Konditor Reviews

Name: Konditor
Address: 63 Stamford Street, London, London Borough of Lambeth
Rating: 4.64

4.6 Rating 532 Reviews

91 %

of reviewers recommend Konditor

4.6

Based on 532 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Konditor 5 star review on 19th April 2025

Anonymous

Konditor 5 star review on 3rd April 2025

Emma Twine

Konditor 5 star review on 17th March 2025

Annette Rock

Konditor 5 star review on 12th March 2025

Katrina Goodwin-Murphy

Konditor 5 star review on 5th March 2025

Megan Macqueen

Konditor 5 star review on 2nd March 2025

Anonymous

Anonymous // 01/01/2019

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“Delicious cake, great website for ordering, friendly staff on pick up.”

Helpful Report

Posted 11 months ago

Hi there, Thank you for the lovely review! I'm glad that you enjoyed the Carrot & Pistachio cake and I'm really pleased the team at our Gray's Inn Road branch were friendly and helpful! Thank you, Nicole

Posted 11 months ago

“Greate taste.”

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Posted 11 months ago

Hi Ruxandra, Thanks for the 5 stars! I hope you enjoyed our Vegan Chocolate Raspberry Velvet Cake, it's a delicious choice for a chocolate fix! Hope to see you order again soon! Thank you, Nicole

Posted 11 months ago

“I bought a cake from the shop near Waterloo, in London, and first of all the shop itself makes you want to go inside! The staff is friendly and the products look gorgeous. I got a chocolate cake for a birthday and it was delicious! Would definitely recommend and buy again”

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Posted 11 months ago

Hi Jessica, Thank you for such a lovely review! I'm so happy to see that you had a great experience with us and was pleased with the staff at our Waterloo branch! It's good to see that you enjoyed the Double Chocolate Curly Whirly cake, it's such a moreish cake so I'm glad you enjoyed! Thank you, Nicole

Posted 11 months ago

“Great cake and delivery service”

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Posted 11 months ago

Hi there, Thank you for leaving us a review! We hope you enjoyed the Personalised Curly Whirly Cake and the Bestseller Brownie Box of 4, they are such yummy options!! We're also pleased that you were happy with our delivery service and we hope to see you order again soon! Thank you, Nicole

Posted 11 months ago

“Great Service, Great product. Would reccomend to anyone.”

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Posted 11 months ago

Hi C Shenk, Thank you for the lovely review! I'm so pleased to see that you enjoyed our service and our Rhubarb Almond Tart and the Almond St Clement Tart! They are such a summery and refreshing dessert choice! We hope to see you order again soon :) Thank you, Nicole

Posted 11 months ago

“the cake was absolutely delicious”

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Posted 11 months ago

Hi Deborah, Thank you for leaving a review! I'm really glad that you enjoyed your Double Chocolate Curly Whirly and we hope to see you again to try some of our other delicious cakes! Thank you, Nicole

Posted 11 months ago

“My son is a self declared expert on brownies, and he rated the brownies from Konditor as the best he's ever tasted!”

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Posted 11 months ago

Hi there, Thank you for the lovely review! I'm so happy that we have the expert on brownies reviewing and loving our delicious brownies! We hope to see you order again soon so he can enjoy more of our brownies! Thank you, Nicole

Posted 11 months ago

“The best vegan cake I’ve ever eaten 🤩”

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Posted 11 months ago

Hi Tony, Thank you for the 5 star review! I'm so glad that you enjoyed the Vegan Chocolate Raspberry Velvet Cake, it's such a good option when you want a proper chocolate cake!! Thank you, Nicole

Posted 11 months ago

“The BEST cakes! Delicious!”

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Posted 11 months ago

Hi there, Thank you for the 5 stars! I'm so glad that you enjoy our cakes and sweet treats, all our cakes are very moreish! We hope to see you order again soon :) Thank you, Nicole

Posted 11 months ago

“Wonderful carrot cake and great service”

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Posted 11 months ago

Hi there, Thank you for the 5 stars! I'm so glad to see that you enjoyed our Carrot & Pistachio cake, it's a personal favourite of mine! Hope to see you order again soon to enjoy more of our tasty treats! Thank you, Nicole

Posted 11 months ago

“Stopped in to pick up a Rhubard cake.. good fast service. And the cake itself was delicious! Got lots of compliments from my guests. And actually value for money, whilst most other places do a 6 inch. Konditor did a 7 inch which I appreciated.”

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Posted 11 months ago

Hi Odafe, Thank you for such a lovely review! I'm so pleased that you were happy with our service, I'll forward this on to our team! I'm glad that you and your guests enjoyed the Rhubarb & Rose cake, it's a very delicious cake indeed! Also, the photo you attached with the spread for you and your friends looks so wonderful! Thank you, Nicole

Posted 11 months ago

“I live in Canada and frequently order cakes from Konditor for family in London UK … the website is confusing and very time consuming when the order is originating outside the UK but for UK delivery . Surely this can be improved.”

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Posted 11 months ago

Hi Charles, Thank you for leaving us a review! I am sorry to see that you had a bad experience when ordering from our website and if you have any further feedback on how we can make ordering online easier then please don't hesitate to contact via email at hello@konditor.co.uk! We appreciate all feedback and if you wish to order from us again, we are more than happy to take your order over the phone on 0207 6333 333! We hope the family enjoyed the cake! Thank you, Nicole

Posted 11 months ago

“I hate that you use Shopify for payment but at least when I rang to correct the order someone helpful responded!”

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Posted 11 months ago

Hi there, Thank you for finding the time to leave a review! I'm sorry that you had a bad experience when you ordered online and we appreciate all feedback, so this will be taken further to see how we can improve! It's great to see that your problem got resolved and I hope you enjoyed your Curly Whirly cake! If you have any further feedback about your experience with Shopify, please don't hesitate to email hello@konditor.co.uk! Thank you, Nicole

Posted 11 months ago

“Konditor's service was excellent, with good delivery and a high quality cake. It was very easy to order from them online and the cake was exactly as we imagined it.”

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Posted 11 months ago

Hi there, Thank you for such a lovely review! We really hope you enjoyed the Lemon Chiffon cake, it's a very light and refreshing cake we do! I'm pleased that you were happy with our service and delivery! Thank you, Nicole

Posted 11 months ago

“The most delicious red velvet cake! Can’t wait to come back and try the rest of the shop.”

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Posted 11 months ago

Hi there, Thank you for 5 star review! The Red Velvet cake is a very delicious choice and I'm so glad you enjoyed it! Can't wait for you to come and try our other fabulous cakes! Thank you, Nicole

Posted 11 months ago

“The occasion was for my daughter' s birthday.her favourite is the wheat free chocolate and noisette cake . It is always perfect and tasty”

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Posted 11 months ago

Hi Marie, Thank you for the 5 star review! I'm really glad that you and your daughter enjoyed the Chocolate Noisette cake and I hope she had a wonderful birthday! Thank you, Nicole

Posted 11 months ago

“Excellent service. Amazing cake. Highly recommend”

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Posted 11 months ago

Hi Susan, Thank you for the 5 star review! I'm so happy to see that you were pleased with the service and the Carrot & Pistachio cake! That cake is a very popular one and my personal favourite. We hope to see you order again soon! Thank you, Nicole

Posted 11 months ago

“Delicious gift”

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Posted 11 months ago

Hi there, Thank you for the review! I'm so glad that you enjoyed the Brownie Slab, it's a wonderful gift idea for sure! Thank you, Nicole

Posted 11 months ago

“Perfect! Taste and delivery were absolutely perfect, thank you!”

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Posted 11 months ago

Hi there, Thank you for the 5 stars! We are very glad that you enjoyed your order and we hope to see you order again soon! Thank you, Nicole

Posted 11 months ago

“Amazing cake!!!”

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Posted 11 months ago

Hi Asta, Thank you for the 5 stars!! We are so pleased that you enjoyed your cake, it's a good option for a chocolate fix! Thank you, Nicole

Posted 11 months ago

Konditor is rated 4.6 based on 532 reviews