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Kilkenny Design Reviews

4.5 Rating 3,565 Reviews
86 %
of reviewers recommend Kilkenny Design
4.5
Based on 3,565 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Kilkenny Design Reviews
Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous
Anonymous  // 01/01/2019
The Service is Great.Always.Good To Deal with.
Helpful Report
Posted 2 years ago
Hi there, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with our service, we really appreciate your kind words. We would like to send out our thanks for your valued custom and we look forward to welcoming you back in the future. Kindest regards, Sorcha Customer Care and Sales Specialist | Kilkenny Group
Posted 2 years ago
Service was good,didn't get a receipt or any paper copy of what I ordered as u thought I had ordered something else but couldn't tell as there was no paper copy/receipt of any kind
Helpful Report
Posted 2 years ago
Good quality product. Arrived on time.
Helpful Report
Posted 2 years ago
Hi David, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming you back in the future. Kindest regards, Sorcha Customer Care and Sales Specialist | Kilkenny Group
Posted 2 years ago
Excellent, arrived very quickly and well packed.
Helpful Report
Posted 2 years ago
Hi there, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming you back in the future. Kindest regards, Sorcha Customer Care and Sales Specialist | Kilkenny Group
Posted 2 years ago
Excellent service.Very helpful sales assistant.Great range of products!
Helpful Report
Posted 2 years ago
Hi Caitriona, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with our service and products, I'll be sure to pass on your kind words. We would like to send out our thanks for your valued custom and we look forward to welcoming you back in the future. Kindest regards, Sorcha Customer Care and Sales Specialist | Kilkenny Group
Posted 2 years ago
I was very impressed with both my purchase and the speed of the delivery. I will definitely purchase from their website again.
Helpful Report
Posted 2 years ago
Hi Tara, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order, we hope you love your purchases. We would like to send out our thanks for your valued custom and we look forward to welcoming you back in the future. Kindest regards, Sorcha Customer Care and Sales Specialist | Kilkenny Group
Posted 2 years ago
I ordered a piece of jewellery and it was delivered promptly and well packaged.
Helpful Report
Posted 2 years ago
Hi Patrick, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming you back in the future. Kindest regards, Sorcha Customer Care and Sales Specialist | Kilkenny Group
Posted 2 years ago
A great selection of good quality products
Helpful Report
Posted 2 years ago
Hi there, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with our range of products, we appreciate it. We would like to send out our thanks for your valued custom and we look forward to welcoming you back in the future. Kindest regards, Sorcha Customer Care and Sales Specialist | Kilkenny Group
Posted 2 years ago
Customer service was AMAZING
Helpful Report
Posted 2 years ago
Hi Juanita, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with our customer service, I will be sure to pass on your kind words to the team. We would like to send out our thanks for your valued custom and we look forward to welcoming you back in the future. Kindest regards, Sorcha Customer Care and Sales Specialist | Kilkenny Group
Posted 2 years ago
I got lovely G&T glasses at a very good price! And they were delivered to my door in less than a week. Very impressive!!!
Helpful Report
Posted 2 years ago
Hi Cillian, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order experience and your new glasses. We would like to send out our thanks for your valued custom and we look forward to welcoming you back in the future. Kindest regards, Sorcha Customer Care and Sales Specialist | Kilkenny Group
Posted 2 years ago
Rewarding shopping experience!!
Helpful Report
Posted 2 years ago
Hi there, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your shopping experience. We would like to send out our thanks for your valued custom and we look forward to welcoming you back in the future. Kindest regards, Sorcha Customer Care and Sales Specialist | Kilkenny Group
Posted 2 years ago
Great service very quick delivery
Helpful Report
Posted 2 years ago
Hi Annette, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming you back in the future. Kindest regards, Sorcha Customer Care and Sales Specialist | Kilkenny Group
Posted 2 years ago
Very speedy delivery on orders, customer service is outstanding, amazing selection of Irish made products!
Helpful Report
Posted 2 years ago
Hi Jackie, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your overall experience, we appreciate it so much. We would like to send out our thanks for your valued custom and we look forward to welcoming you back in the future. Kindest regards, Sorcha Customer Care and Sales Specialist | Kilkenny Group
Posted 2 years ago
Very happy with online shopping experience at Kilkenny Design
Helpful Report
Posted 2 years ago
Hi there, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your shopping experience with us online. We would like to send out our thanks for your valued custom and we look forward to welcoming you back in the future. Kindest regards, Sorcha Customer Care and Sales Specialist | Kilkenny Group
Posted 2 years ago
Ease of purchase online was good, packaging of delivery was also great but unfortunately I ordered wine glasses which were damaged and had clearly been previously purchased and returned. Return experience in store was also positive but had to be 2 stars overall for sending out damaged items that hadn’t been checked on their previous return.
Helpful Report
Posted 2 years ago
Excellent service and excellent quality
Helpful Report
Posted 2 years ago
Hi Jayne, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming you back in the future. Kindest regards, Sorcha Customer Care and Sales Specialist | Kilkenny Group
Posted 2 years ago
Communicated very well when there was a shipping issue with one of my orders. Loved all my items!
Helpful Report
Posted 2 years ago
Hi Jennifer, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order and delighted we could help resolve the shipping issue. We would like to send out our thanks for your valued custom and we look forward to welcoming you back in the future. Kindest regards, Sorcha Customer Care and Sales Specialist | Kilkenny Group
Posted 2 years ago
Ordered a dress which was too large so had it returned. My parcel was returned after 2 months since it was refused by customs so I contacted customer care for guidance. it's been a week and I haven't heard back. terrible after sales service
Helpful Report
Posted 2 years ago
Was just confused with the total price plus shipping in euros. Looked like $30 more when total price was payed.
Helpful Report
Posted 2 years ago
Prompt efficient service. Goods always packaged really well
Helpful Report
Posted 2 years ago
Hi there, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming you back in the future. Kindest regards, Sorcha Customer Care and Sales Specialist | Kilkenny Group
Posted 2 years ago
Kilkenny Design is rated 4.5 based on 3,565 reviews