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Juul Reviews

1.9 Rating 360 Reviews

19 %

of reviewers recommend Juul

Company Reviews

1.9

Based on 360 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Juul 1 star review on 15th January 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Long story short, bought one, was defective, didnt keep receipt so i was told i couldnt return it, so bought another and week later guess what? Yep you guessed it the device malfunctioned, kept the reciept this time to then be told i couldnt return it because it was opened, so im out almost $50 and stuck with two garbage devices”

Posted 4 years ago

“Good thing isJuul has helped me quit cigarettes, it has been 4 weeks. Bad thing is, i can feel the side effects of this product..get a weird sore throat, and get very light headed after using it. So many scary things on the news about this product every day I called1-800-quit now..they are sending free Nicorette gum .”

Posted 4 years ago

“Terrible customer service. You pay for 4 pods, when the pack is faulty they replace with 2. I wonder if they would take 1/2 payments”

Posted 4 years ago

“I bought 2 devices for me and my wife spent crazy money to think we could get off ciggs and these company is just a money market company the juul devises had issues the one was put on charge and the one worked 10 min and would not take charge the other one got so hot when wife used it she tought it catch fire pods leak dont waste your money its a scam ..”

Posted 4 years ago

“Inconsistent quality and poor manufacturing.”

Posted 4 years ago

“Been a smoker for 30+ years. This tiny thing is amazingly good. I’ve tried vapor pens and builds before but this tiny thing is consistently good. For the children out there complaining about not getting a decent pull, this device is not meant for your stupid vaping competitions. It’s meant to substitute a cig. Personally, I barley have to take a pill and plenty of smoke comes out. Great product!”

Posted 4 years ago

“I smoked cigarettes for the last 9 years. I felt I absolutely had to have them daily. Bought a juul 3 weeks ago. I finished the pack I had but only in the mornings with my coffee. I love the juul because you can hold it somewhat like a cigarette and it tricks my brain to think I'm holding a cigarette. I use juul compatible pods. Some leak, one didn't work at all but I cleaned the inside of my juul and it started working. With everything there are some flaws, but I haven't smoked a cigarette in almost 3 weeks and I love it. I love not smelling like smoke going to my kids school.”

Posted 4 years ago

“This product ruined my relationship.”

Posted 4 years ago

“Waste of money. I have owned mine for less then a month and have had problems from day one. Can’t get a hit until I have sucked so hard my head hurts. The pods leak all over in my mouth. Where I purchased it they are not helpful. Won’t even stay charged for a full day. Very disappointed”

Posted 4 years ago

“30+ year smoker. love my juul. haven't smoked in 2 months. I do not support the use of any vape by teens/non-smokers but I have tried the patch, the gum, and the mints to quite my decades old habbit. This worked wonders for me!”

Posted 4 years ago

“Been using my new juul a couple of days. Absolutely terrible. Have to suck it so hard to get anything resembling a good vape that I find myself running out of breath! Waste of money.”

Posted 4 years ago

“I had bought a juul when I got home the device wouldn't charge, I contacted the store I got it from 2 hours after I bought they told me to go online Aug 2 one was mailed out and I still haven't received it I paid hard earned money for a machine I will not get untill next week not sure it was worth it.”

Posted 4 years ago

“I see a lot of reviews saying they purposely leak, they don’t charge, etc. I have had about 4-5 juul over the past two years due to losing some, some not charging, some leaking etc. what you need to do to your juul every other day is take rubbing alcohol & remove your pod use a qtip to clean inside lightly. The red juul I’ve purchased has lasted me a WHILE. I use not juul pods but the juul compatible pods ( they have better flavors! ) the pods are really expensive and don’t last a while for me. The best thing purchasing and using the juul is not smoking cigs. Juul has taught me to HATE them. They are disgusting. The only downside is smoking it for 2 years+ I’ve developed a nausea and anxiety problem. Nicotine is poison to the brain I forgot that and now I’m paying for it!”

Posted 4 years ago

“The battery is inconsistent af!!!!”

Posted 4 years ago

“The new Juul pods leak very quick and also Juul claims its new “technology” when in reality it’s worse then the old Juul pods.”

Posted 4 years ago

“Recently it seems like Juul has been releasing pods that leak on purpose just so customers will have to buy more. It could be due to shops selling old pods but I think Juul should have better quality control.”

Posted 4 years ago

“Over the past 6-8 months I have bought 4 Juul's and not one of them will now charge. Very costly experience for all the hype. Maybe they are getting what they deserved with all the current bad press”

Posted 4 years ago

“Smoked for 42 years , i have a surgery scheduled an was told i have to stop smoking before they will operate . Purchased a jull 16 days ago and haven't smoked since . Don thank u”

Posted 4 years ago

“Everytime I have tried to contact customer service for help they make it impossible. I have used a Juul device for over a year now and when i lost it and tried to request a replacement, which is a feature on the website, I do not get the promo code for the discount sent to my email like it is supposed to. Then when I chat with a representative to solve the issue the representatives are incompetent and have no clue what they are doing. It also says if you get disconnected they will follow up with a call or email which never happens. Trying to talk to someone on the phone is also nearly impossible. They are absolutely terrible at handling customer service. For such a large company that could stand to make a whole lot of improvements in this area.”

Posted 4 years ago

“I have tried many different vapes and I must say the Juul is my favourite. It’s very light, portable and easy to use with absolutely no buttons. All pod flavour options are absolutely amazing. They are not advertised as waterproof but they truly are. I went swimming for about 15 minutes forgetting that my Juul was in my bottoms and it still worked. I’m so impressed with the durability. I drop it all the time and had it underwater for quite sometime and it still works PERFECTLY. I have had my Juul for six months now & I love it. Also.. it DOES NOT contain the ingredient that makes pop corn pop (the one that gives you popcorn long) like most vape options. 10/10 would recommend!”

Posted 4 years ago

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Juul is rated 1.9 based on 360 reviews