L.A. Design Concepts Reviews

Name: L.A. Design Concepts
Rating: 4.94

4.9 Rating 1,031 Reviews

99 %

of reviewers recommend L.A. Design Concepts

4.9

Based on 1,031 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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L.A. Design Concepts 5 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

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“Great selection, fair prices but the customer service is just exceptional. So nice, so helpful, so quick to respond. Highly, highly recommend. Thanks, Matthew!”

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Posted 8 months ago

“Thank you for getting the wallpaper out so quickly. Love the personal customer service and the fact that a person answers the phone and handles business asap!”

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Posted 8 months ago

“Customer service was very helpful and were able to help me track down a specific fabric, would recommend LA Design Concepts as a great resource for designers and customers”

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Posted 9 months ago

“Very helpful with wallpaper order, thank you!”

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Posted 9 months ago

“Great selection of fabrics and fast delivery”

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Posted 9 months ago

“Everything was as ordered and arrived quickly.”

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Posted 9 months ago

“Good service , fast shipment ! Thank you”

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Posted 9 months ago

“Exceptional customer service!! Matthew was so helpful and kept me informed of the status of my order. Will order here again for any wallpaper needs!”

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Posted 9 months ago

“Great quality, Fast delivery.”

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Posted 9 months ago

“Had an issue with the one of the rolls of paper ( which came from Cole and Son in London). LA Design got the issue fixed and stayed on top of it till the new replacement roll was delivered.). I will definately buy from them again. Best service . Thank you Matthew, I am grateful for all you did.”

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Posted 9 months ago

“I amvery grateful to Dianne who was very very helpful. Thanks.”

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Posted 10 months ago

“LA Design has a wide range of offerings. They are always courteous and helpful. I am very happy with their service.”

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Posted 10 months ago

“Wonderful customer service!”

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Posted 10 months ago

“They really helped about the quantity and a great supporte service.”

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Posted 10 months ago

“Fantastic as always!”

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Posted 11 months ago

“Service was top notch!”

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Posted 11 months ago

“Ordered Morris and Co wallpaper for my bathroom. Dianne my product advisor was very responsive and made sure I had the right amount. Wallpaper arrived really quickly. Would definitely buy from them again!”

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Posted 1 year ago

“Wonderful to actually talk to someone and Matthew was a great communicator. Seamless transaction!”

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Posted 1 year ago

“It's a pleasure to work with LA Design Concepts. I often order fabric samples and fabric yardage and am always pleased by their efficient ordering process. If an ordered is delayed, they are always providing regular updates so as not to keep one guessing. Not to forget mentioning, their top notch selection of designer fabrics.”

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Posted 1 year ago

“A vast array of fabrics and wallpaper and the website is easy to navigate. Shipping exceeded my expectations. Exemplary customer service. Overall a great experience and I would definitely recommend LA Design Concepts.”

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Posted 1 year ago

L.A. Design Concepts is rated 4.9 based on 1,031 reviews