Login
Start Free Trial Are you a business? Click Here

Kilkenny Design Reviews

4.5 Rating 4,030 Reviews
86 %
of reviewers recommend Kilkenny Design
4.5
Based on 4,030 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
2 - 3 Hours
Customer Service
4.7 out of 5
Read Kilkenny Design Reviews
Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

Write Your review

Anonymous
Anonymous  // 01/01/2019
Everything was exactly as I had ordered. Delivery was prompt.
Helpful Report
Posted 3 years ago
Very pleased with all the items I purchased online and with how easy it was to return anything to the fabulous Kilkenny Shop here in Galway. Refunds processed in a few days.
Helpful Report
Posted 3 years ago
I live abroad and I love buying from Kilkenny shop as everything is always packaged so well and the delivery is really fast! The bowls are lovely and match my collection of crystal glasses! An extremely happy customer and highly recommended company!
Helpful Report
Posted 3 years ago
I ordered some items on November 14th, the shipping said it would take 2-3 working days. I received the confirmation email etc. Its the 6th of December and I still don't have my order. Shocking. So I rang them after the first two weeks had passed, quoted my order number and the lad on the phone said, "yup, I can see that order but it hasn't been acted on yet, eh you should have it in 4-5 working days." Like a fool, I believed him. Don't order from Kilkenny online for Christmas.
Helpful Report
Posted 3 years ago
The order fulfillment and shipping proceeded very quickly at an exceptional price, was easily tracked and arrived safe and sound. Given the fragile nature of the product and international air shipment though, there was some luck involved. The packaging was a single somewhat thin cardboard box that arrived worse for the wear but no damage occurred. That would be the only critique in a very favorable transaction.
Helpful Report
Posted 3 years ago
Great store and plenty of ideas for presents good value
Helpful Report
Posted 3 years ago
I am still waiting for the Belleek Living Nativity items. I love all of my other Beleek items.
Helpful Report
Posted 3 years ago
This is the fifth year I have purchased many of my Christmas presents from Kilkenny. Their customer service and delivery are prompt and respectful.
Helpful Report
Posted 3 years ago
I like shopping in Kilkenny Shop. My orders are delivered promptly.
Helpful Report
Posted 3 years ago
Great service, good selection available of quality products and great, quick delivery service.
Helpful Report
Posted 3 years ago
Great price Excellent quality. Prompt service
Helpful Report
Posted 3 years ago
Not impressed when you can’t get your refund back on your card you have to get a gift card for the shop
Helpful Report
Posted 3 years ago
The service and choice is fantastic ! So efficient !
Helpful Report
Posted 3 years ago
Very good service
Helpful Report
Posted 3 years ago
Very happy with my purchases.
Helpful Report
Posted 3 years ago
Website is easy to use, packaged very well and quality is top notch.
Helpful Report
Posted 3 years ago
The delivery is very fast.
Helpful Report
Posted 3 years ago
Always find Kilkenny Design have what I want and your online system is excellent. Happy Christmas to you all
Helpful Report
Posted 3 years ago
I'm sorry but I was so disappointed with the salt and pepper shakers. I didnt realise the tops were PLASTIC, as I would not have bought them. The glass was nice.but it seems that everything today is done on the cheap with no thought to quality. I did what I should have done in the first place and purchased vintage Waterford.
Helpful Report
Posted 3 years ago
Speedy and well packed
Helpful Report
Posted 3 years ago
Kilkenny Design is rated 4.5 based on 4,030 reviews