Konditor Reviews

Name: Konditor
Address: 63 Stamford Street, London, London Borough of Lambeth
Rating: 4.64

4.6 Rating 531 Reviews

91 %

of reviewers recommend Konditor

4.6

Based on 531 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Konditor 5 star review on 19th April 2025

Anonymous

Konditor 5 star review on 3rd April 2025

Emma Twine

Konditor 5 star review on 17th March 2025

Annette Rock

Konditor 5 star review on 12th March 2025

Katrina Goodwin-Murphy

Konditor 5 star review on 5th March 2025

Megan Macqueen

Konditor 5 star review on 2nd March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It’s a lovely store & would recommend it to anyone but I do think you chocolate chip cookies are too expensive. In Ile & steen you can buy a lovely cookie for just £1.85”

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Posted 5 months ago

Hi, Thanks for the review! I'm pleased to hear that you had a great experience at our Bow Lane branch, they are a lovely bunch! We appreciate all feedback, so I will pass this on so we can see what we can do :) Thank you, Nicole

Posted 5 months ago

“Excellent products and excellent service”

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Posted 5 months ago

Hi, Thanks for leaving us a review! I am pleased that you are happy with your order and the service you received from us and we hope you enjoy all future orders :) Thank you, Nicole

Posted 5 months ago

“Love Konditor and Cook for all occasions ! Delicious and fun!”

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Posted 5 months ago

Hi Wei, Thanks for leaving us a review! It's great to see that you are a fan of Konditor, it's great for when you want a sweet treat or to give a gift to a loved one :) Thank you, Nicole

Posted 5 months ago

“Very easy ordering and collection process.”

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Posted 5 months ago

Hi, Thanks for the 5 stars! I am so glad that you had a good experience with us, from ordering through to collecting! I hope you enjoyed your order :) Thank you, Nicole

Posted 5 months ago

“Amazing amazing amazing”

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Posted 5 months ago

Hi, Thanks for leaving us a review! I am so happy to see that you are a fan of Konditor and we hope you become a regular with us to try some more delicious treats :) Thank you, Nicole

Posted 5 months ago

“Beautiful and delicious cake.”

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Posted 5 months ago

Hi, Thanks for the 5 stars! It's great to see that you loved our Curly Whirly cake, this is a fan favourite and definitely a popular option :) Thank you, Nicole

Posted 5 months ago

“Regardless of what time of year I visit Konditor, it's never let me down!”

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Posted 6 months ago

Hi Ajay, Thanks for the 5 stars! I am so pleased that you are a regular customer with us and have always had a great experience with Konditor! We hope to see you order again soon to try some of our yummy Christmas range :) Thank you, Nicole

Posted 6 months ago

“I live in Scotland so cannot regrettably try any of the cakes. We do enjoy the amazing mince pies and about to try brownies.”

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Posted 6 months ago

Hi Patricia, Thanks for leaving us a review! I'm sorry that you can't try any of our cakes, but if you ever take a trip to London, we are more than happy to welcome and serve you!! At least you can try our yummy mince pies and brownies :) Thank you, Nicole

Posted 6 months ago

“Great staff”

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Posted 6 months ago

Hi Christian, Thanks for leaving us a review! It's great to see that you had a lovely time at our Gray's Inn Road branch! We hope to see you pop in again soon :) Thank you, Nicole

Posted 6 months ago

“efficient ordering and nice shops”

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Posted 6 months ago

Hi, Thanks for the 5 stars! I am so pleased that you had a good experience with us and we really hope you enjoyed your order, the Carrot & Pistachio is a personal favourite of mine :) Thank you, Nicole

Posted 6 months ago

“Collected Monday morning and immediately stored in the fridge to use the following day. Unfortunately most raspberries were moldy by the morning. No replacement available in store so we were offered smaller cakes to compensates. Consequently there were no anniversary celebration notes on the cakes as a result. Very disappointing.”

Helpful Report

Posted 6 months ago

Hi Mehdi, I'm so sorry that your order wasn't up to our usual standard or quality, the use of fresh fruit on our cakes is something that we are looking on changing as it fresh raspberries do hold a short shelf life. I will look into this and discuss with the kitchen about the mouldy raspberries as this shouldn't have been given out in this condition! Furthermore, I'm sorry that the store were unable to replace the cake but this is due to our larger cakes being made to order and therefore, they are not available on the day. I completely understand your disappointment as I would feel the same in this situation. If you have any other feedback to provide, please email hello@konditor.co.uk so we can find a way to look into this further. Thank you, Nicole

Posted 6 months ago

“Konditor prepares orders on time and collection experience always is without issues. The staff is very nice and polite.”

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Posted 6 months ago

Hi, Thanks for leaving us a review! I am pleased to see that you had a good experience ordering and collecting with us! The staff at Cornwall Road are lovely and are always happy to help you :) Thank you, Nicole

Posted 6 months ago

“Love Konditor. But the red velvet cake was a disappointment”

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Posted 6 months ago

Hi, Thanks for leaving us a review! I am so glad that you are a fan of Konditor, we love having regular customers! I'm sorry that the Red Velvet wasn't up to our usual standard or quality, if you have any further feedback on how we can improve then please email hello@konditor.co.uk :) Thank you, Nicole

Posted 6 months ago

“It's absolutely tasty and super fresh. The icing tastes like Philadelphia cheese and doesn't have that sickly sweet taste. I purchased it for my boyfriend's birthday, and everybody enjoyed it! The sponge was incredibly soft and moorish. Highly recommend :-)”

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Posted 6 months ago

Hi, Thanks for leaving us a review! I am so pleased that you enjoyed our Frosted Victoria Sponge, it's a fan favourite for sure! A great choice for a light and delicious treat. We hope to see you order again soon :) Thank you, Nicole

Posted 6 months ago

“I really like the pumpkin pie. It's not overly mushy. I buy one every year. However, you should sell it through the Christmas season, not just until the end of November. It is as much a Christmas thing as it is an Oct/Nov and Thanksgiving thing (for Americans, at least, many of whom live in London, like me).”

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Posted 6 months ago

Hi Eric, Thanks for the 5 stars! I am so pleased that you are a fan of our Pumpkin Pie, it's definitely a tasty autumnal treat! We would love to have it through the Christmas season but unfortunately, we have to swap it out for Christmas goodies! Thank you, Nicole

Posted 6 months ago

“The most excellent staff, fantastic cakes and brownies. The coffee is superb”

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Posted 6 months ago

Hi, Thanks for leaving a review! I am so pleased that you had a great experience with our Bow Lane branch, they are a lovely bunch! We hope to see you pop in again soon for another coffee and maybe a sweet treat :) Thank you, Nicole

Posted 6 months ago

“Excellent bakery with fantastic customer service”

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Posted 6 months ago

Hi, Thanks for leaving us with a review! We are so pleased that you enjoyed your order with us, the Carrot & Pistachio cake is a personal favourite of mine! We hope to see you order again soon :) Thank you, Nicole

Posted 6 months ago

“Great cakes and products - better quality and value than high street chains”

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Posted 6 months ago

Hi, Thanks for the 5 stars! I am so pleased that you are a fan of Konditor and we hope you enjoyed your order! Hope to see you order again soon :) Thank you, Nicole

Posted 6 months ago

“v good mostly”

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Posted 6 months ago

Hi, Thanks for leaving us a review! I'm pleased that you enjoyed your order and we hope to see you order again with us soon! If there's any feedback on how we can improve for next time, please email hello@kondior.co.uk :) Thank you, Nicole

Posted 6 months ago

“Lovely coffee, lovely cakes, lovely people x”

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Posted 6 months ago

Hi, Thanks for the 5 stars! I am so pleased that you had a great time at our Gray's Inn Road store. We hope you enjoyed your order and we hope to see you pop in again soon! Thank you, Nicole

Posted 6 months ago

Konditor is rated 4.6 based on 531 reviews