Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.49

4.5 Rating 4,125 Reviews

87 %

of reviewers recommend Kilkenny Design

4.5

Based on 4,125 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very happy with the service.”

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Posted 1 year ago

Hi Rachel, Thank you for the 5-star review! We're delighted you had a great experience at Kilkenny Design. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 6 months ago

“Love this shop. Customer service is excellent”

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Posted 1 year ago

Hi there, Thank you for the 5-star review! We're delighted you had a great experience at Kilkenny Design. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 6 months ago

“Very effiecent, ordered at the started of the week, received my order by the end of the week.”

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Posted 1 year ago

Hi Aisling, Thank you for the 4-star review! We’re glad you had a smooth experience and that your order arrived by the end of the week. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 6 months ago

“Fantastic experience, items were delivered really quickly and in perfect condition. Super happy!”

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Posted 1 year ago

Hi Fionnula, Thank you for the 5-star review! We’re delighted you had a fantastic experience and that your items arrived quickly and in perfect condition. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 6 months ago

“Ordered a bracelet from Kilkennt Design on 11th July, money was taken from my account but I never received it. Contacted you on 29th July to see what happened they said I'd put the wrong address on order. I'm not sure if this was correct as I've only lived at this address for the past 32 years and order from different companies every week and never have had an order gone missing. The girl I spoke to said my order would be sent out again but to my dismay yesterday as I was checking my bank account, Kilkenny Design has refunded me my money. No idea what is going on as I've ordered from this company before and never had a problem. Would definitely not recommend Kilkenny Design to anyone.”

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Posted 1 year ago

Hi Liz, Thank you for taking the time to share your experience with us. We're truly sorry to hear that your recent order did not go as expected. It's disappointing when items do not arrive, especially when you’ve been a loyal customer in the past. We were arranging for this to be reshipped but as you opened a dispute with your card provider this was refunded by them. Warm regards, Team Kilkenny Design

Posted 1 year ago

“I think communication on delivery dates could be better. Delivery is also a bit slow. Other than that products very good and really like Kilkenny shop.”

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Posted 1 year ago

“Fast delivery...lovely handbag....great price...happy out”

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Posted 1 year ago

Hi Kim, Thank you for the 5-star review! We're thrilled you love the handbag, the fast delivery, and the great price. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 6 months ago

“Great service prompt delivery delighted with my purchase!”

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Posted 1 year ago

“Your service was very efficient from the time we ordered the Waterford candle holders to the time of delivery. Many thanks Mary”

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Posted 1 year ago

Hi Mary, Thank you for the 5-star review! We’re delighted our service was efficient from order to delivery, and we truly appreciate your kind words about Kilkenny Design. Warm regards, Team Kilkenny Design

Posted 6 months ago

“Good selection of gifts. Very speedy delivery and recipient was delighted with gift. I will definitely use again.”

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Posted 1 year ago

“I ordered a bag online and it was shipped promptly to the US. Very easy! Thank you.”

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Posted 1 year ago

“The handbag arrived on time and was securely packaged. The item is exactly as and stylish. described and shown on the website. The handbag is well made and stylish. A very welcome addition to my wardrobe.”

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Posted 1 year ago

“Great response to my purchase which was a bracelet I needed to match shoes and bag for wedding. Love the bracelet, very good value”

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Posted 1 year ago

“Fast shipping, great products!”

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Posted 1 year ago

“I was in early, so not too busy. Made a couple of purchases and then upstairs for coffee and cake. Delicious!!”

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Posted 1 year ago

“Happy with most of.my pucheses. I was surprised as Christmas bell was so big, no chance of hanging it on a tree. Additionally a one item arrived broken, then replament arrived broken, third time.lucky.”

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Posted 1 year ago

“The bag was awful cheap looking and not functional. Donated it to charity shop”

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Posted 1 year ago

“The product is excellent, customer service was perfect, and the delivery was prompt”

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Posted 1 year ago

“Delighted with my purchase. It was a gift and the recipients were happy too. Satisfied customer.”

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Posted 1 year ago

“Bag was a little bit damaged when received. Maybe that's why it was on sale. Very nice bag also fast delivery”

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Posted 1 year ago

Kilkenny Design is rated 4.5 based on 4,125 reviews