Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.47

4.5 Rating 1,122 Reviews

87 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 1,122 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 22nd August 2026

124

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy site to navigate, part ordered arrived in 2 days, very happy with my experiencewith this purchase.”

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Posted 2 years ago

“Great company to deal with. Only a phone call away , very helpful and obliging.”

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Posted 2 years ago

“The service was quick and efficient. easy to deal with this company. My delivery was quick and very prompt.”

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Posted 2 years ago

“Very easy to deal with and the bike for the money seems to be of good build quality in comparison to other bikes we looked at in this price range, very happy.”

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Posted 2 years ago

“The bike arrived very quickly. Everything was easy.”

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Posted 2 years ago

“Quick response to questions, fast and cheap delivery overall one of the easiest companies i have dealt with”

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Posted 2 years ago

“I installed the off road thumb trigger kit to my NCM Prague. It came with very clear instruction in the box however the passcode in the instructions said enter code 8018. I eventually read the instructions on line. It said use code 8088. Finally I was able to get in and set it up correctly. I accept it was my own fault. If all else fails read the instructions. ( but which one?) I purchased the kit because I had two knee replacements. It allows me to get back from my ride if I go beyond my capability. I can not be happier with my purchase. The trigger gives very controlled acceleration to around 30km/h without the need to peddle if required. Its great to be mobile again. Thanks Leon Cycles. Service and delivery times were excellent.”

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Posted 2 years ago

“Quick delivery considerating so close to Christmas”

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Posted 2 years ago

“Good price, good communication, prompt postage and the item was as per described”

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Posted 2 years ago

“Visited the store at Laverton to view the Aspen + and my wife had a ride. We wanted a full size 26" wheel fat tyre e bike. The staff were helpful and informative. Subsequently ordered 2 online. The process was simple, bikes arrived very quickly ( within the week) they were easy to put together and a dream to ride. Not had many rides yet but the ones we have had were fun. I guess my only issue is the location of the drink bottle holder which means a very high step-through is even higher and for us( 172cm) too high. My first impressions are a great bike”

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Posted 2 years ago

“We have worked with NCM / LEON Cycles for many years. Their bikes are reliable & will get you where you are going. We have delivery riders with over 25,000km on their bikes - keep them serviced and they will keep you moving.”

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Posted 2 years ago

“good service”

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Posted 2 years ago

“Great bike, at a great price. I'm thoroughly enjoying riding it.”

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Posted 2 years ago

“5 out of 5. Great service, and communication. Will refer my friends”

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Posted 2 years ago

“Met the young man that had just started work at the shop and he was very helpful and friendly. Nothing was a problem and he answered many questions from my wife and i. i would not hesitate recommending this business.”

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Posted 2 years ago

“Easy to deal with”

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Posted 2 years ago

“Excellent service, quick communication and went the extra mile to find the exact parts I needed. Will definitely be dealing with them again. A very big thank you to all concerned 👍😊”

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Posted 2 years ago

“I woke up one morning and decided to buy an electric mountain bike. First one I found was the Aspen. I bought it straight away. It came within 2 days amazingly well packaged and the instructions for setting it up were simple and clear. Breath of fresh air. Went out on it and oh my God, I was so excited. I bought a second one within a week. So I could take my mates out with me. What you get for your money on this bike is incredible. The people that put it down on the internet and complain about it. Have just made mistakes and not read the manual properly. Dont plug the charger into your battery after putting it in the mains. Thats why they tell you not to, cause it can cause a surge that 'may' damage your battery. Don't expect the bike to drive you up a steep hill for a long time without peddling, the motor won't like that, we don't really live in disneyland, just common sense. Your saddle connector may break if you over tighten the nut before pulling the lever. All common sense. Anyway, what you get for your money with this bike is incredible. Go ahead, go on, I'm tempted to get a third. Although that is probably daft. 2 will do. Ps a mate of mine is a welder and said the tig welding on the frame is perfect. You can tell I'm a happy boy!”

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Posted 2 years ago

“Rating 5. Great staff very knowledgeable.”

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Posted 2 years ago

“I did a review some weeks ago stating mainly satisfied but had issue with front peddle distance with foot hiiting Prague front wheel, well looked at bike today and went whoops its facing the wrong way. My bad review would be 5 now.”

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Posted 2 years ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 1,122 reviews