Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.49

4.5 Rating 3,233 Reviews

87 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,233 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have always looked the Kilkenny shop. They always support Irish businesses and have great offers. Will definitely be repurchasing again!”

Helpful Report

Posted 9 months ago

Hi Jean, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you love Kilkenny Design and appreciate our support for Irish businesses. We can’t wait to see you again for your next purchase! Best wishes, Kilkenny Design Team!

Posted 8 months ago

“Very efficient professional service.”

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Posted 9 months ago

Hi Maree, Thank you for your wonderful 5-star review! We're so pleased to hear that you experienced our service as efficient and professional. We can’t wait to serve you again soon! Best wishes, Kilkenny Design Team!

Posted 8 months ago

“Excellent service. Received my order the very next day. Well packaged and well presented. I would definitely recommend.”

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Posted 9 months ago

Hi there, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you received your order the very next day and that it was well packaged and presented. We can't wait to serve you again soon! Best wishes, Kilkenny Design Team!

Posted 8 months ago

“Great service.”

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Posted 9 months ago

Hi Michelle, Thank you for your wonderful 5-star review! We're thrilled to hear that you had a great experience with our service. We look forward to seeing you again soon! Best wishes, Kilkenny Design Team!

Posted 8 months ago

“Perfectly packaged to prevent breakage. Beautiful design that is better on the flesh and at great prices. Will definitely use again.”

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Posted 9 months ago

Hi Marilyn, Thank you for your fantastic 5-star review! We're thrilled to hear that your purchase arrived perfectly packaged and that you love the beautiful design. It's wonderful to know that you're pleased with the value as well! We can't wait to see you again for more delightful shopping experiences! Warm regards, Kilkenny Design Team!

Posted 9 months ago

“Great service”

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Posted 9 months ago

Hi Geraldine, Thank you so much for your excellent 5-star review! We're delighted to hear that you experienced great service at Kilkenny Design. We can’t wait to welcome you back for more wonderful shopping experiences! Best regards, Kilkenny Design Team!

Posted 9 months ago

“When I first went into Kilkenny Design Shop 2009 with my Husband as he was from Kilkenny I was amazed with the wonderful items they sell. The staff was so helpful and friendly I thought it was because I was with my husband?? But I went back couple years ago and got the same response from all the staff. (I have been in shops where staff looks away and don't serve me because of my colour) But I can happily say all the shops I have been in Ireland the staff are very happy to serve me and helpful. Thank you all. Una”

Helpful Report

Posted 9 months ago

Hi Una, Thank you for your heartfelt 5-star review! We're so glad to hear that you had a wonderful experience at Kilkenny Design, from your first visit in 2009 to your more recent one. It's truly rewarding to know that our team provided you with friendly and helpful service, regardless of your background. We strive to create a welcoming environment for all our customers, and it’s fantastic to hear that you felt that warmth from our staff. Your support means a lot to us! Looking forward to welcoming you back soon! Best wishes, Kilkenny Design Team!

Posted 9 months ago

“Excellent service”

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Posted 9 months ago

Hi Patricia, Thank you for your great 4-star review! We're thrilled to hear that you received excellent service at Kilkenny Design. We appreciate your feedback and look forward to welcoming you back for another wonderful experience! Best wishes, Kilkenny Design Team!

Posted 9 months ago

“Very impressed with the service offered and the prompt delivery”

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Posted 9 months ago

Hi Pauline, Thank you so much for your fantastic 5-star review! We're so pleased to hear that you were impressed with our service and that your delivery was prompt. Your satisfaction is our top priority, and we’re thrilled to know we met your expectations. We can’t wait to welcome you back for more enjoyable experiences! Best regards, Kilkenny Design Team!

Posted 9 months ago

“Excellent service. Goods arrived promptly.My problem is the amount of packaging used which seems excessive to me Maureen”

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Posted 9 months ago

Hi Maureen, Thank you for your thoughtful 4-star review! We’re delighted to hear that you received excellent service and that your goods arrived promptly. We appreciate your feedback regarding the packaging. We're always looking for ways to improve, and your input will help us do just that. We look forward to welcoming you back for your next shopping experience! Best regards, Kilkenny Design Team!

Posted 9 months ago

“Staff are so helpful & friendly”

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Posted 9 months ago

Hi Siobhan, Thank you so much for your fantastic 5-star review! We’re delighted to hear that our staff made such a positive impression with their helpfulness and friendliness. Your feedback means the world to us, and we can't wait to welcome you back for another great visit! Warm regards, Kilkenny Design Team!

Posted 9 months ago

“It was easy to order and delivery was very quick”

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Posted 9 months ago

Hi Janet, Thank you for your fantastic 5-star review! We're so pleased to hear that you found our ordering process easy and that your delivery was quick. Your satisfaction is our priority, and we can’t wait to serve you again soon! Best regards, Kilkenny Design Team!

Posted 9 months ago

“Delivery took some time and my item was just in the box no wrapping. I thought it could have been presented somewhat better.”

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Posted 9 months ago

“All went to plan and very pleased with my purchase!”

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Posted 9 months ago

Hi Margaret, Thank you for your fantastic 5-star review! We’re thrilled to hear that everything went to plan and that you’re pleased with your purchase from Kilkenny Design. Your satisfaction is our top priority, and we can’t wait to see you again for more delightful shopping experiences! Best regards, Kilkenny Design Team!

Posted 9 months ago

“My friends and I between us bought a beautiful Irish linen table runner and matching napkins as a wedding present for the son of another friend who lives in Australia. They are gorgeous and distinctly Irish but with a very modern, contemporary look. They were expensive but worth every penny. We are very happy with our purchase.”

Helpful Report

Posted 9 months ago

Hi there, Thank you for your fantastic 5-star review! We’re absolutely delighted to hear that you and your friends found the perfect Irish linen table runner and napkins for your gift. It’s wonderful to know that the pieces not only embody the essence of Ireland but also fit a modern and contemporary aesthetic. We truly believe that quality and uniqueness are worth every penny, and we're thrilled that you feel the same way. Your happiness with your purchase means the world to us! We look forward to welcoming you back for more beautiful finds soon! Warm regards, Kilkenny Design Team!

Posted 9 months ago

“Quick delivery and the site is easy to use. But the description of the items was not accurate so I bought extra pillow cases while they were already included in the duvet cover order. Good quality though”

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Posted 9 months ago

“Customer service very unhelpful and it seemed they didn’t have any interest in answering my question before I purchased the product. Very disappointing and unprofessional”

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Posted 9 months ago

Hi Mary Thank you for taking the time to share your experience with us. We're truly sorry to hear that you felt our customer service was unhelpful. Your feedback is invaluable, and we want to ensure that we address your concerns effectively. I can see our a member of our team discussed sizing and measurements with you via our chat function, If you have any further questions or need assistance, please don't hesitate to reach out to us directly. We're here to help and are committed to improving your experience with Kilkenny Design. Thank you for your understanding. Kilkenny Design Team

Posted 9 months ago

“In reality a really beautiful shop of high quality goods and online shopping is easy, efficient and friendly.”

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Posted 9 months ago

Hi Jacqueline, Thank you so much for your fantastic 5-star review! We're delighted to hear that you found our shop beautiful and our online shopping experience easy and efficient. Your kind words mean a lot to us, and we're thrilled you felt the friendliness of our team. We can't wait to welcome you back for more delightful shopping! Warm regards, Kilkenny Design Team!

Posted 9 months ago

Hi Jacqueline, Thank you for your wonderful 5-star review! We're so glad to hear that you found our shop beautiful and our range of high-quality goods to your liking.! We can't wait to see you again soon! Best wishes, Kilkenny Design Team!

Posted 8 months ago

“I always enjoy my shopping experiences. The customer service is top class and the delivery and returns process is very straight forwards. I love the ‘Sale Offers’ on top quality products. It’s why I keep shopping with you !!”

Helpful Report

Posted 9 months ago

Hi Fiona, Thank you so much for your fantastic 5-star review! We're absolutely thrilled to hear that you consistently enjoy your shopping experiences with us. It’s wonderful to know that our top-class customer service, along with the straightforward delivery and returns process, keeps you coming back for more. We’re also glad you love our ‘Sale Offers’ on top-quality products! Your support truly means the world to us. We can’t wait to see you again soon! Best regards, Kilkenny Design Team!

Posted 9 months ago

“The order was fulfilled accurately, and my items arrived safely and quickly.”

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Posted 9 months ago

Hi Maureen, Thank you for your fantastic 5-star review! We're so pleased to hear that your order was fulfilled accurately and that your items arrived safely and quickly. Your satisfaction is our priority, and we can't wait to serve you again soon! Best regards, Kilkenny Design Team!

Posted 9 months ago

Kilkenny Design is rated 4.5 based on 3,233 reviews