“Yet to receive order - surely company knows this and yet sending me a review.
Plus paid more for priority delivery - almost three weeks. Regretting purchase from company”
“I still haven’t received my order, really disappointed as it was for my sons 18th on the 7th September. I wonder if it will turn up for Christmas! His 18th is so restricted anyway, this made it 10 times worse”
“I ordered a special bottle if whiskey for my best mates 50th. On ordering it says 3-7 business days. Its now 10 business days and I've been told it going to be another 5-7 business days. This is joke. You agree to a contract and pay up and you guys break this . I think you need to revisit your delivery contract. No apologies either. This is a joke. I get pallets if gear from Sydney quicker
What are you going to do about this”
“Beers are expired and I tried calling but cannot get through to speak to anyone to inform them that beers supplied are already expired and the other case of amstel expires in July.”
“Terrible Courier company, my Parcel has not yet been received, and it's been 5 days, due to some the idiot driver damaging my Parcel, obviously now who has to pay for it? If I will have to accept the costs, well it's the last time I will buy from Kent Street Cellars, I would highly recommend not using them, as the Couriers used Couriers Please are useless”
“I have not received my order yet. Followed up this week and someone was looking into it. Still haven’t had an update????
First time I have ordered and disappointed.”
“I bought these Paulaner for my party tomorrow, but I haven't got it by today, not by what you advertised on your website. Don't know what should I do with the beer as I am a wine drinker.”