Konditor Reviews

Name: Konditor
Address: 63 Stamford Street, London, London Borough of Lambeth
Rating: 4.64

4.6 Rating 532 Reviews

91 %

of reviewers recommend Konditor

4.6

Based on 532 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Konditor 5 star review on 19th April 2025

Anonymous

Konditor 5 star review on 3rd April 2025

Emma Twine

Konditor 5 star review on 17th March 2025

Annette Rock

Konditor 5 star review on 12th March 2025

Katrina Goodwin-Murphy

Konditor 5 star review on 5th March 2025

Megan Macqueen

Konditor 5 star review on 2nd March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We love Konditor cakes and especially the noisette is the family favourite for birthdays. The last cake we ordered travelled with us 2,500 miles on a plane and made it to our mother’s 70th birthday in Adana, Turkey. You can’t imagine how surprised she was. Thank you for the sweet magic you bake!”

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Posted 11 months ago

Hi there, Thank you for the 5 star review! I'm so pleased that you and the family enjoyed the Chocolate Noisette cake, it's a very popular choice! That's amazing, it's so wonderful that your mother got to enjoy one of our cakes on her birthday!! Thank you, Nicole

Posted 11 months ago

“Hi. I order a cake every year for my daughter's birthday and her husband's birthday as well. I live in the US and have had the pleasure of visiting them in London when one of your cakes was delivered. So very good and a lovely presentation! Cheers. MJ Stover”

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Posted 11 months ago

Hi Mary, Thanks for such a lovely review! I'm so happy that you enjoyed your order and we hope you had a wonderful time in London!! We hope to see you order again when you're back in London! Thank you, Nicole

Posted 11 months ago

“Excellent service as usual and very friendly team!”

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Posted 11 months ago

Hi there, Thank you for the 5 star review! I'm so happy to see that you were pleased with our customer service and we hope you had a joyous experience with us!! Thank you, Nicole :)

Posted 11 months ago

“Allways the best surprise. The Lemon cake was very fresh, soft and just perfect (not to sweet). The delivery was on time, very polite, friendly and made the process even more better. From the order, to the delivery, to seeing the cake in person - always the best part of the day :)”

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Posted 11 months ago

Hi Gintare, Thank you for such a lovely review! I'm very glad to see that you enjoyed the Lemon Chiffon Cake, it's a very refreshing flavour! Also, I'm happy to see that your experience with us was a joyful one, from start to finish! Hope to see you order again soon. Thank you, Nicole :)

Posted 11 months ago

“Fresh and tasty cake, timely delivery, great comms, recommended!!!”

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Posted 11 months ago

Hi, Thank you for the 5 star review! I'm happy to see that your enjoyed your Personalised Double Chocolate Curly Whirly Cake, it's a popular flavour choice! Thank you, Nicole :)

Posted 11 months ago

“The most delicious cake I've ever eaten!”

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Posted 11 months ago

Hi there, Thank you for giving us 5 stars! So happy that you enjoyed our Vegan Chocolate Raspberry Velvet Cake, it's such a lovely option when you need a chocolate fix! Thank you, Nicole :)

Posted 11 months ago

“Konditor never lets down. Yummy and gorgeous cakes as always”

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Posted 1 year ago

Hi there, Thank you for giving us 5 stars! We're glad to see you enjoyed your Half & Half cake, the flavours picked are very moreish! We hope to see you order again soon! Thank you, Nicole :)

Posted 11 months ago

“Arrived on time and it was well packed”

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Posted 1 year ago

Hi there, Thanks for giving us 5 stars!! So happy to see that you enjoyed your Treat Time Box of 8 brownies and you were pleased with the packaging! We hope to see you order again soon :) Thank you, Nicole

Posted 11 months ago

“Super brownies, purchased in store and also arranged delivery to a friend for her birthday. Arrived safely and on time! Would strongly recommended!”

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Posted 1 year ago

Hi Joanna, Thanks for giving us 5 stars! So glad to see that your friend enjoyed the Must Have Brownie Box of 4 and I hope she had a wonderful birthday! Thank you for recommending us and we hope to see you order again soon! Thank you, Nicole :)

Posted 1 year ago

“Such delicious brownies. Bought them as a thank you gift. The only downfall was that during purchase I spent a while writing a meaningful note to the enforced character limit - and then on arrival the message was cut off short still.”

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Posted 1 year ago

Hi there, Thank you for leaving a review! I'm happy to see that you enjoyed the Bestseller Brownie Box of 4! I'm sorry to see that your gift message was cut short, I will look into this with our developers so we can make sure it doesn't happen again! Thank you, Nicole :)

Posted 1 year ago

“Cake was damaged. Very disappointed.”

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Posted 1 year ago

Hi there, Thank you for leaving a review! I'm so sorry for the condition your order arrived in, I am looking into this and making sure our courier understands the importance of delivering with care when it comes to our products! I believe your order/complaint has been dealt with by a member of staff, but please don't hesitate to get in contact if your order hasn't been dealt with or if you have any further questions! Thank you, Nicole :)

Posted 1 year ago

“The cake was delicious. Unfortunately it was a bit squashed in the box during delivery.”

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Posted 1 year ago

Hi there, Thanks for leaving us a review! I'm sorry to see how you ordered arrived, I will look into this and contact our courier to make sure that they take more care when delivering orders! I will also forward this on to our team so they can pack orders with more care. This isn't the standard we want our orders to arrive so I am sorry for this inconvenience! Again, I would like to look into this further and any further information you have on your order will be helpful! Thank you, Nicole :)

Posted 1 year ago

“Happy with the presentation and quality of the order, however it was slightly frustrating to have to wait 10-15 minutes in the store whilst one item (Half & Half cake) was being prepared as everything should have been prepared and ready to collect.”

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Posted 1 year ago

Hi Jessica, Thank you for leaving us a review! I'm glad to see that you enjoyed your Mini Number Brownie slab and your Half & Half cake! I apologise that you had to wait for your order and I will forward this on to our Bow Lane team so they can ensure all orders are ready upon collection!! Thank you, Nicole :)

Posted 1 year ago

“Tasty tasty cakes and lovely shops”

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Posted 1 year ago

Hi Christine, Thank you for the 5 star review! I'm glad you agree that Konditor do tasty cakes!! We hope you enjoyed your previous order and we hope to see you again soon :) Thank you, Nicole

Posted 1 year ago

“A great company for communication price and products. I got a 2 day delivery and was surprised how my brownies were packed. Really lovely and sturdy boxes which wouldn't look out of place in a high end shop. The brownies are delicious too. I would highly recommend this company.”

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Posted 1 year ago

Hi there, Thanks for the 5 star review!! So happy to see that you were pleased with the brownies! We appreciate your feedback and we're glad that you were happy with your order and thank you for the recommendation! We hope to see you order again soon :) Thank you, Nicole

Posted 1 year ago

“An exceptional cake to celebrate the efforts of my year 11 class recently - they adored it!”

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Posted 1 year ago

Hi there, Thank you for the 5 star review!! It's lovely to see that our cake was enjoyed by many, they deserve a celebration!! Thank you for choosing us for a wonderful celebration :) Thank you, Nicole

Posted 1 year ago

“fabulous cake, as ever. Loved by the office”

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Posted 1 year ago

Hi Simon, Thank you for leaving us a review! So happy to see that you and your office enjoyed your cake!! Thank you, Nicole :)

Posted 1 year ago

“I needed a birthday quickly and Google search sent me to Konitors website. Super easy to select a cake, personalise it and arrange for collection. The cake looked amazing, tasted great.”

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Posted 1 year ago

Hi David, Thank you for a lovely review, we appreciate it!! I'm really glad that you were able to order from us efficiently and I hope you enjoyed the Red Velvet, the Stars & Swirls border is a popular choice! Thank you, Nicole :)

Posted 1 year ago

“I have always been a huge fan of Konditor. Brilliant, friendly service from the well-informed team and of course lovely cakes! The in line experience is good, too.”

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Posted 1 year ago

Hi Andrew, Thank you for such a lovely review! So glad to see that you are a regular customer and our customer service is great!! I hope you enjoyed your order and we hope to see you order again soon! Thank you, Nicole :)

Posted 1 year ago

“I ordered a cake for a staff member! I picked up up from the store near Bank. Unfortunatley my cake delivery was late, however, they oragnised another cake for me straight away. It was so yummy. The team loved it! Thank you.”

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Posted 1 year ago

Hi there, Thank you so much for the 5 star review!! I'm so happy to see that you and your team enjoyed the Red Velvet cake, it's a delicious choice!! I'm glad that your issue got solved efficiently and we hope to see you order again soon! Thank you, Nicole :)

Posted 1 year ago

Konditor is rated 4.6 based on 532 reviews