Karrimor Reviews

Name: Karrimor
Rating: 4.08

4.1 Rating 6,506 Reviews

76 %

of reviewers recommend Karrimor

Company Reviews

Questions

Metrics

4.1

Based on 6,506 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email

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Karrimor 1 star review on 28th March 2023

Anna Silsby

Anonymous

Karrimor 1 star review on 13th April 2022

Lyndon Bushnell

Karrimor 5 star review on 12th February 2020

Dorothee Therrien

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would say Very good if you had replied when I sent you an email, but you do not seem to bother about costumers asking questions about products you sell.”

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Posted 9 years ago

“The product was perfect, but I am very disappointed with the delivery driver!!!! There is a note on my window saying: do NOT leave any parcel/letter at my neighbour next door (preferred neighbour in front of me) because I have a lot of problems with her and he left the parcel at her house!!!!!!! She did a hole in the parcel and the box containing the product was broken. Not happy at all because of that! Apart from that issue, the product was amazing!”

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Posted 9 years ago

“I made a mistake and ordered two identical items however I asked to cancel one within half an hour of the order being placed. I was told this was not possible. The item was not shipped until 36 hours later amplease time for you to cancel the second item. Not happy!”

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Posted 9 years ago

“The order was processed twice.”

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Posted 9 years ago

“Still waiting for my parcel, the communication for information is very poor”

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Posted 9 years ago

“quality of rucksack of rucksacks poor to say the least especially at the high price, cheaper and better at millets”

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Posted 9 years ago

“Karrimor isn't the problem it's Hermes. The karrimor product is excellent however Hemes the delivery company are appalling. I had a confirmation e mail that my parcel had been signed for when I knew this was impossible, the parcel had in fact been left under my car . This is unacceptable and could easily have been stolen.”

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Posted 9 years ago

“99p laces despatched by courier, total cost £4.98. Why couldn't these be sent be normal post?”

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Posted 9 years ago

“I was ordering 200 pounds and paid delivery very long delivery, I waited two weeks You are did not answer my questions about the exchange and return of goods very poor customer service no communication with the client”

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Posted 9 years ago

“The item sent was similar to, but not the same as the item I ordered. The picture on the website showed the fleece with a zipped chest pocket on the left side. The garment I received did not have a pocket. I chose the grey fleece with the chest pocket rather than the cheaper blue fleece without the pocket, in a colour I prefer. So to summarise I spent more money on an item that was a lower spec in a colour I'm not so keen on.”

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Posted 9 years ago

“Sent the wrong size. Website says I have to sent them back for replacement and pay postage. Still waiting for a reply because I don't think I should be liable for postage cost.”

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Posted 9 years ago

“The product was fine but the woman on the till was abrupt and abrasive.”

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Posted 9 years ago

“I did not receive a complete order, one shoe did not have a lace.”

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Posted 9 years ago

“Still waiting for delivery.”

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Posted 9 years ago

“Belt missing from trousers I ordered.Sent email to customer service but no response!”

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Posted 9 years ago

“One of the two things ordered, the rucksack, was cancelled due to no stock--so why was it still on the website for sale? On the website the same rucksack but a different colour was shown but was not given the opportunity to change it. An email was sent requesting thr other colour but there was not even the courtesy of a reply to this.”

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Posted 9 years ago

“I still havent received my parcel! its been with the courier for 2 days now. Royal mail would have been faster than this! You need to reassess your contract with your delivery service.”

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Posted 9 years ago

“My order has not come even though I done next day delivery.”

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Posted 9 years ago

“Goods not received on day promised and order tracking did not work.”

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Posted 9 years ago

“Ordered 2 pairs of boots on Monday, requesting and paying for next day delivery. Boots arrived on Thursday. Product is fine.”

Helpful Report

Posted 9 years ago

Karrimor is rated 4.1 based on 6,506 reviews