Providoor Reviews

Name: Providoor
Address: 9/Building 220 Lang Rd, Entertainment Quarter, Moore Park, New South Wales
Rating: 4.36

4.4 Rating 1,300 Reviews

82 %

of reviewers recommend Providoor

4.4

Based on 1,300 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Providoor 5 star review on 24th January 2023

Dee

Providoor 5 star review on 11th January 2023

Verity

Anonymous

Anonymous // 01/01/2019

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English

“Very poor customer service. Changed the date of my requested delivery and then eventually arrived 2 days later than the date they had provided. Meals very overpriced for quantity and quality.”

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Posted 1 year ago

“Delivery prompt and timely. I have only tried one of the meals so far - the spring rolls - which was a bit disappointing.”

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Posted 1 year ago

“Communicatiion poor. I was concerned for a time I might have been scammed”

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Posted 1 year ago

“We are big fans. Just great to have something in the freezer that is good food when you have had a big day. Beats all of the takeaway alternatives every time”

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Posted 1 year ago

“Fab food. Flavour bomb curries. Quality amazing. That quince tart.. omg”

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Posted 1 year ago

“Love everything about Providoor except for the plastic packaging.”

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Posted 1 year ago

“To be honest I was a bit disappointed. The curries I ordered were not the greatest, the meat often chewy. Compared to other frozen meals, these did not shine.”

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Posted 1 year ago

“Firstly, I did think the cost was pretty high, so I was expecting very good quality (and probably not a large quantity). Haven't yet finished all the items I ordered, but wasn't fussed on the Moussaka - not at all what I expected in taste, and although I have had this before, and made it myself in the past, this one wasn't enjoyed. However, the Beef Bourgoine was absolutely delicious. My husband would have preferred a thicker sauce with it (it was mainly like a beef stock consistency), but easy to prepare and very enjoyable. We are both small eaters, but this one could have been a little larger, even for us. I would think most people would find the serving very small. Looking forward to the other two items I have in the freezer.”

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Posted 1 year ago

“Great food just like having a restaurant at home”

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Posted 1 year ago

“Food was excellent some better than others but will definitely reorder our favs”

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Posted 1 year ago

“Despite the meal I ordered being mislabeled it was still very tasty and more then ample serving size.I’m still however waiting for my discount code for the promised credit (for the mislabeling error) before ordering more meals.”

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Posted 1 year ago

“Tasty Rendang Curry we thoroughly enjoyed. Good size servings too.”

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Posted 1 year ago

“I support Providoor and have had good experiences. This time, however, Providoor failed. My order of 5x Luke Nguyen Butter Chicken turned out to be 5x Massaman Curry. The packages were labelled as Butter Chicken but, when prepared, they were not. I provided details and photos to Providoor. Although Customer Service responded prompty and politely, their solution was poor. They offered 50% off on my next order. Nothing was offered as compensation for selling me the wrong item. They also said that they would be looking into it, and maybe they have, but I have not had any feedback as to what was found. I assume that the entire batch with the expiry date on mine (which was October 2024) was wrongly packed and presumably others have had this same disappointment.”

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Posted 1 year ago

“The soups were absolutely delicious.”

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Posted 1 year ago

“I am very pleased to hear from you My recent order was less than expected.Your food was from good chefs but left me somewhat disappointed.There was one we had to throw away I believe it was a lasagna from a cook with a very good reputation ,dry and with a strange taste ,which is why we have not ordered again”

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Posted 1 year ago

“Easy to prepare, good value and great to keep in the freezer. The meals are varied, ranging from pleasant to delicious. A favourite for us so far was the red duck curry, but still have a number in the freezer for a rainy day. Delivery was reliable and the company were really easy to communicate with when I wanted to amend an order.”

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Posted 1 year ago

“Food was tasty. Delivery was disappointing as there was no reminder/indication it had been delivered. The delivery reminder came to my email 3 weeks later.”

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Posted 1 year ago

“The quality and taste of the meals are first rate”

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Posted 1 year ago

“Stunning flavoursome meals by well renowned Aussie chefs at reasonable prices. Liking the convenience and variety of choices from around the world. Keen to try more to share with family and friends 😋”

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Posted 1 year ago

“Easy to order, good delivery. Responsible shipping packaging.”

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Posted 1 year ago

Providoor is rated 4.4 based on 1,300 reviews