Leader Stores Reviews

Name: Leader Stores
Address: Leader Stores,103 Whitby Street South,Hartlepool, Hartlepool
Rating: 3.44

3.4 Rating 681 Reviews

58 %

of reviewers recommend Leader Stores

3.4

Based on 681 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 17%
Accurate And Undamaged Orders	Greater than 35%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0845 054 3500

Email:

garymurray@leadergroup.co.uk

Location:

Leader Stores,103 Whitby Street South,Hartlepool
Hartlepool
TS24 7LH

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Leader Stores 1 star review on 15th March 2024

Mrs Patricia Pitkethly

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from this company. Initially I had a problem with the delivery charge because I am based in N Ireland. After several attempts I contacted customer services and was able to use the online ordering. The item arrived the day after it was supposed to but it was in perfect condition and I got it at a great price, having searched the Internet for days. A lot of companies won't even consider sending to Northern Ireland so worth 5 stars for that alone.”

Helpful Report

Posted 9 years ago

Good afternoon Colette Thank you for taking the time out of your day to send us your review. Your feedback is always very much appreciated. We are glad we were able to supply exactly what you needed. Kind regards

Posted 9 years ago

“The website was easy to order from and the product arrived very well packed and on time. Will be ordering again.”

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Posted 9 years ago

Good afternoon Michelle Thank you for leaving us your review, we're glad you were happy with the service. Kind regards

Posted 9 years ago

“I bought a large outdoor cushion storage bag. It arrived on time ,very good quality,and competitively priced I would use Leaders again.”

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Posted 9 years ago

Good afternoon Paul Thank you for taking the time to leave us your review - we're glad you are happy with your purchase. Kind regards

Posted 9 years ago

“I bought a large outdoor cushion storage bag. It arrived on time ,very good quality,and competitively priced I would use Leaders again.”

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Posted 9 years ago

Good morning Paul Thank you for leaving us your review. We're glad you are happy with your purchase. Kind regards

Posted 9 years ago

“Excellent customer service even though it was only a small order. Products arrived intact and promptly. By far the best value compared to other sites selling the same product.”

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Posted 9 years ago

Hello Jennifer, Many thanks for your comments and we really appreciate your feedback. We are glad that you found our service to be a success and we will continue to offer this high quality service with any future order. Many Thanks, Dan Winters, Leader Stores

Posted 9 years ago

“The item wasn't available elsewhere and it was easy to order and delivered quickly.”

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Posted 9 years ago

Good morning Tim Thank you for leaving us your review. We're glad we were able to supply exactly what you needed. Kind regards

Posted 9 years ago

“I was impressed with Leader Stores. Their prices are competitive, navigating and ordering from their site is easy, tracking information is excellent and delivery is very speedy.”

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Posted 9 years ago

Hi Felicity Thank you very much for leaving us your review. We're glad you were happy with the overall service and we hope to see you again in the future. Kind regards

Posted 9 years ago

“Excellent prompt delivery and the lights are fantastic. Couldn't recommend this company enough. Thank you Leader Stores.”

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Posted 9 years ago

Hi Derek Thank you for taking the time out of your day to leave us your review. Your feedback is always very much appreciated. Kind regards Shaun

Posted 9 years ago

“Looking for good quality doors at a reasonable price and found the Shaker 4 panel door with clear glass, ideal for our new bungalow. Quick delivery and very well packaged, no problems at all. Thanks.”

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Posted 9 years ago

Good afternoon Gillian Thank you sending us your review, we always appreciate our customers feedback. We're glad you are happy with our service, and with the products you received. Kind regards

Posted 9 years ago

“Love my white hi gloss floor..speedy delivery perfect..”

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Posted 9 years ago

Good afternoon Margaret Thank you for leaving us your review, it's always appreciated. We're glad you're happy with your flooring :) Kind regards

Posted 9 years ago

“This company is extremely helpful and veryvefficuent.”

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Posted 9 years ago

Good morning Barbara Thank you for leaving us your kind review, we always appreciate your feedback on our performance. Kind regards

Posted 9 years ago

“Absolutely delighted with my artic white high gloss flooring, my livingroom is stunning, my partner purchased the silver grey high gloss for his home , which is also stunning. I will be purchasing the silver grey myself for my kitchen and hallway. Delivery was very quick and everything was well packed, hence no damages at all. once again many thanks”

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Posted 9 years ago

Good morning Thank you very much for taking the time out of your day to leave us your review. Your feedback is always appreciated and we're glad you were happy with your purchase. Kind regards

Posted 9 years ago

“We ordered a garden door and we live in north east Scotland. My Husband went on line saw a suitable door and ordered this item and hey presto it arrived reasonably soon after; with tracking information which was very helpful. Net result was a painless shopping experience. Our thanks. From the Russell family.”

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Posted 9 years ago

Good morning Susan Thank you for taking the time out of your day to leave us your review. We are glad you're happy with your purchase, we hope to see you again soon. Kind regards

Posted 9 years ago

“Product excellent value for money. Great to have free delivery would certainly use you again and recommend you to friends.”

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Posted 9 years ago

Hi Bryony Thank you for taking the time out of your day to leave us your review. Your feedback is always appreciated. Kind regards

Posted 9 years ago

“quick free delivery, quality products at quality prices”

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Posted 9 years ago

Hi Tony Thank you for taking the time the leave us your review. It's always appreciated. Kind regards

Posted 9 years ago

“The door that I ordered is superb with a good smooth finish. Leader stores were very quick to contact me when there was a slight delay in my delivery. All in all a great store to deal with”

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Posted 9 years ago

Hi Brenda Thank you for leaving us your review, your feedback is always very much appreciated. Kind regards

Posted 9 years ago

“Great service and delivered when they said it would be. Will be back again for more products.”

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Posted 9 years ago

“Fantastic service! I did not expect to receive my order so quick. Well done!”

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Posted 9 years ago

“good value good service,will use again”

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Posted 9 years ago

“Very satisfied with my order. Quick delivery and very helpful staff. Well done.”

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Posted 9 years ago

Leader Stores is rated 3.4 based on 681 reviews