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Keto-Mojo Reviews

4.7 Rating 16,174 Reviews
92 %
of reviewers recommend Keto-Mojo
4.7
Based on 16,174 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Keto-Mojo Reviews

About Keto-Mojo:

The ketone and blood glucose monitoring system FDA approved for kickass ketonians.

Visit Website

Phone:

800.513.1965

Email:

support@keto-mojo.com

Location:

952 School Street, Suite 212Napa, California 94559FDA REG: 10055466

Using DHL to ship things is always an issue.
Helpful Report
Posted 4 years ago
I have the new meter and it’s only need a few months and I’ve had to replace the batteries 3 times. The case must turn the device on over and over and drain the battery. I was happier with the old model
Helpful Report
Posted 4 years ago
Nice people good help when I finally got somebody. after a few days of trying.. I know you are busy and Im ok .. Like your product... maybe next Time will be better.. Just being honest .. I assume that's what you want to know Thanks Ted
Helpful Report
Posted 4 years ago
The strips work great, but the packaging of the individual strips are terrible. They are hard to open and the strips are never oriented the same direction, so you cannot simply tear the same corner and insert it into the reader. They need to take a lesson from the Abbott Precision Xtra meter. This lack of uniformity makes me wonder about the whole manufacturing process, although I have not had any issues with individual strips. Before submitting this review I reached out to Keto-Mojo and they sent me back a response that did not address my concerns. I reached out again and they did not respond. Since they are asking me again to submit a review, I am doing so.
Helpful Report
Posted 4 years ago
The new model hasn't really produced better test-retest reliability -- two glucose readings taken seconds apart can vary by over 15 points. What's worse is the amount of waste produced by individually wrapped strips. I appreciate having the GKI number automatically calculated along with the low/moderate/high ketosis read-out, but overall, this is a C+/B- device.
Helpful Report
Posted 4 years ago
I bought the combination strips. The packets in this box are especially difficult to open, I've damaged the strips trying to open them and have been unable to use them. The strips are expensive and it's disappointing.
Helpful Report
Posted 4 years ago
I bought the premium package which includes a few strips of both glucose and ketone test strips. I would think a premium package would include a like number of lancets. It does not. Therefore not 100% satisfied.
Helpful Report
Posted 4 years ago
my glycogen levels are always inconsistent. they range is concerning. Measuring ketones is great
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Posted 4 years ago
Easy to use. Test strips are too expensive
Helpful Report
Posted 4 years ago
I purchased the bundle but didn’t receive but a few lacelts. The deal should have come with all the tools. Will you send me a complimentary supply.
Helpful Report
Posted 4 years ago
Seems like it takes a long time to get your order and products (ketone strips especially) are a little expensive. I would use my meter more if it weren’t for that.
Helpful Report
Posted 4 years ago
The meter is fine although I don’t think the upgrade was unnecessary. It is the test strips I am unhappy with. They are harder to see the blood drawn up into the strips and almost impossible for me to get them out of the individual packages. I am looking for another brand now.
Helpful Report
Posted 4 years ago
I am providing this review of 3stars because of my experience with the customer support member. 2 Days back the strip was not sucking blood at all. I tried 5 or 6 strips and all of them behaved the same. When I tried a different batch, it worked well. when I reported this incident, I was told to record a video. How can I record one again? I cannot replicate this unless I keep trying again and again. Sometimes commonsense need to be applied. Looks like these CSR's are working purely based on prerecorded scripts
Helpful Report
Posted 4 years ago
I don't like it. This new machine I cannot trust to be accurate. The new test strips with the new solutions (neither of the solutions or test strips are expired) but the testing was no where in the correct range. Now I cannot trust this to be accurate. The old machine was easier to program with the test strips. I like the old one way better and I could trust it. I already sent it back so I don't have it. I am very disappointed 😞
Helpful Report
Posted 4 years ago
There is a lot of potential to improve the solution esp use of more than one person. We have electronics enough piling up on junkyards...
Helpful Report
Posted 4 years ago
I lost the 1st meter I purchased a year or so back. So, I ordered a new one. So, when I received my new meter, the 100 previous strips I have do not fit in it. I am VERY disappointed!
Helpful Report
Posted 4 years ago
Latest Keto-Mojo GK+ runs okay, not as simple as previous Keto-Mojo (TD-4279). New test strips are not as easy to insert and, especially keto strip, do not pull blood from drop as efficiently as strips used for previous K-M.
Helpful Report
Posted 4 years ago
I don't like that you need to use a strip to test and calibrate the machine. I also find the machine shows an error each time I attempt to sync and I have to repeat the action.
Helpful Report
Posted 4 years ago
Unfortunately, I still have not received it, so I cannot give any feedback.
Helpful Report
Posted 4 years ago
My GK+ meter arrived quickly and is working well, but your app is not compatible with my cell phone's Android operating system. As a result, my appreciation for the new meter is limited to "acceptable." (I would have preferred to be much happier with it.) I tried to go through the Keto-Mojo web site to submit a question, and I was never able to contact anybody.
Helpful Report
Posted 4 years ago
Keto-Mojo is rated 4.7 based on 16,174 reviews