Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.42

4.4 Rating 2,049 Reviews

84 %

of reviewers recommend Kilkenny Design

4.4

Based on 2,049 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and prompt delivery”

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Posted 8 months ago

“Very Happy with the hat I purchased”

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Posted 9 months ago

“Got a lovely Fee Gee dress but slip was different size to dress - strange”

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Posted 9 months ago

“Delighted with my ourchase”

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Posted 9 months ago

Hi Audrey, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 9 months ago

“It was my birthday on 15th July and I was 70 so I thought you had a birthday gift maybe a discount code or something I enquired in the shop several times and messaged you but heard nothing. I got money for my birthday and wanted to buy a handbag so I though I would have gotten it with a discount. Anyway thats my only bad review”

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Posted 9 months ago

“I was very pleased with my purchases from the kilkenny shop.The reason I only gave 4 stars is because of the wait for delivery.”

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Posted 9 months ago

Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. Sorry to hear of this we do try our best to have it delivered for 2-3 working days. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 9 months ago

“Very happy with purchase, and quick reply to email”

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Posted 9 months ago

Hi Marion, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 9 months ago

“I love Kilkenny design you will always come across some to buy great variety”

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Posted 9 months ago

Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 9 months ago

“Love the range of jewellery, crystal etc.”

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Posted 9 months ago

Hi Joan, Thank you for taking the time to leave us with such a lovely review. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 9 months ago

“A good selection of accessories , bags, jewellery- often check their website for treats/ matching accessory for an outfit.”

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Posted 9 months ago

“Had a very positive experience with staff member in. Trim Castle shop Very friendly, helpful and efficient.”

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Posted 10 months ago

Hi Anne, Thank you for taking the time to leave us with such a lovely review. I will pass on this kind review to my colleagues. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 9 months ago

“I am really delighted with this shops. I ordered a neckless and it didn’t arrive. I was obviously disappointed but they re sent it as soon as I rung and got a replacement.”

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Posted 10 months ago

“I love shopping in the Kilkenny shop knowing that so many products are Irish made. The staff are always friendly and helpful.”

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Posted 11 months ago

Hi Margaret, Thank you for taking the time to leave us with such a lovely review. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 9 months ago

“First time using this website , easy to use and my purchase came within days of completing the purchase on line . I would definitely use this website again .”

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Posted 11 months ago

Hi Gemma, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 9 months ago

“Good experience but be warned you are charged in euro despite price shown in sterling! This was not explain on the payment page so I incurred a bank fee and exchange rate meaning an extra £10”

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Posted 1 year ago

Hi Anne, Thank you for your 4-star rating of Kilkenny Design! We truly appreciate your loyalty as a customer! We regret that you were charged in EUR despite the price being shown in Sterling, and we apologize that this was not explained on the payment page. We hope this extra £10 fee was not too much of an inconvenience. Kindest regards, Cian Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Good discounts and the delivery time is a lot quicker with An Post rather than GLS”

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Posted 1 year ago

Hi Bridget, Thank you so much for your 4 star rating of Kilkenny Design! We are pleased to know that you are enjoying the great discounts we have on offer and the fast delivery time. We appreciate your loyalty and support! Kindest regards, Cian Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“I have been sent emails informing me that I have VIP rewards but it is never accepted when I put in code etc!!!???”

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Posted 1 year ago

Hi Ita, Thank you for your 4 star rating of Kilkenny Design! We really appreciate that you have been a loyal customer. We are so glad to learn that you have been sent emails informing you of our VIP rewards. We apologize for any confusion you have experienced redeeming them - the discount will be applied automatically to the order which is placed when signed into your account. Thank you for being a repeating customer of Kilkenny Design! Kindest regards, Cian Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Quiet happy with my purchase of my earrings.”

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Posted 1 year ago

Hi Gerardine, Thank you so much for rating Kilkenny Design 4 stars! We are glad to hear that you are happy with your purchase of the earrings! Kindest regards, Cian Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“It would be a great feature to be able to gift wrap a present if buying online and having it delivered directly to the intended party's address.”

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Posted 1 year ago

Hi Cliodhna, Thank you for your 4 star rating of Kilkenny Design! We really appreciate you taking the time to give us your feedback. We're always looking to improve our site and your suggestion to allow customers to gift-wrap their purchases and have them delivered directly to the intended recipient is definitely one we're considering. Thank you for your input. Kindest regards, Cian Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“I like various products particularly your well being range and various from Irish giftwrap range. I like some of your clothes lines such as Regatta/Orla Kiely when your prices are reduced!”

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Posted 1 year ago

Hi Anne, Thank you so much for your 4 star rating of Kilkenny Design. We sincerely appreciate your loyalty and for shopping with us. It sounds like you've already explored some of our favorite products from our Well Being range and Regatta/Orla Kiely clothing line. We are thrilled that you are enjoying them and coming back again and again, especially when our products are on sale. Thank you so much for being a valued and repeat customer. Kindest regards, Cian Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

Kilkenny Design is rated 4.4 based on 2,049 reviews