“I am very satisfied with the experience at Levitex. At the begining I wasn't sure which pillow size to buy so they offered me a free personalised sleep consultation with the founder and sleep posture expert, James. During the meeting I received a lot of valuable information and a suggestion for the pillow size based on my sleeping habits.
They are very prompt, kind and professional.”
Hi Michael,
Thank you for taking the time to leave a review, and I'm really sorry to hear the smell is lingering for you.
That initial scent is unfortunately quite typical of UK-market foam, and while it can be noticeable at first, we do promise it fades completely with time. Each day should bring some improvement.
Airing the pillow in a well-ventilated room or by an open window can really help speed things up. You could also try adding a few drops of essential oil to your pillowcase if the smell is particularly bothersome.
If there's anything we can do to help further, please don't hesitate to get in touch, we're here to help.
Kind regards
“Have a normal levitex pillow at home but always struggled while away from home with their pillows. Purchased the levitex anywhere pillow and was a bit sceptical initially however has improved sleeping away from home !”
“Great follow up service - had an inital meeting to scope out areas of concern. The only thing i would have liked is a summary message of all the points discussed to implement as i forgot some of them once the meeting was over”
“Bought following claims that it helps reduce snoring (claims that still show up on Facebook feed adverts by you). Doesn't help at all. The pillow is uncomfortable, causes neck ache and is completely overpriced.”
Hi Paul,
Thank you for taking the time to leave a review and I'm sorry to hear of your experience. While we never originally set out to be an anti-snore pillow, we do keep getting named 'best anti-snore pillow' by the press, leading us to embrace this side of postural therapy.
While the pillow will help address snoring, this is only possible if there are no underlying causes (eg a pillow can't and won't fix if you have a blocked nose and have to breathe through your mouth). However, since you mention that it is uncomfortable and causes neck pain, it does indicate that there might be something off with your positioning that is causing this, since the pillow is designed to help neck pain, rather than cause it, and we most often see feedback like yours when eg both legs are touching the bed, causing a twist through the spine.
We're here to assist and would be delighted to help if you would like. Please do just get in touch at hello@levitex.co.uk.
Kind regards
“Originally I ordered large but found this to be too high, I was surprised at how quickly this was resolved by the team and my new Medium one was sent out very quickly. Superb customer service.”
“I bought the pillow, at the suggestion of an anaesthetist who questioned my sleep patterns. I added a mattress topper as I liked the degree of support. Happy with both.”
