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Judaica.com Reviews

3.8 Rating 306 Reviews
69 %
of reviewers recommend Judaica.com
3.8
Based on 306 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
Greater than 77%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Judaica.com Reviews

About Judaica.com:

As the largest and longest-standing comprehensive Jewish gift and shopping website, we know we have an obligation to carry the items you love and deliver them to you quickly.

Visit Website

Phone:

1-888-765-5620

Email:

help@judaica.com

Location:

6856 Eastern Ave NW #206
Washington DC
20012

Write Your review

The product offering is extensive and the items are beautiful and reflect Judaism in every piece. To match that, the customer service is excellent! Gittel was so responsive to my questions/issues and made the whole online ordering experience painless. I would recommend (& have already done so) this site to anyone looking for a meaningful Jewish gift.
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Posted 9 years ago
Was more than I expected. Accurately written, beautiful design. Thank you!
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Posted 9 years ago
Happy with product. Just a little too long delivery time. Had to call to find out why the delay. The item had to be restocked. I felt company should have notified me via email about the delay.
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Posted 9 years ago
Love the stuff...... but it was a pain getting it through Canadian customs
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Posted 9 years ago
There was absolutely NO communication about my order aside from having received it. I called multiple times to ask about the order, was put on hold for an hour, and then directed to a voicemail box after being on hold. No one replied to my voicemails. Despite my ordering my son's Tallit for his bar Mitzvah a month before his service, the Tallit came literally the day before. I would NOT order from this company again.
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Posted 9 years ago
This was our first order and we were extremely pleased with the ease of ordering and the quick delivery.
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Posted 9 years ago
Your products are good ,your shipping charges are high..
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Posted 9 years ago
Just want to say thank you and I really enjoy your product Hopefully in the future I would keep buying more stuff from your ajudaica. Com
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Posted 9 years ago
I called a couple of times and the lady responding was very polite and patient with me! My order has been received in good and timely order.
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Posted 9 years ago
Always helpful
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Posted 9 years ago
I'm a returning buyer & this time purchased two basic/simplified Haggadahs for Passover Seder. The items arrived on time, well packed & undamaged. This site is easy to navigate & check out is easy-peasy!
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Posted 9 years ago
Was told item I ordered was IN STOCK Three weeks later when I called about my order was told they were waiting for item to be delivered to them NO ONE contacted me throughout the 3 weeks to inform me my gift was not being sent in a timely manner. Doubt whether I shall place another order. Please remove me from your email
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Posted 9 years ago
I both recommend this product, and have only praise for the reliability of Judaica.com. The scored glass had beautiful colors and even though it was a holiday weekend, their website asked when I needed it, and it was on my doorstep that morning. I have ordered several items from Judaica.com over the years, and they have never disappointed me. They are a trustworthy company to work with. Thank you, Judaica.com. I also like to add to my reviews that I have not been paid for this review and I did not receive any discount on the product, so that you, the reader, will know that this review is honest.
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Posted 9 years ago
lovely person.
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Posted 9 years ago
My mezuzah case by Michal Golan is a work of art. It is just beautiful and I am deciding which doorway to hang it on as I want everyone who enters my home to see it. God bless. Lois Spinelli
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Posted 9 years ago
I was disappointed that I had to follow up several times regarding shippment of my item. I understand that it was the artist who was delinquent but I would have appreciated having feedback about the delay directly from Judaica.com
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Posted 9 years ago
The prayer book I ordered was out of stock and I was unaware of this at the time I ordered the book. Even though payment was made promptly, I waited two weeks for delivery. I called to find out why I had not received the book and staff was very courteous and helpful. In the future, you may consider notifying customers when an item is out of stock.
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Posted 9 years ago
One of the products, made f glass came broken. However, when I called customer service, Gittel was so helpful and sent out a new product immediately without cost r shipping charge. I call that excellent service. Thank you.
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Posted 9 years ago
Online chat was very helpful in sending a link exactly to the item I wanted. Courteous and efficient. Excellent to do business with.
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Posted 9 years ago
My order arrived quickly
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Posted 9 years ago
Judaica.com is rated 3.8 based on 306 reviews