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Kingdom Appliances Reviews

4.7 Rating 1,361 Reviews
96 %
of reviewers recommend Kingdom Appliances
Company Reviews Metrics Info
4.7
Based on 1,361 reviews
Shipping & Delivery
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Kingdom Appliances Reviews

About Kingdom Appliances:

Kingdom Appliances have been successfully trading since 1991 and have proudly established themselves as one of the UK's leading suppliers of discounted and 'Graded' kitchen appliances. They specialise in the Electrolux group of brands which include AEG, Electrolux and Zanussi.

Visit Website

Phone:

01217080865

Email:

Sales@kingdomappliances.co.uk

Location:

Kingdom Appliances, 109 Amington Road, Yardley
Birmingham
B25 8EP

Write Your review

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M
Unverified Reviewer
“Kingdom Appliances have by far the best customer service I have encountered for many a year. I ordered my appliance on eBay and unlike many companies they contacted me to confirm delivery. They gave me a four hour slot but with a likely exact time. The driver contacted me to gIve me an exact delivery time one hour before delivery. On arrival he opened the package to confirm all was in order. If you want old fashioned customer care and prompt service I highly recommend you use Kingdom Appliances.”
Helpful Report
Posted 10 years ago
L Johnsen
Unverified Reviewer
“Excellent value for money and an unusual high level of customer service. The deliver what they promise and spend the time to answer your questions and keep you informed. Would not hesitate to use again or recommend. 5/5.”
Helpful Report
Posted 10 years ago
L Myers
Verified Buyer
“A great big thanks. Helpful on the phone when I enquired if the said cooker was in stock. Kept us updated on delivery time. Driver helpful, polite and on time.. I am extremely pleased with the whole process. Thank-you.”
Helpful Report
Posted 10 years ago
L Hawkins
Verified Buyer
“Simply cannot fault anything about the service from the website through ordering to delivery and the machine itself. We received regular calls regarding delivery times from both customer services and the poor driver who was stuck in traffic. The customer services were friendly, polite and clear about what would happen and when and it did. The driver was friendly and so helpful. We really cannot recommend this company highly enough. The machine itself is everything the reviews say it is and we are so happy with it. A big well done to Kingdom Appliances!”
Helpful Report
Posted 10 years ago
H Reeve
Verified Buyer
“Excellent personal customer service and their product information is very accurate - in my experience.”
Helpful Report
Posted 10 years ago
P Spicer
Verified Buyer
“Excellent service kept me informed at all times and delivery arrived on time the driver was very pleasant and full of praise for the company as I am. The washer was as stated and works well Thank you”
Helpful Report
Posted 10 years ago
S James
Verified Buyer
“Punctual, better than expected for product and good communication throughout. Would use again!”
Helpful Report
Posted 10 years ago
K Rimmer
Verified Buyer
“I contacted the company by email and they were quick to respond with helpful information. They assisted with arranging delivery to suit us. They have regular updates on ETA for delivery. Product as described. Super service overall!”
Helpful Report
Posted 10 years ago
T Clifton
Verified Buyer
“Question regarding graded tabletop dishwasher was answered in a timely manner. Confirmation email received once payment cleared. Communication regarding delivery consisted of two phone calls from Kingdom, one to confirm a date, and day before delivery to remind and estimate time, on the day of delivery a text to confirm time. Couldn't be more pleased. Thank you for a stress free purchase.”
Helpful Report
Posted 10 years ago
Mrs Hall
Verified Buyer
“I am very pleased with my Kingdom Appliances experience. They were quick to acknowledge and fulfil my order, quick to deliver and at a time when convenient to me. They were good at communication, keeping me informed at all times and the driver was obliging and courteous. The item iIordered was as described and it works well. Overall I rate this firm highly and would use them again”
Helpful Report
Posted 10 years ago
C Walton
Verified Buyer
“What a find! Great choice, service and products. Well done Kingdom I shall be back soon. Definitely 5 stars from me.”
Helpful Report
Posted 10 years ago
J Hinton
Verified Buyer
“I have bought appliances from Kingdom previously and had no hesitation in purchasing from you again. I purchased online but used the phone regarding a late change of delivery adddress. The website is easy to use. Your contact staff are extremely helpful and efficient. They seem to have 'the glass is half full attitude' which is invaluable. Delivery arrangements are spot on with up dates and reminders. The driver was very accommodating, polite and friendly. He checked that appliances were in the condition stated and removed packing carefully so that It could be replaced when I needed to transport it to a rental property I was refurbishing. Excellent service, I hope all concerned get a pat on the back. Thanks everyone. Joy”
Helpful Report
Posted 10 years ago
D Mohan
Verified Buyer
“Very happy,,,,,,the cooker we brought is lovely,,,,thank you .”
Helpful Report
Posted 10 years ago
D Hockenhull
Verified Buyer
“Nothing was too much trouble. Due to commitments I had to change the supply delivery address on 3 occasions. They kept me informed and delivered exactly when they said.”
Helpful Report
Posted 11 years ago
N Goodwin
Verified Buyer
“5 star all the way, kept in touch throughout the whole process, the item was described with a small scratch (that small you could hardly see it) would I use Kingdom again, yes without question.”
Helpful Report
Posted 11 years ago
L Hampton
Verified Buyer
“Best price I could find and delivery service was fast and flexible, would highly recommend”
Helpful Report
Posted 11 years ago
S Crichton
Verified Buyer
“Very pleased with the service. I ordered the fridge over the weekend. I got a confirmation saying that they would be in touch. Then they contacted me on Tuesday by email saying that they would deliver on the Thursday, but they would ring me on Wednesday afternoon to confirm the time slot, which they did. The time slot was one hour and they delivered within the time slot! Fantastic. The delivery driver was also polite and helpful. Just one note, be aware that they are only insured for delivery to your front door, not past that! So if you want help to get a delivery in to your house, any mishap is then down to you.”
Helpful Report
Posted 11 years ago
Mr Paul
Verified Buyer
“Very prompt service...very happy with product ticks all the boxes”
Helpful Report
Posted 11 years ago
A Rafferty
Verified Buyer
“Excellent service, delivered promptly. Would not hesitate to use Kingdom Appliances again. Many thanks, keep up the good work.”
Helpful Report
Posted 11 years ago
J Crane
Verified Buyer
“Very pleased with AEG freezer, delivery time excellent, but why was it only delivered by one man, he had trouble getting the huge freezer in the house, if we hadn't managed to get the other freezer to the pathway outside the house he could not have taken it, even though we paid for it to be taken. In the end the huge freezer was left in the middle of my kitchen for two days as I had no-one to take it down two steps to my utility room. Not very good service at all, had to wait to get people in to help me, even though I paid for this to be delivered. Other than that I am pleased with the freezer but you should ask people before hand if it needs to go down steps, he didn't even have it on a barrow.”
Helpful Report
Posted 11 years ago
Kingdom Appliances is rated 4.7 based on 1,361 reviews
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