Karrimor Reviews

Name: Karrimor
Rating: 4.08

4.1 Rating 6,506 Reviews

76 %

of reviewers recommend Karrimor

Company Reviews

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Metrics

4.1

Based on 6,506 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email

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Karrimor 1 star review on 28th March 2023

Anna Silsby

Anonymous

Karrimor 1 star review on 13th April 2022

Lyndon Bushnell

Karrimor 5 star review on 12th February 2020

Dorothee Therrien

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You sent me the wrong size. These are too big and not as ordered”

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Posted 9 years ago

Hi, We are sorry to hear this. Please confirm what size has been received for me to assist? Kind regards Karrimor

Posted 9 years ago

“Good pair of walking shoes at a decent price.”

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Posted 9 years ago

“Shoes not yet received??”

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Posted 9 years ago

Hi, Sorry to hear this. According to the couriers your order was delivered on the 27/03/17 at 14:42. Please confirm if you are now in receipt? Kind regards Karrimor

Posted 9 years ago

“Had problems when ordering a 'stock' item which turned out to be out of stock but when phoning the problem was resolved very quickly and a refund given which, was acceptable. We have since ordered more items from Karrimor.”

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Posted 9 years ago

Hi, We apologize for items being out of stock on your order. We can see that a Free delivery code has been issued and accepted by you for the inconvenience caused. Kind regards Karrimor

Posted 9 years ago

“They are my grandchildren's first choice for a school bag”

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Posted 9 years ago

“Good price for good quality products”

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Posted 9 years ago

“I sought out a Karrimor Rucksack to replace my old maroon Jura 25 which although still functional was finally showing its age. I originally purchased a Summit 30 online. OK for £9.99,but a bit too simple for what wanted. I then purchased an Urban 30 and Sierra 10 at Sports Direct. Again both reasonable value for the price paid. But I don't think that any of them will take the stick my original Jura has.”

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Posted 9 years ago

“No hassle purchase, delivered promptly, shoes exactly as described in the advert.”

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Posted 9 years ago

“Very good quality and for that what i get is not big money, so I just go for it .... My regards and all the best Vladimir”

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Posted 9 years ago

“Trainers not worth £139. Cause feet to cramp”

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Posted 9 years ago

“Very high quality product. Excellent build quality and attention to detail. Quick delivery. All good :)”

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Posted 9 years ago

“Fast action for dispatch! Fast Delivery!”

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Posted 9 years ago

“First , the service was very friendly , the price & the quality give me a surprise , delivery very fast”

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Posted 9 years ago

“I ordered 6items and paid extra for next day delivery. When the package arrived it had been opened and resealed with packing tape. She I opened it there was a jacket missing, I tried to find a phone number to contact them urgently (my son was due to go on a camping trip with college) but could not locate one. I tried to reply to the email they sent me but it was a no reply email address. I ended up having to go back to my original order website and send a message from there but have still not heard anything which means I am going to have to take my son and buy a jacket. I am very unhappy about the after purchase service. The fact that there is no obvious contact upon delivery is terrible.”

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Posted 9 years ago

“I booked 2 bags online , 3 days later I suddenly got an email that the delivery was unsuccessful without any reasons”

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Posted 9 years ago

Hi, Unfortunately your order was returned back to us via the carrier which I can only apologise for. I can confirm that a full refund has been issued. Kind regards Karrimor

Posted 9 years ago

“great sale in the season”

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Posted 9 years ago

“Prompt and safe delivery of goods as ordered. Thanks Douglas.”

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Posted 9 years ago

“Great shoes brought for my grandson, l am going to buy another pair for my husband, very quick delivery many thanks.”

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Posted 9 years ago

“The product quality is good, but Hong Kong rarely need from British stores ,mail order Need to pay freight changes.”

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Posted 9 years ago

“Hermes, the delivery company claim to have delivered my order, but have not. Hermes don't deal directly with retail customers: you have to deal with delivery problems through the retailer. I consider Karrimor responsible for this since they choose the delivery company, and don't say who it is in advance. I've contacted Karrimor, and a bot has told me I can expect a response in 1-3 days. There's no phone number and no other way to escalate.”

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Posted 9 years ago

Hi, Sorry to hear this. According to the couriers your order was delivered on the 21/03/17 at 12:02. Could please confirm if you are now in receipt of your order. Kind regards Karrimor

Posted 9 years ago

Karrimor is rated 4.1 based on 6,506 reviews