“Fertiliser results have always been good, albeit a little bit on the pricey side. Other Lawnsmith products I find too expensive and buy similar products elsewhere.”
Thank you for your review. We're glad to hear you have had good results from our fertilisers. We work hard to ensure our products are made with quality ingredients and provide reliable results, while always reviewing our pricing to offer the best possible value for our customers.
“A business which seems to upped its game in the last year year. Superb products which work plus useful and informative guides to help you maintain your lawn.”
“Easy to order, arrived on time and in good condition due to superior packaging. I do enjoy the email updates which helps refresh ones memory concerning all things lawn related.”
Thank you for taking the time to share your experience, Nigel. We’re glad the ordering was easy, the delivery arrived on time in good condition, and that our email updates are helpful. 😊
“My last order was incomplete. The fertiliser was not included in the delivery and I had to contact you inform you of your omission. Just as well because otherwise I would still be waiting for delivery.”
Thank you for your feedback. We understand how frustrating it must have been to discover the fertiliser was missing and then have to contact us to arrange for the issue to be resolved. This is not the standard of service we aim to provide.
We appreciate you bringing the matter to our attention, and we're sorry for the disappointment caused.
“The product gave excellent results, however I found mixing the granules was better achieved in small amounts in a measuring cup then placed into a sprayer then shake 👍”
Thank you for your feedback. We’re glad to hear you achieved excellent results. Your tip about mixing smaller amounts in a measuring cup before transferring to a sprayer is really useful, and we appreciate you sharing that 👍😊
“Have now used the winter fertiliser and now the spring one, great results will definitely use again. I have plenty of bare patches in my grass so I will be purchasing some grass seed.
Unfortunately the spring feed had burst open upon delivery but luckily not much had been lost”
Thank you for your feedback! We’re glad to hear the winter and spring fertilisers have given you great results and that you’ll be using them again.🍃
We’re sorry to hear about the spring fertiliser arriving damaged, we appreciate you letting us know.
If possible, could you share a photo of the damage to customersupport@lawnsmith.co.uk. We would like to look into this further and resolve this for you.
We look forward to hearing from you.
Thank you for your feedback! We're glad to hear that you were happy with our quick and efficient delivery service. We'd love to hear how the seed has performed once you've had a chance to sow it and see the results. ⭐😊
