Leader Stores Reviews

Name: Leader Stores
Address: Leader Stores,103 Whitby Street South,Hartlepool, Hartlepool
Rating: 3.45

3.5 Rating 679 Reviews

58 %

of reviewers recommend Leader Stores

3.5

Based on 679 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 17%
Accurate And Undamaged Orders	Greater than 35%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0845 054 3500

Email:

garymurray@leadergroup.co.uk

Location:

Leader Stores,103 Whitby Street South,Hartlepool
Hartlepool
TS24 7LH

Write Your review

Tell us how Leader Stores made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Leader Stores 1 star review on 15th March 2024

Mrs Patricia Pitkethly

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Delivered very quick. Really happy with everything”

Helpful Report

Posted 8 years ago

Hi Christine, Thanks for the wonderful feedback, we really appreciate it! Hope your products were to your liking. Thanks, Gary Murray LEADER STORES

Posted 8 years ago

“Very helpful on the telephone after confusion on the website. The item was delivered the next day - most efficient - and then another of the same delivered two day after. Telephoned to explain the second one was obvioulsy a mistake but had to hold on the phone for too many minutes to let them know.”

Helpful Report

Posted 8 years ago

Good Afternoon Roy, Thanks for the lovely feedback, I appreciate you taking the time to do so. Apologies if the same item has arrived twice, I'll have the Customer Services team contact you to sort this out and collect on a day which is convenient to you. Hope you liked the products! Many Thanks, Gary Murray LEADER STORES

Posted 8 years ago

“Great service and value for money”

Helpful Report

Posted 8 years ago

Hi Chris, I'm glad you found the service great and thanks for the feedback. Many Thanks, Gary Murray LEADER STORES

Posted 8 years ago

“We found the whole process stress free, we ordered on line and waited until it was delivered and then, hey presto our new shed door arrived. Very good quality and competitively priced Our regards The Russell family”

Helpful Report

Posted 8 years ago

Good Afternoon Susan (And Family!), We are really pleased you found the order process stress free, I hope the door looks great in your home and hope that we hear from you again in the future if there is anything else you need! Many thanks for the feedback too. Kind Regards, Gary Murray LEADER STORES

Posted 8 years ago

“I have been using this product for a few weeks now and feel that it is excellent to clean my wooden floors. You get a great shine from your floor and it is extremely easy to use. You don't need any water and spray the product straight onto the floor. Great value for money and I would definitely purchase this again.”

Helpful Report

Posted 8 years ago

Good Afternoon Kay, Wow, that is some brilliant feedback on a very popular product! Hopefully you come back for more!! Many Thanks, Gary Murray LEADER STORES

Posted 8 years ago

“Excellent service and value for money”

Helpful Report

Posted 8 years ago

Good Afternoon Chris! Thanks for the fantastic and swift feedback. We appreciate it. Hope you were happy with the product too! Thanks, Gary Murray LEADER STORES

Posted 8 years ago

“Goods arrived as expected and all in good condition.”

Helpful Report

Posted 8 years ago

Good Morning Colin, Thank you for the wonderful feedback, I really appreciate you taking the time to leave us this. Hope we hear from you again soon! Many Thanks, Gary Murray LEADER STORES

Posted 8 years ago

“Smooth running transaction with prompt delivery.”

Helpful Report

Posted 8 years ago

Hi Deborah, Thank you for the great feedback, it is really appreciated. I hope that your items look great in your home and you are happy with the purchase! Many Thanks, Gary Murray LEADER STORES

Posted 8 years ago

“Fantastic service , quick and efficient and on top of that the product was even better that I expected. Will definitely buy from you again. Thank you.”

Helpful Report

Posted 8 years ago

Good Afternoon Maureen, Wow! Thanks for the brilliant feedback on your order, I really appreciate it. We're as delighted as you are that your product exceeded expectations, this is what we strive for with every order! Hopefully we'll hear from again you very soon! Many Thanks, Gary Murray LEADER STORES

Posted 8 years ago

“the delivery was quick and very good. i have already recommended leader doors to a friend and i will be using them again.”

Helpful Report

Posted 8 years ago

Hi Julie, Wow, great thanks! We really appreciate the great feedback and are glad you were really happy with the service provided! Many Thanks, Gary Murray Leader Stores

Posted 8 years ago

“Amazed by the quality of the gazebo. Easy to order and arrived in a couple of days. Would happily recommend and use them again.”

Helpful Report

Posted 8 years ago

Good Morning Jane, Thanks for the fantastic feedback! We're really pleased that you are happy with the product you ordered and hope to hear from you again soon! Thanks, Gary Murray Leader Stores

Posted 8 years ago

“very good service and lovely products”

Helpful Report

Posted 8 years ago

Good Morning Shirley, Glad you liked the products and I'm glad the service was great for you, hopefully your products look great in your home! Many Thanks, Gary Murray Leader Stores

Posted 8 years ago

“I purchased flooring I immediately received an email confirmation which was followed by a delivery date. The quality price and service were excellant”

Helpful Report

Posted 8 years ago

Hi Maureen, Thanks for the fantastic feedback. I really do hope that you liked the flooring and it looks great when fitted! We'd definitely love to see it in action, make sure you send us some nice photos if you have time and we may even do a feature on it for you! Thanks, Gary Murray Leader Stores

Posted 8 years ago

“Absolutely stunning. The whole set looks very stylish in my modern garden. The seating is exceptionally comfortable. Excellent purchase!”

Helpful Report

Posted 8 years ago

Hi Tea, Thanks for the fantastic feedback on our Richmond Verano Aqua Garden Sofa Set, we're really pleased you like it, and we agree it is really comfortable, especially nice to relax on a warm summers day! Hope you get some more use out of it before the cold winter comes in, but there's always next year! Thanks, Gary Murray Leader Stores.

Posted 8 years ago

“Great guys to deal with. Made a 200 mile round trip to get the exact laminate flooring we wanted in our home (picked up a couple of bargain doors in the process). Delivery arrived as agreed. Couple of damaged packs were promptly replaced without causing us any delay. Would love to shop there again. Great company.”

Helpful Report

Posted 8 years ago

Hi A Jawed, Thanks for the fantastic feedback, I'm really glad we could be of assistance with your order and glad you liked the products! Thanks, Gary Murray Leader Stores

Posted 8 years ago

“Great service right from the start. Its nice to deal with a company that actually cares. Keep up the good work.”

Helpful Report

Posted 8 years ago

Hello Brian, Thank you for your kind review, we are glad that you were happy with our service. Kind Regards, Dan Winters, Leader Stores

Posted 8 years ago

“Very quick delivery excellent products at great prices”

Helpful Report

Posted 8 years ago

Hello Robert, Thanks again for your kind comments! We are glad that you are happy with our service. Kindest Regards, Dan Winters, Leader Stores

Posted 8 years ago

“Quick service at good prices”

Helpful Report

Posted 8 years ago

Good morning Peter Thank you for taking the time to leave us your review. Your feedback is always appreciated. Kind regards

Posted 8 years ago

“Good quality product & very speedy delivery.”

Helpful Report

Posted 8 years ago

Hi Dennis Thank you for leaving us your review. Your feedback is always appreciated. Kind regards

Posted 8 years ago

“Good communication throughout the process and delivery carried out efficiently. Happy with product too.”

Helpful Report

Posted 8 years ago

Good morning Angela Thank you for taking the time to leave us your review. We're glad you are happy with your purchase. Kind regards

Posted 8 years ago

Leader Stores is rated 3.5 based on 679 reviews