Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.48

4.5 Rating 3,709 Reviews

86 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,709 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There is no warning when ordering IN POUNDS that the item will incur duty and additional VAT because the delivery address is in England (unlessof course you trawl the depths of small print). £51.39 duty on an item. Also note, the exchange rate appears different to anything on line making the item over inflated in the first instance. There is no facility to reject the charges, therefore no method to expedite return or then get money back. Customer service doesn't actually answer the questions posed and instead sends generic responses, effectively saying it's not their problem.”

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Posted 2 years ago

“Unusual items, quick and efficient service”

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Posted 2 years ago

“Really great delivery service to Australia”

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Posted 2 years ago

“Fabulous choice & quality of products. Have recommended to family & friends.”

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Posted 2 years ago

“I was very happy with the products I recently bought from Kilkenny shop. Goods were as described. Delivery was prompt . I am about to place another order with this shop.”

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Posted 2 years ago

“Very quick and efficient”

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Posted 2 years ago

“Lovely stick and so easy to order on line”

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Posted 2 years ago

“Perfect order processing”

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Posted 2 years ago

“Superb Service. Fast Delivery. Would highly recommend.”

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Posted 2 years ago

“Quick and efficient delivery”

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Posted 2 years ago

“Great service. Great selection to choose from and fast delivery.”

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Posted 2 years ago

“Great Products and my purchase was with me the next day”

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Posted 2 years ago

“All good. Very nie ear rings”

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Posted 2 years ago

“My order arrived promptly however, the size of the Box used for 1 item was extremely excessive, a smaller package would have been suffice”

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Posted 2 years ago

“Quick delivery. Absolutely love the journal. One negative was there was far too much packaging used. The journal could have been posted in a padded envelope instead of a box with paper & bubblewrap. Waste of a lot of material”

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Posted 2 years ago

“Excellent Service. Delighted with the goods received, they were just as they appeared on the website”

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Posted 2 years ago

“Staff were lovely, beautiful stock. I gave a 2 star because of your exchange policy. It means that Christmas presents won't be exchanged by you even with a gift receipt. Not impressed at all. Every other shop are allowing this.”

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Posted 2 years ago

“Always happy with my Kilkenny experience. Great service.”

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Posted 2 years ago

“Excellent service in Cashel store.. Staff are always so helpful..”

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Posted 2 years ago

“I have not recieved my order and it has been multiple weeks since I ordered with no .. customer follow up. Not sure I am going to actually get what I ordered.”

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Posted 2 years ago

Kilkenny Design is rated 4.5 based on 3,709 reviews