Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.48

4.5 Rating 3,565 Reviews

86 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,565 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very successful purchase received in very good time.”

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Posted 2 years ago

“It’s always such a treat to enter a Kilkenny Design store. The displays are a feast for the eyes. I never fail to get a gift, the only issue is trying to choose as the choice is so great. The team are so helpful too. Always a pleasure.”

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Posted 2 years ago

“Item still hasn’t arrived very disappointed”

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Posted 2 years ago

“Received my purchase within 2 days of order and it was packaged very well and presented very well. Will shop here again”

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Posted 2 years ago

“I broke a Herself Beleek Mug which was a Wedding present for my niece Kat. I was thrilled the mug only took 10 days to arrive in Australia, so was able to pass the mug onto Kat to join Josh’s Himself Mug. Love the quality of the Beleek products. It was a lovely way of Kat connecting with her Irish Grandpa (my Dad!)”

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Posted 2 years ago

“Gorgeous products that I’m delighted with. Super fast delivery and well packed to prevent damage.”

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Posted 2 years ago

“I had to email the company to get my refund processed even though the dress was returned the pay it arrived which was well over a week ago possibly 2 .”

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Posted 2 years ago

“Excellent service. Great shopping experience. Kilkenny shops gets my recommendation”

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Posted 2 years ago

“It’s my favourite shop especially as it’s supporting iris design”

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Posted 2 years ago

“Lovely friendly staff very helpful without being pushy. One of my favourite shops.”

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Posted 2 years ago

“All of the Kilkenny products have been excellent. I made great use of the sale for Christmas presents. The wrapping is environmentally friendly and fast / efficient delivery. I like to buy Irish and support Irish suppliers. Many thanks you will make a lot of people smile this Christmas.”

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Posted 2 years ago

“Extremely quick & way to order & very fast delivery.”

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Posted 2 years ago

“I love the shop but was very disappointed in the shipping process. A bowl ordered was received in many pieces. I will say customer service was very prompt and courteous but I am waiting for some time for a replacement piece. I will be paying my charge card bill without even having any merchandise.”

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Posted 2 years ago

“excellent prompt delivery. I was very pleased thank you”

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Posted 2 years ago

“Very happy with the fast arrival of both items with An Post courier service.”

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Posted 2 years ago

“Arrived on time and lovely quality gifts”

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Posted 2 years ago

“Speedy delivery! Love my new Lennon Courtney.”

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Posted 2 years ago

“Excellent Service , timely and well packed.”

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Posted 2 years ago

Hi Wendy, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“Very efficient to deal with and would definitely recommend Kilkenny shop”

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Posted 2 years ago

Hi Antoinette, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“Gorgeous staff member called Tilly who could not be nicer.Superb at her job ! I felt it unnecessary to pay for a paper bag considering I had spent 400 euro on items.Numerous fellow customers felt the same way.In to the bargain the quality of the bag was nothing exceptional! Noreen”

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Posted 2 years ago

Hi Noreen, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

Kilkenny Design is rated 4.5 based on 3,565 reviews