Karrimor Reviews

Name: Karrimor
Rating: 4.08

4.1 Rating 6,503 Reviews

76 %

of reviewers recommend Karrimor

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4.1

Based on 6,503 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email

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Karrimor 1 star review on 28th March 2023

Anna Silsby

Anonymous

Karrimor 1 star review on 13th April 2022

Lyndon Bushnell

Karrimor 5 star review on 12th February 2020

Dorothee Therrien

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The shopping was fine. The shipping was not. 10 days and still no sign of my parcel.”

Helpful Report

Posted 3 years ago

“I was overcharged £17.00 by SportsDirect when I thought I was buying from Karrimor. My complaint was dismissed. A nasty experience.”

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Posted 3 years ago

“Eyelets corrosed and fallen off after few walking sessions during 1.5 year. Low quality of eyelets in this model. No customer support. They just appologise. Buy their product if you want to hear more excuses.”

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Posted 3 years ago

“I love the Karrimor products, and have used them exclusively for eight years. I have always bought them from Sports Direct stores in the past, but decided to order from the Karrimor website this time. I was horrified to receive my goods, all with labels saying they were reduced by 50%, yet I had been charged full price. So I returned my delivery to Karrimor, went to my local Sports Direct store and re-purchased the same items at half the price!”

Helpful Report

Posted 3 years ago

“Terrible service. Received item with 50% discount label on. It was half price from their sports direct website. I foolishly paid double by not checking and using Karrimor website direct. Would have been nice to have the discount honoured.”

Helpful Report

Posted 3 years ago

“The order received had price tags that were much lower than on internet. I paid 80.44 but actually the price tags said 40.49. I have questioned this but customer service isn't interested.”

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Posted 3 years ago

“I paid full price for my items (plus 4.99 postage) when they arrived each item had a large sticker stating 50% off!”

Helpful Report

Posted 3 years ago

“Charged me £79.99 for an item which arrived with a 50% OFF ONLY £39.99! label on it.”

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Posted 3 years ago

“Invoice for full amount, attached to garments tickets for 50% discount. Charged full amount. Please explain. Thank you.”

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Posted 3 years ago

“I ordered a pair of sandals for £49.99 - when they arrived they were in a sale box marked £24.99. I emailed Karrimor asking them to refund the difference a week ago and have had no reply - very disappointing. I'd held off doing a review hoping I'd hear but since I havent...”

Helpful Report

Posted 3 years ago

“Unfortunately my latest order from Karrimor was not a success. Running shoes did not fit although previous running shoes & walking boots in same size from Karrimor fitted perfectly. Long-sleeved running shirt was too small - size 18 but chest measurement is only 36". 2 T-shirts, both size 20 (my normal size is 18), both quite tight & clingy across top but also much too long. I actually felt quite insulted that a size 20, XXXL apparently, was too small for me - I'm not so big! I also bought a pack of 2 pairs of running socks. I was charged £11.99, but the pack had a sale price label on it saying £5.99 and also a sticker saying 2 pairs for £9! So online customers are expected to pay over twice the price marked on the item! Not impressed at all, I will be returning everything.”

Helpful Report

Posted 3 years ago

“Terrible service, overcharged and nobody will respond to my emails!”

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Posted 3 years ago

“I have just sent an email to you re my order. Socks arrived priced at a total of £24.96. I have been charged £49.96. I am not happy with this and will return the items within the next couple of days unless you can tell me why I am expected to pay £25.00 more than price on the items Jill Whittaker.”

Helpful Report

Posted 3 years ago

“Not happy the item I got was £34.98 with a reduced label on at £14.99”

Helpful Report

Posted 3 years ago

“Stuff is taking way too long, no alerts or information on where and when my order is supposed to arrive. Plus there are no contact numbers for my stuff it’s just a confusing barrage of sales e-mails.”

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Posted 3 years ago

“Paid £7.99 for next day delivery. Package arrived there days later. Sent two emails to customer services two days in a row but noone had the decency to reply.”

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Posted 3 years ago

“I was shocked to find out Karrimor is linked to / part of Sports Direct and when emailing the customer service team about this and my wish to return and refund my order as I do not support these companies or ethics (lack of), my attempts were ignored.”

Helpful Report

Posted 3 years ago

“I received my parcel in good time however the box had a large 50% off sticker reducing the shoes from £64.99 to £32.99 I had paid the full price not subtle not impressed. I will be returning but am out of pocket x2 lots of postage”

Helpful Report

Posted 3 years ago

“The box that the karrimor sandals came in had a sticker on it with a price of 19.99 a sale price. having paid 39.99 for this article plus postage, I feel cheated. please refund 20.00 to my paypal account”

Helpful Report

Posted 3 years ago

“Horrified when shoesxarrived in a box marked at 50 per cent less than I paid. Am waiting to see what customer services say.”

Helpful Report

Posted 3 years ago

Karrimor is rated 4.1 based on 6,503 reviews