Just Junk Reviews

Name: Just Junk
Rating: 4.77

4.8 Rating 4,157 Reviews

94 %

of reviewers recommend Just Junk

Company Reviews

Metrics

Info

4.8

Based on 4,157 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Just Junk:

JUST JUNK® does one thing really, really well: we remove junk. From old furniture and appliances to yard waste and renovation debris, we haul it all. We also recycle and donate to extend your junk's life. Call or book online today!

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Just Junk 5 star review on 15th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booked it online with details of location and stuff. Day before they called me and cancelled with no apology saying they do t do retirement homes with covid. Left me high and dry with elevator booked. Why didn't they call me when I made the reservation. Fortunately was able to book Two Men and Truck last minute for same timeslot. Not professional.”

Helpful Report

We're sorry to hear of this experience with our service Leonard. We have passed your comments onto the management team for further review to improve our policies and procedures regarding advance appointments in the future. Thank you so much for your comments.

“Crew was late to job and overpriced. I would not do business with them again”

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Thanks for letting us know. We've forwarded your comments on to the management team for further review.

“Amazing quick service. Came said a price and the. Took everything. They even swept out the garage to get the final last pieces for me.”

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“Good service could be cheaper”

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“Excellent! Great friendly customer service. The team was clear and honest with pricing and made it feel like a breeze when they removed it. I would highly recommend this service! I also love that they repurpose anything that they can versus just disposing it.”

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“They took every thing i want out ever the heavy things.Very respectful guys..I would get them again for sure. Thanks.”

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“Very professional Excellent service”

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“Just Junk came to clear out our basement - a mammoth task as we had put off doing it for many years. They arrived on time and were very professional and efficient. They were fast but very careful and we were very happy with the end result. We have used them on several occasions in the past for this and other locations and will continue to do so. We highly recommend them!”

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“Excellent service. The team arrived on time after calling ahead which was appreciated. The were pleasant, polite and very fast. They even charged us less than was quoted which was an unexpected surprise! Beth”

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“Very pleased with the service”

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“The guys were great. There were a couple of hold-ups with the schedule but communication was always good and clear. Much appreciated.”

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“Over a $100 more than quote plus a sneaky tip feature that cost me and additional $30 Will not use this service again and will make others aware of what to really expect.”

Helpful Report

Thanks for letting us know. We've forwarded your comments on to the management team for further review.

“Accurate quotes, very quick to pick up my junk and great service”

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“Excellent Service”

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“Very professional and efficient and sensitive at a time when things weren't going well for us.”

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“Awesome. On schedule..hassle free.. thank you..”

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“Excellent and polite and efficient service”

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“Great service.”

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“I recently used Just Junk to remove some items that was in my garage. The service was great and the price was reasonable. They were very fast and efficient.”

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“Friendly and capable men took everything I wanted gone. Some to donate and some to the dump. I will use you again. Thank you.”

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Just Junk is rated 4.8 based on 4,157 reviews