Keto-Mojo Reviews

Name: Keto-Mojo
Rating: 4.67

4.7 Rating 15,929 Reviews

92 %

of reviewers recommend Keto-Mojo

4.7

Based on 15,929 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About Keto-Mojo:

The ketone and blood glucose monitoring system FDA approved for kickass ketonians.

Visit Website

Phone:

800.513.1965

Email:

support@keto-mojo.com

Location:

952 School Street, Suite 212Napa, California 94559FDA REG: 10055466

Keto-Mojo 5 star review on 15th November 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like the app interface Great, but the monitor unit itself has several very annoying ill-conceived, seemingly very basic issues that are making me want to sell my unit as used and seek another option for the ketone readings, despite how much I like the app. The port for the tabs should face the same way as the read read-out screen— it's awkward and feels stupid to have to turn the meter around back and forth to apply blood samples to the tabs and then be able to read the results. The location of the power button on the top of the unit is very poor placement because the unit gets turned on constantly when it's it's in it's case and gets bumped or squeezed- which happens in any travel bag. I have to remove a battery to travel with it. The volume of blood needed for a read is *huge* compared to other modern glucometers requiring a lot of finger-milking to yield enough blood to study the meter. The tabs are expensive comparatively and environmentally wasteful to be individually wrapped with no alternative to purchase in bulk canisters, which I feel are also easier and more convenient to handle, rather than having to rip apart and then dispose of each test strip package. The case is very poorly designed and ill-fit. There's no small zipped net compartment to contain the used tabs (they are medical waste and not supposed to be simply tossed in regular garbage cans- so not having a place to put them means must users will just throw them out anywhere. There's no band (often a clear plastic strap) to secure the monitor in place in the case so it doesn't slide around, and no elastic band to secure the lancet pen. The case does not seem custom-designed for it's purpose, but as though a flimsy generic rectangle zip case larger that it should be was stamped with the logo. It doesn't actually provide any organization or sufficient protection for the contents. These things are very disappointing for the price-point. The Free-Style Lite glucometer is infinitely more convenient, smaller, requires MUCH less blood (thus less finger tissue damage and discomfort), is easier to handle, uses test strips that are significantly easier to handle and apply the blood drop into, functions easily in a dark situation- like a movie theatre, and comes with a well designed organized case that can be tossed in any travel bag without a second thought. Whoever was responsible for designing these parts of your meter completely lacked actual end user experience and didn't bother to research it.”

Helpful Report

Posted 2 years ago

“awesome, you did your job.”

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Posted 2 years ago

“The new glucose test strips are great but the new ketone strips do not work at all in my device. I know the device is fine because I still had a few from the past and they work just fine. Can someone explain what has happened?”

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Posted 2 years ago

“The machine itself is great! I gave it a 3 because the keto/glucose sticks are very difficult to get out of packaging. I'm a pediatric endocrinology nurse so I test children's glucose levels all day. If I had to use these individual packaged sticks I would run behind in patient care. Why not just fill a plastic container with sticks? So because of the difficulty opening the sticks I don't check as often.”

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Posted 2 years ago

“The lancets need to be longer. It is difficult to get the blood droplets even if I use 5 as the lancet setting.”

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Posted 2 years ago

“I love the product, but a 1st star demerit for difficulty syncing from the GK+ device on my iPhone to the MyMojoHealth app, and a 2nd star dmerit finding a way to contact support. I finally heard about accessing support from the Facebook page, so on Monday I'll see what I can do about syncing! I look forward to a K-M 5-star rating!”

Helpful Report

Posted 2 years ago

“1.I am having issues with syncing with IPhone applications. Sometimes it syncs sometimes it doesn’t 2. I never was able to tag “before food” or “after food “ 3. You should add feature-ability to remove datapoint (not just hide) 4. Please add feature for multiple users”

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Posted 2 years ago

“Every other time i use a ketone strip i get an e4 code for nonreason but other than that i like my strips.”

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Posted 2 years ago

“Individually packed strips kind of a pain in the ass. Meter does not seem to get repeatable readings dependably. App works good however it’s taken a while to figure out what all the advanced graphs represent. A page with an explanation of then would be beneficial. The lancet tool is not great. I use a multi lancet from Accucheck instead where I only have to reload every 6 times.”

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Posted 2 years ago

“The test strips are difficult and time consuming to open.”

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Posted 2 years ago

“Blood meter is fine, but the app has a mediocre interface and isn't intuitive. Some issues with synching. The cost of the strips on an ongoing basis would be better lower.”

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Posted 2 years ago

“can't get the whole complicated thing going”

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Posted 2 years ago

“The keto mojo is easy to use, and I like that you can sync with the app. However, the test ranges vary greatly. For example, one morning my ketones measured 0.9. I questioned being that high, so I checked the controls and repeated the test, and the repeat was 1.3. I tested again, and it was 0.7. Results are not to be trusted.”

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Posted 2 years ago

“No entiendo nada, todo está en inglés. Gracias”

Helpful Report

Posted 2 years ago

“Print on manual small, can't turn off alarms, not sure why I need to check my unit with solutions( ? ). Figured out syncing but with 2 apps confusing. ..eventually it worked.”

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Posted 2 years ago

“I have not yet been able to sync the Leto-mojo with my cell phone. Not happy about that”

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Posted 2 years ago

“I wish my order would arrive quicker.”

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Posted 2 years ago

“The reponses to my issues were accepable and no problem. The problem's are; 1. How to use meter should be fine tuned and written so a really new person (who I was) is able to easiy move from step to step without confusion. The videos should zoom in on the parts of the meter and Lancing device being discussed ... the video does not do this. ( I have extensive experience in writing really simple instructions to lay people for them to understand how to dispatch medical emergencies at a medical answering service ) I've found that the people that are the experts in using equipment should not be writing the how to use it manual. 2. When I finally figured out how to use the meter after about 5 times of trial and error I noticed that the meter does not measure the Gluecose and Ketones the same. To get the GKI index you have to convert the meter's Gluecose mg/dl to mmol/L a real pain if you don't use the app. This is a serious flaw and should be looked into.”

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Posted 2 years ago

“Very expensive at over $1 per glucose/ketone test.”

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Posted 2 years ago

“Good sales on the device but just so you can ALWAYS pay full price for everything else you need to use it. no sales ever on strips or testing fluid, not even on black Friday/cyber Monday. Should have some programs to help make things more affordable for disabled people on a low fixed income. Shipping usually takes too long. Everything else is great but you really need to do something to make it more affordable for those that need it, even if it's periodic sales so we can stock up then (most people that can afford it will still buy at full price whenever they need it) I can't test myself nearly as much as needed because of the price. I know your a company trying to make money but I want to believe the company started with the goal of helping people get healthier. I think it would be a real good look for your company if you made some program for disabled and poor people to save some money.”

Helpful Report

Posted 2 years ago

Keto-Mojo is rated 4.7 based on 15,929 reviews