“all items delivered on time as promised. Have not yet used products as it has been too dry for seed to germinate. Will have seed and fertilser used as soon as we get some signifuicant rain.”
“Great information and range of products. Easy to understand instructions and a website that has a wealth of information. Delivery of product was rapid and arrived as expected.”
“I found the advice about weed control, on your online very helpful also. The advice was quite extensive and I felt much more confident about what I was doing. The updates and information on the website are great too!”
“Conflicting information given as to sowing times which stated April but then upon inquiry stated for best results, sow in May onwards. We have been told the seed sowed to the specifications given may not germinate till summer so now have a wet patch of soil waiting to germinate. If the seed is germinated by heat alone, then this is going to be difficult as the temperatures suggested should be 15 degrees consistently which even for a UK summer is a stretch. This was expensive seed and so the information (no such sowing details on the bag) was contradictory. The company then suggested we re-seed in summer. Not impressed.”
Thank you for your feedback, and we're sorry to hear that your experience hasn't met expectations.
Shaded lawn seed mixes can behave differently to standard mixes, as they rely more on consistent ground temperatures for germination and can take a little longer to establish.
We appreciate your comments, and we’ve also reached out to you via email to see if there’s anything more we can do to help, or please don’t hesitate to get in touch with us at customersupport@lawnsmith.co.uk if we can assist further.