L.A. Design Concepts Reviews

4.9 Rating 896 Reviews
99 %
of reviewers recommend L.A. Design Concepts
4.9
Based on 896 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Would definitely use again.
Helpful Report
I worked with Matthew and he kept in touch routinely about the backordered fabric for our recliner. Good company to work with and happy with my purchase.
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Helpful, courteous & expedient. What else needs to be said? Thank you.
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Great customer service they reached out to make sure I ordered correctly!
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Great customer service! My order was large, so they checked to make sure I had seen a sample, and calculated accurately the number of rolls needed. Once verified, they immediately submitted the order. It arrived directly from England far sooner than expected and was excellent quality.
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Very responsive and helpful team. High quality product.
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I was pleased with my experience.
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Love this place! They have amazing paper for great prices!
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Wonderful customer service! I would highly recommend using LA Design Concepts!
L.A. Design Concepts 5 star review on 25th July 2023
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Excellent, attentive service. Very pleased.
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Diane was so patient, kind and wonderful to work with!!!
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Requested a final price for a particular fabric and was responded to quickly with the price, discount, and free shipping. Ordered it, reviewed it in no time. Customer service excellent.
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Super helpful when I had a question. Customer service was excellent.
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Excellent customer service, communication and helpfulness. Top notch.
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Diane was so great to work with and super responsive. Overall a very good customer experience.
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Order shipped promptly. Confirmation of order details was requested for accuracy of the order.
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I was amazed to find that the grass cloth paper that was out of stock at two other sources was fully stocked and shipped immediately from LA Design Concepts. I was also pleasantly surprised to have a real person to talk to about my project. Diane saved the day when I ran out of paper and was able to immediately place the order to get it shipped within days. LA Designs will be my go to moving forward!
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I was very to reach a nice gentleman named Matthew who was helpful, pleasant, Knowledgeable and found the material that I needed and quickly solved my problem.
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I have purchased many different papers and fabrics from Diane and they all arrived when she said they would and were perfect. I highly recommend this super simple way to get exactly what you want at a good price .
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I have ordered wallpaper for three rooms in my new home. The wallpaper, customer service and delivery are all exceptional. Each room has morphed into greater beauty.
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L.A. Design Concepts is rated 4.9 based on 896 reviews