Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.48

4.5 Rating 3,565 Reviews

86 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,565 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

Write Your review

Tell us how Kilkenny Design made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product and service”

Helpful Report

Posted 2 years ago

Hi kay, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“Very happy with service all products carefully wrapped I will continue to use and I reccommend”

Helpful Report

Posted 2 years ago

Hi catherine, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“AVOID I’ve had the worst experience dealing with this company online Terrible customer service Returned purchased items & received by your company on 02/11/23 I returned tracking with An Post as required by your company I was told it hadn’t arrived even though I had the tracking & time of delivery 7 phone calls & 6 emails got nowhere after been told it would be sorted last week Still nothing after more Calls & emails Only received refund yesterday I was asked several times what I purchased couldn’t even find my item’s under order number Dreadful to deal with”

Helpful Report

Posted 2 years ago

“Absolutely first class service well done to eneryone”

Helpful Report

Posted 2 years ago

Hi Susan, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards,Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“very pleasant and helpful staff”

Helpful Report

Posted 2 years ago

Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards,Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“Happy with the service I ordered a dress which came promptly and as it didn’t fit I got my refund fairly promptly too.”

Helpful Report

Posted 2 years ago

Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“I'm delighted with my new jumper and the prompt delivery Never have a problem with Kilkenny Design and happy to be supporting an Irish company 😊”

Helpful Report

Posted 2 years ago

Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“Bought item online, quick and efficient process.”

Helpful Report

Posted 2 years ago

Hi Veronica, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“Great service.”

Helpful Report

Posted 2 years ago

Hi Nuala, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“Lovely salad bowl and very quick delivery”

Helpful Report

Posted 2 years ago

Hi Dawn, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“I ordered a silver necklace and it arrived the next day. Delighted with my purchase for my daughter and she is too.”

Helpful Report

Posted 2 years ago

Hi Carmel, Thank you for taking the time to leave this review. We are thrilled to hear that you were so pleased with the level of service you received from our team here at Kilkenny, I am glad to hear that you found both our instore on online service so good. Thank you for your custom, we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“Goods always arrive on time and beautifully packaged. I’m happy with all my purchases from Kilkenny Shop”

Helpful Report

Posted 2 years ago

“Ordered from Kilkenny Shop and the product arrived within days. Excellent service”

Helpful Report

Posted 2 years ago

“all good, thank you”

Helpful Report

Posted 2 years ago

“Quality items .Fast delivery.”

Helpful Report

Posted 2 years ago

“Fantastic service would highly recommend it”

Helpful Report

Posted 2 years ago

“I recently purchased a gift. Even though I typed a message in the appropriate section on the website, no notification was included in the package. The recipient searched all the packaging and didn't know who had sent the gift until I contacted them. They seemed pleased with the product, which was delivered very quickly.”

Helpful Report

Posted 2 years ago

“Five great service”

Helpful Report

Posted 2 years ago

“Excellent quality”

Helpful Report

Posted 2 years ago

“Excellent online experience and super delivery.”

Helpful Report

Posted 2 years ago

Kilkenny Design is rated 4.5 based on 3,565 reviews