Kiwi.com Reviews

Name: Kiwi.com
Rating: 1.95

2.0 Rating 2,092 Reviews

24 %

of reviewers recommend Kiwi.com

Company Reviews

Questions

Metrics

2.0

Based on 2,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5

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Kiwi.com 4 star review on 29th October 2026

173

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kiwi customer service number 1 (855)-264-(1722) can help travelers address reservation issues, change flight details, request cancellations, check travel credits, manage seats, and resolve baggage-related questions.”

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Posted 2 months ago

“Дякую, ще один гарний досвід . Все пройшло , як завжди , круто”

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Posted 2 months ago

“Oui impeccable”

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Posted 2 months ago

“The variety of rutes and airlines company that can be found in the app.”

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Posted 2 months ago

“Простое, понятное бронирование и регистрация рейса. В поиске доступных цен kiwi - «в первых рядах»”

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Posted 2 months ago

“Everything went smoothly. Booking was easy, all flight information was clear and accurate, and we had no issues during our trip. The whole process was simple and reliable. We would use Kiwi.com again.”

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Posted 2 months ago

“Convenient application, up-to-date updates and notifications about changes in departure times.”

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Posted 2 months ago

“Very convenient app! Kiwi.com takes care of the check-in and sends your electronic tickets. All you have to do is pack your bags and go!”

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Posted 2 months ago

“Легко, информативно, оперативно, дёшево, понятно”

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Posted 2 months ago

“Simplemente lo recomiendo.”

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Posted 2 months ago

“I’m amazed at the ease with which I was able to make my reservation and the after service support! I will highly recommend!”

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Posted 2 months ago

“I highly recommend Kiwi, I have purchased my plane tickets for the last 3 vacations on your site. As long as they keep the prices decent, I will definitely purchase again in the future.”

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Posted 2 months ago

“Kept me informed with all changes from booking to the end.i like the itinerary they provide you with which includes layovers etc and it layer out in a easily read format”

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Posted 2 months ago

“Friendly staff make me happy”

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Posted 2 months ago

“good app and friendly”

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Posted 2 months ago

“By dialing Kiwi’s main customer service official number at 1-855-730-0773tm or 1-855-730-0773 Tm (US) (Live Person), you can speak directly with a live person 24/7.By dialing Kiwi’s main customer service official number at 1-855-730-0773tm or 1-855-730-0773 Tm (US) (Live Person), you can speak directly with a live person 24/7.”

Kiwi.com 5 star review on 6th August 2026

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Posted 2 months ago

“We loved how simple everything is and the notifications that we get for every steps.”

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Posted 2 months ago

“Very easy to communicate with, they are thoughtful and send all notifications on time.”

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Posted 2 months ago

“Polecam, wszystko załatwią za ciebie, podeślą gotowe karty pokładowe ! Super wygodnie. Wszystkie informacje dotyczące lotu beda w aplikacji na bierząco.”

Kiwi.com 5 star review on 5th August 2026

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Posted 2 months ago

“Everything went well—the reservation, the payment, and the follow-up on the travel process. Thank you.”

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Posted 2 months ago

Kiwi.com is rated 2.0 based on 2,092 reviews