Keto-Mojo Reviews

Name: Keto-Mojo
Rating: 4.67

4.7 Rating 15,931 Reviews

92 %

of reviewers recommend Keto-Mojo

4.7

Based on 15,931 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About Keto-Mojo:

The ketone and blood glucose monitoring system FDA approved for kickass ketonians.

Visit Website

Phone:

800.513.1965

Email:

support@keto-mojo.com

Location:

952 School Street, Suite 212Napa, California 94559FDA REG: 10055466

Keto-Mojo 5 star review on 15th November 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I liked the original better.”

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Posted 4 years ago

“Instructions were a little hard to follow to begin with. Only need the keto test strips so glucose test strips are a waste and ketone test strips were very few.”

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Posted 4 years ago

“I don’t like the foiled strips at all”

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Posted 4 years ago

“I still haven’t received my recycling envelope.”

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Posted 4 years ago

“I like the Keto-mojo itself but I do not like the packaging of the strips. They are difficult to open. I much prefer them in a container.”

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Posted 4 years ago

“The "updated" meter is less intuitive and the buttons are less convenient to use than the last meter. Can't judge the accuracy. The finger pricking device does seem to reliably produce enough blood for an adequate test, so fewer E-U codes and wasted strips.”

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Posted 4 years ago

“I'm feeling a bit railroaded into the recent change from the original devices to the newer GKI model and test strips. I had an original non-bluetooth device earlier in the year and purchased the bluetooth adapter for it. Then felt that a newer technology would be better based on understanding that the device I had was much older, so purchased the bluetooth model. Now, a few months later, the ketone and glucose strips were suddenly discontinued from Amazon where I was getting them from. The App started showing "an exclusive offer" for a new GKI device that turns out to not be exclusive at all. All the marketing and keto-mojo ordering is pointing to the new device. All the ways I was purchasing supplies stopped and were changed for only the new device. I'm still working through the last of my old supplies (though I will have an unused glucose test strip container based on timing of orders that I can't get a refund on). Maybe this new device and supplies are better but I felt like I never had a reasonable choice without starting over entirely and was manipulated into this new direction. Will it happen again next year? There are a lot of reviews about the stability and reliability of this company, but I'm feeling taken advantage of. When will the costs of these supplies start increasing? When will I be pushed into a new device again? Yeah, a mix of my own process and choices along with marketing and supply chain control, but it's left a bad taste in my mouth.”

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Posted 4 years ago

“great product! I could not speak any more highly about the impact it has, helping me navigate major weight loss. But, it was not clear that there are two different models with incompatible strips. This mistake cost me $50 in supplies :( I'm still also not clear on version migrations: For example, can i give my old device to someone and can they track their own results separate from mine? Can i just start using my new device without lose of continuity of data.”

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Posted 4 years ago

“I like the machine. I do not like the new strips in foil. They are too hard for me to open”

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Posted 4 years ago

“Great product. Expensive strips though.”

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Posted 4 years ago

“Time it took to get order. Received it faster when ordered through Amazon. No longer available there.”

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Posted 4 years ago

“They sat on my order for 5 days before contacting me that my address was wrong, which it was not.”

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Posted 4 years ago

“I had been very happy with Keto-Mojo products until recently. I had been using the model TD-4279 for several years when I was doing the keto diet on and off, until I was diagnosed with type II diabetes in June. I wanted to start tracking my blood glucose daily on the app, so I then bought the Bluetooth capable V4 in July, not knowing they were about introduce a new model and stop supporting the v4 on the app. I was doing fine tracking glucose and ketones until a week ago, without warning, keto mojo stopped supporting the v4. I had seen the trade in offer on the app and even filled out the form to trade, but never heard back by email, text, or mail. Very poor customer service in my opinion.”

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Posted 4 years ago

“Not sure how to read this.”

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Posted 4 years ago

“I feel the number of keto sticks very inadequate. Just learning how to do it wasted quite a few. Then I really questioned buying more. I feel the black case is more then inadequate and very cheaply and poorly designed. Presently I’m just using the glucose sticks so it was a very expensive glucose meter. All in all a big waste of money. Sorry, you wanted me to be honest. Doubt that you will send me more ketone sticks. Rachel Formolo”

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Posted 4 years ago

“I am conflicted in how I feel about the new meter. I noticed that it does not provide you as much information as the old one did, for example, the hemoglobin. I do like the built in blue-tooth (wifi would be better). I don't like the new individually wrapped test strips. I would rather have them in a case like the previous versions. It becomes a hassle to have to open each strip individually. I understand some customers and situations could make this a better option. Maybe allow us to choose how we receive them?”

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Posted 4 years ago

“Like the new reader. Do Not like the new strips packaging!! What a waste. Environmentally wasteful. Disappointed!”

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Posted 4 years ago

“I received the new test strips that will work with my monitor. However, your website still has nothing making customers aware if they buy the old monitor they can't get replacement strips.”

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Posted 4 years ago

“6 days still waiting. not sure why the "where my order is" tracker never works.”

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Posted 4 years ago

“Not syncing”

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Posted 4 years ago

Keto-Mojo is rated 4.7 based on 15,931 reviews