“Amazing product. Put it on my new seed after shoots came through and the grass went bonkers. Lush grass now puts the rest of the lawn to shame. Highly recommended.”
“Products easily ordered, dispatched quickly, arrive in good order. Monthly emails keep you up to date with how you should be looking after your lawn.”
Hi there,
Thank you for sharing your experience with us, and I'm sorry to hear that the product hasn't delivered the results you were hoping for despite following the instructions.
If you'd like, we would love to assist you further to identify any underlying issues or additional steps that might help achieve the best results for your lawn. Please feel free to reach out to us directly at customersupport@lawnsmith.co.uk.
Laura
Lawnsmith
Hi Daniel
Thank you for taking the time to share your feedback, however we're really sorry to hear that the product didn’t meet your expectations.
Depending on the current condition of a lawn, results can vary. This product is designed to support and maintain healthy lawns, so if your grass was already in good condition, the improvements may be more subtle. In some cases, additional steps may be needed to achieve the best results, especially if the lawn has underlying issues.
We appreciate your feedback and hope this helps clarify things a little.
Hi Chris
Thanks very much for taking the time to share your feedback, and we appreciate your understanding.
Glad that we were able to sort things for you, and I'll be sure to share your feedback with the team.
Warm regards,
Laura
Lawnsmith
Hi Richard,
Thank you for your fantastic review, we really appreciate it! We're thrilled to hear that your grass seed is germinating quickly and looking great.
Warm wishes,
Laura
Lawnsmith
