Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.50

4.5 Rating 3,275 Reviews

87 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,275 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a very positive experience with staff member in. Trim Castle shop Very friendly, helpful and efficient.”

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Posted 2 years ago

Hi Anne, Thank you for taking the time to leave us with such a lovely review. I will pass on this kind review to my colleagues. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“I love shopping at Kilkenny Shop online ! The service has always been 100% The offers are also great!”

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Posted 2 years ago

Hi Christine, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“Lovely products , quick delivery, very efficient”

Helpful Report

Posted 2 years ago

Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“I ordered glasses which arrived broken. Ordered new ones through customer service. I was guaranteed I would have them on the Thursday as I needed them for a present on Friday. Did not arrive on Thursday. Didn’t arrive till the following Tuesday. I always try to support Irish but don’t think I will be using Kilkenny Design again.”

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Posted 2 years ago

“I ordered online & I'm very happy with my purchase however the courier service was terrible. The package was not delivered to my house instead it was thrown into my neighbours garden during a time of thunderstorms and downpours. Besides this my neighbour has a parcel box. The courier threw it next to the box and didn't have the decency to put it in the box. My house is never mistaken for my neighbours but he chose this house because its closer to the road than mine. Unfortunately I won't be ordering online again as a result of this”

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Posted 2 years ago

“Great store , will shop again”

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Posted 2 years ago

Hi Claire, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“All human kind products were just gorgeous, the scent was so fresh and clean very easy to use, love it Photos received with Thanks and appreciation fit very well in spot chosen”

Helpful Report

Posted 2 years ago

Hi Paula, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“Excellent value products & delivery service fantastic .”

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Posted 2 years ago

“Always a great experience dealing with Kilkenny Design. Great products and helpful staff.”

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Posted 2 years ago

“Happy with the quality and choice of clothes and service in the Galway shop”

Helpful Report

Posted 2 years ago

Hi Josephine, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. i will pass on this positive comment to the Galway shop. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“My wine glasses are as beautiful as I hoped, fine crystal well made. They shimmer!”

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Posted 2 years ago

“Absolutely enjoyed my experience with Kilkenny Shop! Found so many beautiful things from Irish brands while visiting but sadly didn't have the luggage space and really didn't want to lug around the extra weight for the remainder of our trip. But all my concerns were a non issue when I found out I could select what I wanted from the store or online shop and they shipped the items to me. It was fantastic to arrive home with time to regroup and put away travel laundry and then a few days later my items arrived and I could get them distributed to various recipients!”

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Posted 2 years ago

“Only 3, This was due to the following. I bought two pieces of jewellery, on both occasions the site said there was a discount. On both occasions when I used the code it didn’t work! Disappointing . Love the jewellery, gift for my daughter who loves them !”

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Posted 2 years ago

“A pleasure to deal with Kilkenny Design”

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Posted 2 years ago

Hi, Thank you for taking the time to leave us with such a lovely review. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Cian Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“Excellent customer focus”

Helpful Report

Posted 2 years ago

Hi Myra, Thank you for taking the time to leave us with such a lovely review. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“Very good customer service. An item arrived broken. Sent picture of it and a replacement was sent without problem at all.”

Helpful Report

Posted 2 years ago

Hi Nancy, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“Love Kilkenny Design. Never disappointed. Keep up the good work”

Helpful Report

Posted 2 years ago

Hi Mary, Thank you for taking the time to leave us with such a lovely review. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“I love this shop..always get something whether its a gift or just something for myself and staff are very helpfull”

Helpful Report

Posted 2 years ago

Hi Ann, Thank you for taking the time to leave us with such a lovely review. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“I love this shop. They have a wonderful selection of very good quality of products. I recently made a very large online purchase which was shipped to my USA home. The first box was thoughtfully boxed inside another box along with all the breakable items wrapped in bubble wrap. Unfortunately, the second box was packaged in the exact opposite manor of the first box. All the breakables were just thrown into a box without care.”

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Posted 2 years ago

“I love my new Kilkenny stuff, getting a lot of compliments about my wine glasses 😊 thank you!”

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Posted 2 years ago

Hi Kasia, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

Kilkenny Design is rated 4.5 based on 3,275 reviews