“Ordered Puma 2X jacket and 2X golf shirt. Jacket does not fit and definitely not a 2X. Shirt fits but short. No info of how to return items. Very disappointed and will not buy from them again.”
“I never received my purchase. I’ve emailed twice now and no response. It was apparently delivered somewhere, but not to me. My second purchase was returned by the courier and never reshipped.”
“1) you sent me the wrong shoe , they look similar but not what i ordered
2) you said you would send me a mail slip so i could return the shoes but i haven’t received it yet
3) i asked (3 times) if you could send me the correct shoes which i ordered and no response to each of the 3 requests
4) this was my first and last order from this website.”
“I have unsubscribed from Just Golf Stuff. My last purchase was advertised as 2 golf shirts for $19.99. However I only received half of the order. And was subsequently told that the 2 for $19.99 was a promotional offer. I am disappointed that Just Golf Stuff management did not err on the side of the consumer.
Regards
Ian Maynard”
Hi Ian,
We are sorry for any confusion. The item you purchased was priced at $19.99 each. There was a promotion back in 2021 where this item was on sale for 2 for $19.99 and you did note making a purchase then, but that promotion was no longer available when you made this recent purchase. Please contact our Customer Service at service@justgolfstuff.com if you have any further questions.
“First time I had a terrible experience. The sweater came absolutely filthy and even after a wash I couldn't get all of the stains out. Virtually useless purchase. Last time I'll use your site.”
“I never received the shoes. Got an email they were shipped the day after ordering, so I was anxiously awaiting their arrival. About a week to ten days later, I received another email that the shoes were unavailable so they refunded me. Disappointing! No issues with refund though.”
“Waited forever and had to drive about 80 kms and back to pick them up as your delivery service wouldn’t deliver the parcel. Great free shipping don’t you think and gas is about 2 bucks a litre”
“I never got the balls I purchased. Waited 2 weeks and they were never shipped then got a refund with no explanation. I recently foolishly ordered golf shoes - you took my $158 and two weeks later my shoes have not shipped. I’ve written twice to ask for my refund but nothing is happening
. I’ll never order again! Very poor customer service”
“My purchase experience was very bad! At the time I ordered the putter my payment was taken immediately and the email indicated that I would receive my putter within seven days. I waited 10 days then contacted Just Golf Stuff only the find out a few days later that they no longer had any of my putter in stock. Had I not contacted them I believe that I would be still waiting for the putter and no one would have let me know anything.. To add insult, I checked the site last night and found that they were still advertising the Cleveland Huntington Beach Soft #8 putter. This experience has probably made me to never order from Just Golf Stuff again and will telling others of the poor experience.”
“Terrible transaction. Received only 11 out of 12 pieces of the Ladies LH Top Flite 12pc set and have spent the last 3 months trying to get the missing club. Firstly they sent a replacement Mens RH 58deg wedge versus a Ladies LH PW and now still waiting on the replacement after returning the wrong club 3 weeks ago!
Not sure this will be fixed ever so recommend caution in the future or go with an alternative.”
“I still have not received my purchase as yet. The courier, Canpar, has been contact on two occasions and has set up a trace. I contacted Just Golf Stuff twice, first by phone and received no response. The second time via email and I did receive a reply. As stated in my email, this is not the first time I have had issues receiving your goods through Canpar. Believe me when I say that I am getting very frustrated with this situation. As of this date, approximately 24 days since my order, no product and no refund.”
“This is the first time I was disappointed. The shoe came black not grey and I have 2 black pairs already. I would have probably bin fine with any other colour. So sorry this is not like me to complain.”
Hi Terry,
We apologize for any inconvenience. It was noted that the RADSpeed driver was a Pre-Order item and that all orders would ship out within the first few weeks of March. Your order will be shipping out soon. If you have any further concerns, a customer service agent will reach out to assist you.
“It has been MONTHS and I still have not received my order. I have heard nothing from the store and when I track the package it simply says "lable created." Im pretty sure this is a scam and I will likely contact my credit card company to refund the charge if I don't get a response soon.”
