Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.47

4.5 Rating 1,119 Reviews

87 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 1,119 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 22nd August 2026

124

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great bike solid in construction easy to ride. Has everything that was detailed on the buyers page, delivery was excellent country Queensland. Will recommend were possible.”

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Posted 5 years ago

“The delivery time was incredible. The bike is amazing, the build quality excellent, I'm extremely happy with my first ebike.”

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Posted 5 years ago

“Really good service.”

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Posted 5 years ago

“I have a Moscow Plus which is really capable on difficult tracks, and I've had many adventures in remote areas. It is also a brilliant road bike with cross country tyres. I've just installed an NCM hand throttle kit for off road use - it's brilliant. NCM bikes are great value compared to the opposition, and are really well engineered with quality running gear. Full marks NCM and Leon Cycles!”

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Posted 5 years ago

Thank you, Jeffrey! We really appreciate your positive feedback on our NCM Moscow Plus. Rest assured that we'll continue to innovate some amazing NCM models that you guys could enjoy in the future. We'll keep you posted. :) -Leon Cycle Australia Team

Posted 5 years ago

“Have bought two bikes from Leon Cycles, excellent service and very helpful...”

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Posted 5 years ago

Thanks for the trust, mate! We'll let our crew know about your praises regarding their service. I hope you'll have fun with our NCM bikes. :D

Posted 5 years ago

“My bike arrived in great time. Easy as pie to assemble- much less complicated than I thought it would be. It’s a great machine. Zooooom!”

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Posted 5 years ago

We're glad that you find it easy to assemble our NCM bike. 🦸

Posted 5 years ago

“I like products available at Leon cycle and recommend to other buyers”

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Posted 5 years ago

Thanks for the recommendation, Joe! 🥰

Posted 5 years ago

“The guys at Leon Cycle are very helpful, highly recommended”

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Posted 5 years ago

A big shoutout to my teammates, Shane and Murat, for giving you as much information as you need to give you clarity about our products. Thanks for recommending our excellent customer service, Nick!

Posted 5 years ago

“Very happy with the speed of delivery the bike was well packaged with minimal assembly.”

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Posted 5 years ago

“Great bike and nice to deal with. Thumbs up!”

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Posted 5 years ago

“Thing of beauty well made and very stylish works like a dream”

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Posted 5 years ago

“Great service and willing to help”

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Posted 5 years ago

“The Leon Cycle support team were great. The bike arrived with a broken part (which obviously happens on occasion), after liaising with Shane, one of the Leon staff members. He arranged for another part to be sent out promptly. I replaced the part relatively easily and now enjoying my biking.”

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Posted 5 years ago

“Very helpful staff, nice products and affordable prices”

Leon Cycle Australia and New Zealand 5 star review on 16th November 2020

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Posted 5 years ago

“Leon cycles helped me choose an electric bicycle. I asked many questions and tested the bicycle and was very pleased with my final choice. It is comfortable and assists my pedaling which gives me greater enjoyment with cycling.”

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Posted 5 years ago

“Terrible!! part did not arrive for 13 days. Leon tried to pass the responsibility on to the couriers. Leon is ultimately responsible as the consignor.. .get a better logistics company”

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Posted 5 years ago

“Decent customer service.”

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Posted 5 years ago

“Was fast enough with the delivery”

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Posted 5 years ago

“Excellent service from Shane when purchasing and during pickup. He was very responsive when messaged and the bike came up beautifully. Would have given 5 stars but for the fact that 2 days after I stumped up the 2k they emailed me with special $200 less that I paid. Couldn't help me out apparently. Shane was great though.”

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Posted 5 years ago

“Great and trustworthy company.”

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Posted 5 years ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 1,119 reviews