Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.48

4.5 Rating 3,709 Reviews

86 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,709 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good store with lovely products, but customer service experience could be better. No reply to a recent email enquiry I sent about product/s. Also, I get inundated with email advertising - sometimes daily - too much!”

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Posted 2 years ago

“Great website so easy to navigate. Got exactly what I ordered . Love your products.”

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Posted 2 years ago

“Was very disappointed that the wool throw was thrown into the box along with other items, expected it would at least have some tissue paper around it.”

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Posted 2 years ago

“Great selection of beautiful Irish gifts . Delivered on time. Great to deal with you.”

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Posted 2 years ago

“I couldn't get the items I wanted in the Stillorgan branch the staff were very helpful with searching which branches had the items. I decided to purchase them online and they arrived on time and perfectly packed”

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Posted 2 years ago

“Very good exoerience”

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Posted 2 years ago

“excellent products and great delivery times”

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Posted 2 years ago

“Very good device but very disappointed to have to pay for a bag for my purchase”

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Posted 2 years ago

“all good, delivered on time etc”

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Posted 2 years ago

“Beautiful pieces and came in a timely manner”

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Posted 2 years ago

“The website is great you get exactly what you ordered.”

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Posted 2 years ago

“Fast delivery and everything was as ordered”

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Posted 2 years ago

“I had to collect packet from local spar shop which I have never done before. Tk u and make two phone calls.”

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Posted 2 years ago

“Beautiful decorative pieces and perfect as ‘special’ gifts. Thank you.”

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Posted 2 years ago

“I bought the “beautiful heart bracelet” for my granddaughter and it’s lovely.”

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Posted 2 years ago

“I love shopping with the Kilkenny shop. They’re website is very easy to navigate”

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Posted 2 years ago

“I ordered a bedspread set and before dispatch, I tried to stop it as I wanted to change the size. I sent two emails, neither of which were responded to, despite receiving automated replies with a confirmation that I would receive a response within 24 hours. I do not live in the Republic of Ireland and am still waiting on a response for return.”

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Posted 2 years ago

“Lovely products that arrived overseas well. I would just say there was little communication about delivery from both Kilkenny or the delivery company and also that the items were just put in a box. There was no paper to cover the items which I would have got had I bought them in the shop, so that could be improved for next time.”

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Posted 2 years ago

“Good shop , well presented”

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Posted 2 years ago

“I love the Celtic jewelry and the meaning behind each piece. I have purchased several jewelry products and have been pleased with the international purchases and shipping”

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Posted 2 years ago

Kilkenny Design is rated 4.5 based on 3,709 reviews