“Bought a driver that you didn't have. After emails by me over a period of more then a month, asking why I wasn't hearing anything about it, I was finally told I wouldn't be getting it. I sent an email to a Mr. Bourne hoping for a reply but received none. Not a good experience for a large purchase.”
“There was no return information provided with the package, or on the website.
I returned it to the address it was sent from which was in Barrie, ON.
There was nobody at that location Phone calls at the number provided on the website, were not returned. I did get an emailed response finally, advising that the package needed to be redirected to another address in Toronto, ON. That incurred an additional cost to me as the package needed to be shipped twice. I understand that return shipping is my cost, just not two shipping costs.”
“My last order with JGS was placed on Feb. 21/2021!! #32476!
As with the first Oder I placed on your website, I have not had any information what’s so ever, on where this order stands!
I tried to track my first order that I placed with JGS with “Shop”, as per you online suggestions and found the results, less than negative!! How is that possible, you say?? Well when you never receive any accurate updates on your order status, then it becomes absolutely useless!! Or less than negative!
I am still waiting for an email telling me when what the status of my order is!!
Is there anyone in your company that cares??
Please let me know, as I doubt I will ever order anything else for your website!!
Whenever, I do receive this order, I will also be deleting your web site off my phone!!”
“The time between I had to return the item and get another one in a diffferent size was way to long and complicated.I bought the item from Just golf now and had to return it to Tee2 green.Then they could not tell me if they received it or not.had to go to Can par myself to get a print out to say they had received it. More phone calls and emails and finally received the product.So I will not order anything else from Just golf now as there sys is way to complicated.I will just look at Tee2 green website and get it from them.”
