Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.50

4.5 Rating 3,276 Reviews

87 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,276 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have on line shopped with Kilkenny shop and have always found the service prompt and staff on phone are so helpful”

Helpful Report

Posted 2 years ago

Hi Dorothy, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are always so pleased with your orders. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“Love the offers plus free delivery”

Helpful Report

Posted 2 years ago

Hi Martina, Thank you for taking the time to leave us with such a lovely review. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“Loved the Love, Loyalty, Friendship plaque that I recently purchased from you. I have purchased this several times and I am never disappointed. It is beautiful & it arrived in a gift box which was perfect as I gifted to a friend. Thank You.”

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Posted 2 years ago

Hi Linda , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“Great quality gifts, fast and reliable delivery.”

Helpful Report

Posted 2 years ago

Hi Catherine, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“The Pottery was very badly wrapped and the Teapot was broken. The small Pitcher had a price tag, which I paid more for Dan was printed on the sticker and was told Oh that is old stock. Which to me was a blow to the Stomach The damaged Teapot was swiftly replaced and the initial order arrived quickly. I would hesitate to order online again.”

Helpful Report

Posted 2 years ago

“Purchases arrived promptly. One item was faulty and when I contacted them, I was told they would replace it without returning it and got replacement within 2 days. Very happy with service”

Helpful Report

Posted 2 years ago

Hi, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“In the end none of my items were available.”

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Posted 2 years ago

“Really good service beautiful stunning glasses.”

Helpful Report

Posted 2 years ago

Hi Suzanna, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“First time using this website , easy to use and my purchase came within days of completing the purchase on line . I would definitely use this website again .”

Helpful Report

Posted 2 years ago

Hi Gemma, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“Prompt and simple delivery”

Helpful Report

Posted 2 years ago

Hi Sean, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“I was delighted with the products and very pleased with the speed of delivery.”

Helpful Report

Posted 2 years ago

Hi Mary, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“Always very efficient”

Helpful Report

Posted 2 years ago

Hi, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your orders. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“Good quality and beautiful designs.”

Helpful Report

Posted 2 years ago

Hi Alia, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your orders. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“Fabulous range of products and got such amazing deals on candles and diffusers”

Helpful Report

Posted 2 years ago

Hi Clodagh, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your orders. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“It is a fantastic shop that sells items that you don't see in too many places.”

Helpful Report

Posted 2 years ago

Hi Eileen, Thank you for taking the time to leave us with such a lovely review. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“I still have not received the items purchased Please contact me to work towards a resolution thank you Kevin OHANLON”

Helpful Report

Posted 2 years ago

“I was very happy from the buying to the receiving stage, great communication at every stage of the purchase and delivery and felt secure and safe that I was buying a really good product and would receive in great condition, thank you Kilkenny”

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Posted 2 years ago

“Great products and good delivery service, let down by the courier but otherwise very good value”

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Posted 2 years ago

“I have not receive yet the Genesis female graduate. Customer service has contacted me that the parcel was returened as undelivered to Kilkenny Design. I don't know why it was returned because the adress was the right one. Laura of Customer service was very friendly and helpful and now the parcel is send again to my address in Holland. So I am waiting now till the parcel of the Genesis graduate arrives. I am very pleased with the service. I am also very pleased that I can order at your shop ( twice a year I go with my family to Dublin and I know your shop in Dublin) and that your shop also ship to Holland. Kind regards”

Helpful Report

Posted 2 years ago

Hello Ron, Thank you for your wonderful 5 star rating for Kilkenny Design! We are so glad to hear that Laura in our Customer Service Team was able to help you get your parcel back and sent to you. We strive to provide excellent customer service at all times, and if there's ever an issue with delivery, we are available to help you. We look forward to continuing to assist you in the future! Kind Regards, Cian Customer Care and Sales Specialist | Kilkenny Group (021)-4308392

Posted 2 years ago

“The glasses were just as described came in a good time with no damages I love them”

Helpful Report

Posted 2 years ago

Hello, Thank you so much, Dale, for your 5 star rating of Kilkenny Design! We appreciate your feedback and are glad to hear that the glasses you ordered were just as described and arrived in a good time with no damages. We are thrilled that you love them! Kind Regards, Cian Customer Care and Sales Specialist | Kilkenny Group (021)-4308392

Posted 2 years ago

Kilkenny Design is rated 4.5 based on 3,276 reviews