L.A. Design Concepts Reviews

Name: L.A. Design Concepts
Rating: 4.94

4.9 Rating 903 Reviews

99 %

of reviewers recommend L.A. Design Concepts

4.9

Based on 903 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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L.A. Design Concepts 5 star review on 10th January 2024

Tami L

L.A. Design Concepts 5 star review on 19th December 2023

Richard C

L.A. Design Concepts 5 star review on 14th December 2023

Sandra C

Anonymous

Anonymous // 01/01/2019

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“Great customer service and fast shipping!”

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“Dianne and Matthew went way out of their way to help with my orders, and the fabrics I purchased are exquisite. Highest kudos to LA Design!”

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“Courteous and Professional”

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“Excellent service. quality fabric. Incredible selection.”

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“From select to ordering to delivery the process was attentive and smooth. Will be using LA Design again.”

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“such good customer service to check with me before I ordered over $1200 in wallpaper!!!”

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“Had a very positive experience. Everything was as promised. Betty Lemons”

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“Wonderful selection of designer fabrics with ease of ordering & prompt delivery”

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“Excellent, efficient customer service.”

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“Gorgeous rich paper .Speedy delivery”

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“Great service - will go the extra mile to find the fabric you are interested in- very quick turnaround-”

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“Great customer service and wallpaper shipped quickly and arrived in perfect condition.”

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“The fabric is beautiful and shipping was swift and professionally packaged. Thank you!”

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“Hello! Diane was fantastic to deal with. Thank you very much. If I need fabric again I wouldn't hesitate to contact her/LA Design Concepts.”

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“The wallpaper that I ordered was on backorder resulting in a 4-6 week delay, but that was not noted on the website. With that said, that information was provided to me less than 12 hours after the initial order and great white glove service was provided by Matthew when I had questions. I enjoy the designer options that LA Design Concepts orders and I will utilize them again.”

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“Loved working with LA Design Concepts! Super fast shipping and they even reached out to ensure I had the appropriate amount of wallpaper. Thank you!”

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“Had some initial conversations with customer service about a special order item. They were very helpful and followed up with me during the process. Would recommend!”

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“Matthew was very helpful. Thank you.”

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“I have used LA Design Concepts and always received my fabric as expected and on time. Recently ordered a very large fabric order. I received a cutting in a timely fashion. Customer service person was excellent and the order arrived quickly.”

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“Dianne is extremely helpful, thorough, and prompt. She has been great at liaising on my behalf with designers. Love working with her for my textile and wallpaper needs!”

L.A. Design Concepts 5 star review on 9th March 2023

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L.A. Design Concepts is rated 4.9 based on 903 reviews