasn’t $1000/month, but it was $350/month. I tried to lose the rest of the weight on my own, but I couldn’t. I turned to WW Sequence to see if they could help. Once they “reviewed” my medical history and saw I didn’t have one of their “medical issues” that was it. They had no use for me bc they knew my insurance wouldn’t cover the meds. (My insurance didn’t cover them the first time I was in them either!🙄) The Dr said sorry we can’t work together and canceled my membership. I’m beyond disgusted with this place!!! Do not waste your time!!!! It’s a scam and the people there are beyond rude and callous!”

Helpful Report

Posted 1 year ago

“Complete scam. They steal your money, promise to give you a script to lose weight. Give you the smallest amount possible so you have to keep paying the monthly fee of $100 to get anything that will actually help amd then when your insurance finally catches on that you don't have diabetes and stops paying....they say, ok bye, thanks for your money and have a great journey. Total scam. Don't waste your money!”

Helpful Report

Posted 1 year ago

“This is the biggest scam I have ever experienced. They lure you in by making convincing claims about helping you get on a weight loss drug and say they help getting insurance approval. But when insurance won’t approve they tell you they can’t help unless it’s self-pay which is about $1000 a month! Then when you can’t afford that and want to cancel the sequence membership because they can’t help, you are told you still have to pay for the 3 months at $84 per month for them to do absolutely nothing further! Do NOT sign up for this! Go to a local weight loss facility. I cannot believe weight watchers operates this way!”

Helpful Report

Posted 1 year ago

“Expensive. Hard to cancel and contact.”

Helpful Report

Posted 1 year ago

“Requested a videoconference appointment with the provider, ended up with a "chat" consultation instead. The provider has not read anything I provided (and the website itself states the information hasn't been reviewed). The SINGLE message I got from the MD asked me to repeat the basic information already provided- medications and current diagnoses- both of which are "none." The rest of the message appears to be generic copy/paste nonsense and most irritating of all-platitudes about "starting a wonderful journey!" and emojis. I'd like to engage with a medical professional, not some influencer spouting trite comments and ending messages with cartoons. It's been several days, and nothing seems to be happening. There is no other way to get in contact with the company I can find.”

Helpful Report

Posted 1 year ago

“I started over 2 weeks ago and have yet been set up on any plan. You are unable to speak with a live person only thru messaging online. I waited 2 days to see if I would get any sort of communication but just crickets. I’m not quite sure what I’m paying for. When I inquire about how long it may be before I hear from someone they say soon. Apparently their soon and my idea of soon are 2 different things. Trying to figure out when I should decide to jump ship or just hang in there.”

Helpful Report

Posted 1 year ago

“This company will convince you that you’ll get approve by your insurance company. They won’t appeal for you and scam you for your money. DON’T TRUST THIS COMPANY”

Helpful Report

Posted 1 year ago

“I am loving the amazing support. So easy! I’ve had no issues so far, but I’m confident that they will work to get me a substitute if needed. Highly recommend.”

Helpful Report

Posted 1 year ago

“I love this program! I started in July 2023, because we were renewing our vows and I wanted to look better. I started out weighing 209#. I’d only lost like 12# by September when the vow renewal was and my end result was to lose about 40#. I eat what I want, I didn’t go by the food program because I wanted to continue to eat my regular foods so when I got to the weight I wanted to be, I wouldn’t gain weight going back to my normal eating. I have lost slow, a pound or 2 a week, sometimes just 1#. But I know what I can eat now and how much. I’m not as hungry or want to eat all the time. I’m currently down to 179.5# and I feel so much better.”

Helpful Report

Posted 1 year ago

“I love this program!”

Helpful Report

Posted 1 year ago

“I could not be more pleased and thankful for the Sequence program. Having a team of supportive people that stand alongside of you guiding you through your journey is priceless. Started Sequence October 9th at 190lbs and weighed in today at 160.4. I still have a ways to go but knowing I am not alone makes all of the difference. One valuable thing that this program has taught me is that it is not just thing that creates the journey. It is nutrition, physical activity, mental awareness, and the commitment to make a positive change in my life. I deserve it. I will be successful.”

Helpful Report

Posted 1 year ago

“Enjoying what ww has to offer. The whole team that I have had the pleasure of meeting, has been a tremendous help. I'm so ready to do this weight-loss journey to lose weight and keep it off.”

Helpful Report

Posted 1 year ago

“They do not work with you to appeal insurance determinations (appeals, formulary exceptions, etc). You would think with the added expense they would go above and beyond to ensure you get the medication you need. It is NOT WORTH the service fee. Work with your primary care doctor instead, you’ll save money in the long run.”

Helpful Report

Posted 1 year ago

“Everyone is very responsive and helpful and very kind! They are top notch!!!!”

Helpful Report

Posted 1 year ago

“I find the on line sessions difficult. I prefer in person, but I've stayed with the program, so something must be motivating me. I've lost 27 lbs since September. This program is geared more toward the younger client”

Helpful Report

Posted 1 year ago

“My sciatica has been unbearable ane i have had to sit down more than standing and at night my right leg hurts so much but since changing my diet and do what they say. My sciatica pain was 12 its 5 now. I can sleep so much better and standing upright has been 50 percent better and my day is not filled with pain and suffering but enjoyment that I missed so much and work is going back to normal. I’m thrilled and grateful for everything that they have done and continue because I haven’t lost much but i gain my life back a tiny bit at a time. I love this program and my support team; MD and dietician and so many more..”

Sequence 5 star review on 26th January 2024

Helpful Report

Posted 1 year ago

“$49 just to find out the core medicine!”

Helpful Report

Posted 1 year ago

Sequence is rated 3.1 based on 398 reviews