Providoor Reviews

Name: Providoor
Address: 9/Building 220 Lang Rd, Entertainment Quarter, Moore Park, New South Wales
Rating: 4.36

4.4 Rating 1,302 Reviews

82 %

of reviewers recommend Providoor

4.4

Based on 1,302 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Providoor 5 star review on 24th January 2023

Dee

Providoor 5 star review on 11th January 2023

Verity

Anonymous

Anonymous // 01/01/2019

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English

“Stunning flavoursome meals by well renowned Aussie chefs at reasonable prices. Liking the convenience and variety of choices from around the world. Keen to try more to share with family and friends 😋”

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Posted 1 year ago

“Easy to order, good delivery. Responsible shipping packaging.”

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Posted 1 year ago

“Good quality food, well packaged and was quite pleased with how quickly it came - ie, you can get delivery next day or 2. Choice was also quite extensive and mixed cuisines.”

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Posted 1 year ago

“Actually fairly disappointed with all the meals I’ve had so far. Kids gnocchi didn’t have much flavour and was all stuck together after cooking - both my kids ages 2 and 5 refused to eat it. Pizza had flavour but the crust burnt on the outside before the toppings were heated through enough and the scaloppine cooking instructions didn’t sit well with me, wanting you to heat the plastic tray in hot water - only for water to seep into a hole in the packaging and fill with water, therefore needing to drain all the water/sauce/flavour and just eat the boiled chicken. I did however enjoy the turmeric curry. (Yet to try the other two remaining dishes) I shop for pre made meals frequently and sadly this has been my least favourite.”

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Posted 1 year ago

Hi Teagan, we're sorry to hear about your experience. Please reach out to support@providoor.com.au so we can make this right for you. Thank you for bringing this to our attention.

Posted 1 year ago

“I’ve enjoyed the meals so much I have reordered them. The curries are delicious. I’ve already recommended Providior to numerous friends.”

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Posted 1 year ago

“First delivery, arrived as scheduled, the food was soo tasty, will be ordering again.”

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Posted 1 year ago

“Food was good but delivery was 24 hours late! Unable to contact anyone for immediate response so just had to wait and hope it turned up.. it did and then a response-won’t be ordering again I’m afraid”

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Posted 1 year ago

“I loved the Onion Soup. I found Luke’s chicken curry , although very tasty, the chicken itself was of poor quality compared to Christine’s chicken in her curry. Also I found George’s Skewers, even paying particular attention to their instructions, the meat to be tough. I think I ordered 10 meals , of which Luke’s prawn dish & Manu’s Onion soup to be excellent. 2 or 3 I would never order again & the balance were ok”

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Posted 1 year ago

“Very happy with the service- delivery was as scheduled. Food was appropriately kept cold. It was a great dinner option - just had to heat it up and food was delicious.”

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Posted 1 year ago

Hi Shelley! Thanks for the love. Glad you enjoyed your meal with us.

Posted 1 year ago

“Beautiful tasting food with quality ingredients. What you would expect from a restaurant served meal.”

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Posted 1 year ago

Hi Sue! Thanks for the love. Glad you enjoyed your meal with us.

Posted 1 year ago

“The food is tasty. I don’t like the meals served in plastic bags.”

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Posted 1 year ago

Hi Melinda, we are glad you enjoyed your meal with us! We are currently revamping all of our packaging!

Posted 1 year ago

“Food was just ok, ribs where dry and sauce gritty, cheeses burger spring rolls only tasted like pickles, Anna's stick date was delicious but there was NO caramel sauce.”

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Posted 1 year ago

Hi John, it appears we missed the mark! We apologize for this experience but would love to help make it right. Please reach out to support@providoor.com.au and we'll be happy to assist you!

Posted 1 year ago

“The food was delicious but the delivery by the courier just left the two boxes in the foyer after I told him to bring it to our apartment Unfortunately both my husband and myself are disabled so trying to bring the boxes to my portent was very difficult. The boxes were very heavy so I could only carry one box at a time on my wheelie walker to my apartment by the lift. I am sure this could be remedied if the courier had listened to me re bringing the boxes to the apartment.”

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Posted 1 year ago

“It's a bit more expensive than others, but the is very high quality. The lasagna was the best I have had in my life. Portion sizes are generous too. A 2-serving dish is 2 very large serves and can usually comfortably stretch to 3. On the wish list - it would be helpful if the email confirmation of the orders (and the order history in the website) also confirmed the delivery time, plus while our deliveries have always come within the specified window, it would be good to get more real-time updates so you don't have to hang around the house for 8 hours waiting. But overall, very high quality food that you can conveniently have on hand in your freezer.”

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Posted 1 year ago

We're thrilled to hear that you've been enjoying our service! Your feedback is invaluable, and we appreciate you sharing your suggestions with us. Rest assured, we'll make sure they reach the right teams for consideration. Thank you for your support and for helping us improve!

Posted 1 year ago

“Love it - it for all the time but to know I have a back up at home for the many nights I just can’t be bothered cooking but want something nice”

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Posted 1 year ago

Hey Emma! Your kind words made our day. Thanks for choosing Providoor!

Posted 1 year ago

“Difficulty with delivery .. left at gate of the complex.. but overall favourable experience”

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Posted 1 year ago

“Whilst the Greek Easter feast was delicious it was unfortunate I couldn’t serve our family member who is anaphylactic to seafood as there is no guarantee of any cross contamination even though the meal had no seafood”

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Posted 1 year ago

“Early days exploring the food range. Christine Manfield’s Coconut prawn curry was outstanding. Luke Nguyen’s “Red prawn curry with Quandong was very good, however we were left with a huge amount of liquid. The flavour was very good.”

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Posted 1 year ago

Hi Marilyn! So glad you loved your meals. Your support means the world to us!

Posted 1 year ago

“I don’t normally review however first order of the Manu Paris mash was outstanding - 2nd order over seasoned with salt which I thought was a one off . Last order was very salty also . Hopefully this is an easily fixable issue as the quality of product is incredible if that was resolved .”

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Posted 1 year ago

Hey Annie, I have passed on your feedback to our teams. Thank you for your support and for helping us improve! We apologize for this experience but would love to help make it right. Please reach out to support@providoor.com.au and we'll be happy to assist you!

Posted 1 year ago

“No more takeaway food for this family, I cannot recommend these meals enough, cost effective as each meal is for two. Restaurant quality in taste and so easy to get ready, in the long run we will be saving money and enjoying quality meals.”

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Posted 1 year ago

Hey Nicole! It truly brightens our day to hear that you've enjoyed our products. Thank you for your support, and we look forward to welcoming you back for another delicious experience soon!

Posted 1 year ago

Providoor is rated 4.4 based on 1,302 reviews